Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
BBQ facilities
Ironing service
Packed lunches
Board games/puzzles
Grocery deliveries
Kid meals
See all facilities

Review Highlights

Pros:
Location
Comfort
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.73
Numerous comments on untidiness and health hazards.
Service
8.2
Mixed feedback; some found staff unhelpful, but others noted some helpfulness.
Location
9.24
Frequently praised location, being close to beach and amenities.
Room Quality
5.69
Issues with maintenance, comfort and accurate room descriptions.
Amenities
6.72
Lack of proper kitchen amenities and issues with wifi.
Value for Money
7.68
Some guests felt it offered good value despite various issues.
Food and Beverage
6.23
Complaints about inadequate supplies of kitchen utensils.
Overall Experience
6.7
General dissatisfaction with the stay, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:22

Property Description

Charming Accommodation in East London

Tranquil Garden and Free WiFi
THE THATCH HIDE offers a serene garden setting for guests to relax in, coupled with complimentary high-speed WiFi throughout the property.

Convenient Amenities and Services
Guests can enjoy the convenience of barbecue facilities, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay.

Nearby Attractions and Accessibility
Located close to Nahoon Beach and East London Golf Club, with easy access to East London Museum and East London Airport, THE THATCH HIDE is the perfect base to explore the vibrant city of East London.

Book your stay at THE THATCH HIDE now for a delightful and memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 1526 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.23
Overall Experience: 6.7
S
Siwundla • solo_traveller • za
10
2026-05-30 • via Nuitee
L
Lutho • solo_traveller • za
10
2026-05-27 • via Nuitee
K
Kala • solo_traveller • za
2
2026-05-27 • via Nuitee
S
Sinazo • couple • za
5
It was fair for the price, but a little effort on the cleanliness is needed.
Pros:

Staff was welcoming and friendly

Cons:

The mat, spoons, glasses and towels were dirty

2026-05-27 • via Nuitee
N
Ngudle • solo_traveller • za
8
2026-05-27 • via Nuitee
N
Nhose • family_with_children • za
10
The place was great, first time travelling to East London. Had a great experience
Pros:

The room was really nice and had enough room to accommodate my family

Cons:

N/A

2026-05-24 • via Nuitee
C
Cengimbo • couple • za
10
2026-05-19 • via Nuitee
N
Ngudle • solo_traveller • za
7
2026-05-17 • via Nuitee
B
Baz • couple • za
6
2026-05-16 • via Nuitee
G
George Stanley • solo_traveller • za
5
2026-05-13 • via Nuitee
M
Merle • couple • za
7
The place was nice I enjoyed the big room and the price was perfect
Pros:

The room was big and comfortable

Cons:

Requires regular maintenance the toilet was leaking and there’s damp in bathroom

2026-05-07 • via Nuitee
G
Gayo • couple • za
6
2026-05-07 • via Nuitee
E
eugenne • solo_traveller • za
3
tollerable
Pros:

No breakfast no meals

Cons:

thin walls and noisy occupants

2026-05-04 • via Nuitee
E
Esona • couple • za
2
Terrible. Would NEVER book there again, definitely wouldn't recommend
Pros:

I only loved the location and the reception lady was very nice.

Cons:

1. Uncomfortable beds
2. The room (room 10) had mice 😭😭
3. The wifi didn't work in that room unless you were standing at the door
4. The shower was too small cold water and leaked outside the entire floor
5. The TV only has the cheapest dstv package available, not a smart TV
6. No AC, no electric blanket
7. The lighting of the room is as if you're in a mine.
8. The bar fridge is ridiculously old, tucked inside the cabinets, didn't even maintain the cold.
9. No ironing board, you had to improvise
I could go on forever

2026-05-04 • via Nuitee
S
Shosha • solo_traveller • za
7
Good
Pros:

I like the view

Cons:

The were too much noise in other room, couldn't sleep peacefully

2026-05-04 • via Nuitee
R
Rantjie • couple • za
9
Pros:

The staff are great. Rooms are clean and comfortable. I enjoy my stay there every time

2026-05-04 • via Nuitee
T
Tshepiso Faith • couple • za
8
The stay was good will definitely come back.
Pros:

I loved the location it’s perfect, value for money. First room was great very beautiful. Second room for second day was not bad.

Cons:

The WiFi was not working great on check out day , first room was not properly mopped on the floor they could work on that. The shower door does not cover the shower meaning the water leaks on floor creating a mess. They should work on that otherwise the place is beautiful.

2026-05-03 • via Nuitee
A
Asekho • solo_traveller • za
10
2026-05-01 • via Nuitee
K
Karin Maree • family_with_children • za
1
Pros:

Nothing

Cons:

Hi, I just want to express how unhappy I am with the property I stayed at from 25–29 April. On Booking.com it clearly stated there are braai facilities, but there were none. I also mentioned beforehand that I have a one-year-old and was assured it’s child-friendly — it definitely isn’t. There’s no safe place for a child to play, only a parking area with cars constantly moving in and out.

It was also advertised as self-catering, but there was only a kettle and a very dirty microwave. This was extremely disappointing. I would not recommend this place to anyone.

2026-04-30 • via Nuitee
M
Mbuyi • family_with_children • za
6
2026-04-29 • via Nuitee