Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Garden
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Location
Comfort
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.73
Numerous comments on untidiness and health hazards.
Service
8.2
Mixed feedback; some found staff unhelpful, but others noted some helpfulness.
Location
9.24
Frequently praised location, being close to beach and amenities.
Room Quality
5.69
Issues with maintenance, comfort and accurate room descriptions.
Amenities
6.72
Lack of proper kitchen amenities and issues with wifi.
Value for Money
7.68
Some guests felt it offered good value despite various issues.
Food and Beverage
6.23
Complaints about inadequate supplies of kitchen utensils.
Overall Experience
6.7
General dissatisfaction with the stay, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:22

Property Description

Charming Accommodation in East London

Tranquil Garden and Free WiFi
THE THATCH HIDE offers a serene garden setting for guests to relax in, coupled with complimentary high-speed WiFi throughout the property.

Convenient Amenities and Services
Guests can enjoy the convenience of barbecue facilities, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay.

Nearby Attractions and Accessibility
Located close to Nahoon Beach and East London Golf Club, with easy access to East London Museum and East London Airport, THE THATCH HIDE is the perfect base to explore the vibrant city of East London.

Book your stay at THE THATCH HIDE now for a delightful and memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 1555 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.23
Overall Experience: 6.7
M
Matutu solo_traveller za
10
I loved everything Thank you
Pros:

Everything

Cons:

Nothing

2026-08-27 via Nuitee
H
Hlanga couple za
6
okay
Pros:

good

Cons:

nothing

2026-08-20 via Nuitee
B
Biggar couple za
1
2026-08-16 via Nuitee
L
Lydene extended_group za
9
Perfect stay over in Beacon Bay, close to many amentities, yet tucked away from the bustle.
2026-08-11 via Nuitee
J
Jason solo_traveller za
4
Pros:

The area ,

Cons:

It is not that private, and the sheets smelled like they were taken off damp, their Wifi disconnected an hour before we checked out , they refused to connect us

2026-08-10 via Nuitee
Z
Zolisa couple za
10
Pros:

The room was perfect and also the parking

2026-08-07 via Nuitee
K
Khuthaza solo_traveller za
7
Cons:

The room was small

2026-08-06 via Nuitee
M
Mpumelelo couple za
9
2026-08-06 via Nuitee
N
Njilo solo_traveller za
7
Pros:

Location, cleanliness, friendly staff and Views

Cons:

They didn't have a fridge.

2026-07-25 via Nuitee
A
Albert solo_traveller za
7
Nice and quiet
Pros:

Room had all you need

Cons:

No coffee in the room only tea

2026-07-22 via Nuitee
B
Brandon solo_traveller za
10
2026-07-22 via Nuitee
N
Nandelwa couple za
4
2026-07-18 via Nuitee
M
Maria solo_traveller za
7
Okay
Pros:

Their willingness to move me to a different room when I was dissatisfied with the one I was allocated.

Cons:

Previous guests had smoked in the room. They should invest in smoke detectors

2026-07-18 via Nuitee
T
Thandokazi couple za
6
Cons:

The issue of hot water on my first visit I had a cold shower and the same issue occurred even on my second visit

2026-07-18 via Nuitee
V
Vukile solo_traveller za
7
Pros:

The cleanliness

Cons:

No Wi-Fi

2026-07-16 via Nuitee
S
Simanye couple za
10
Pros:

Everything

Cons:

Blankets there must be more

2026-07-11 via Nuitee
L
Lubelwana family_with_children za
6
2026-07-09 via Nuitee
L
Lubelwana family_with_children za
6
2026-07-09 via Nuitee
S
Simphiwe family_with_children za
1
not impressed at all
Pros:

nothing to like.....the room in the photos is totally different on the physical site... overall the room was not appetizing at all

Cons:

rooms the paint is peeling off

2026-07-07 via Nuitee
A
Asandiswa solo_traveller za
9
Pros:

Everything was good

Cons:

Bathing with cold water in the morning

2026-07-04 via Nuitee