Riverside Tower

Hotels
9 (2609 reviews)
3455 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Cons:
Hard mattresses
Noise disturbance
Maintenance issues

Categories

Cleanliness
8.33
Many guests mentioned that the hotel was clean and well taken care of, but some also noted hard beds and noise issues affecting their comfort.
Service
9.3
Guests frequently highlighted friendly and helpful staff, although there were some unaddressed maintenance issues.
Location
9.84
Numerous reviews praised the hotel's convenient location, being close to attractions while still being quiet.
Room Quality
8.29
The rooms were generally reported as comfortable and well-equipped; however, comfort issues with beds were mentioned.
Amenities
8.82
The hotel offers useful amenities like a small kitchen area, but some guests complained about issues like no hot water and the vending machine not working.
Value for Money
9.28
Guests feel that the quality offered justifies the pricing, indicated by satisfaction with the overall stay.
Food and Beverage
8.83
Breakfast options were usually appreciated, although some noted the lack of on-site breakfast.
Overall Experience
9.3
Guests generally had a positive experience, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:28

Property Description

City Views and Indoor Pool
Enjoy stunning city views from your room at Riverside Tower and take a dip in the inviting indoor pool, perfect for relaxation after a day of exploring Pigeon Forge.

Family-Friendly Accommodation
With spacious family rooms, Riverside Tower is the ideal choice for a comfortable and convenient stay with your loved ones while visiting popular attractions like Dolly Parton’s Stampede and The Grand Majestic Theater.

Convenient Location and Helpful Staff
Situated just a short distance from Country Tonite Theatre and Dollywood, Riverside Tower offers easy access to the best of Pigeon Forge. Plus, our friendly staff is always ready to assist you with any information you may need during your stay.

Book your stay at Riverside Tower now and experience the perfect blend of comfort and convenience during your Pigeon Forge getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2609 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
L
Laura • solo_traveller • us
10
Pros:

The location and cleanliness

Cons:

Wasn't nothing to not like

2026-05-30 • via Nuitee
R
Rutherford • solo_traveller • us
10
Pros:

Clean and close to everything. Love overlooking the water.

Cons:

Would like to see kurigs in room instead of a traditional coffee pot.

2026-05-30 • via Nuitee
M
Ming • couple • us
7
What i expected based on friends review of the area.
Pros:

Location was good. Balcony was large. Nice jacuzzi. Plenty of towels. Large room.

Cons:

Material around jacuzzi and big mirrors dated the room. Didn't like shared balcony. Didn't like the Bible on the table in the lobby. Included breakfast very basic. Had to pay for decent breakfast.

2026-05-28 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

Great location, rooms where better than expected

Cons:

Was nothing we didn't like

2026-05-28 • via Nuitee
K
Kermit and Kimberly • couple • us
9
We will choose this hotel every time
Pros:

Free or upgraded $6.99 breakfast offer. The balconies are great.
Very clean and has a very friendly staff

2026-05-28 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-05-27 • via Nuitee
J
Jami • couple • us
7
2026-05-26 • via Nuitee
G
Gibson • extended_group • us
10
2026-05-26 • via Nuitee
A
Alicia • solo_traveller • us
10
Pros:

The location to where it was and the rooms where nice and clean. Love the balcony and jacuzzi.We really enjoyed our stay and would stay here again.

Cons:

Nothing

2026-05-26 • via Nuitee
H
Haley • solo_traveller • us
10
Pros:

Updated and very clean with great staff. The value is incredible and the balcony views are awesome. This is our second stay and we will be staying again.

2026-05-26 • via Nuitee
Y
Young • couple • us
9
2026-05-26 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

Staff was great, rooms were very clean.

Cons:

Nothing it was a very relaxing stay

2026-05-26 • via Nuitee
J
Jones • family_with_children • us
5
2026-05-25 • via Nuitee
L
lee • solo_traveller • us
10
Pros:

Centrally located.cheap breafast.

Cons:

Nothing stands out.

2026-05-25 • via Nuitee
L
Lavinia • couple • us
10
Will definitely stay there again.
Pros:

Loved the jetted tub in the room it was so relaxing..

Cons:

Would have like balcony facing river view.

2026-05-25 • via Nuitee
M
Michael • couple • us
9
2026-05-25 • via Nuitee
J
janice • solo_traveller • us
9
Pros:

Location, friendly staff,

Cons:

Needed new table and chairs. Needs lighter colors.

2026-05-24 • via Nuitee
K
Kathy • extended_group • us
10
Pros:

Good. Ok.

2026-05-23 • via Nuitee
M
Morgan • extended_group • us
10
2026-05-23 • via Nuitee
K
Kevin • couple • us
10
2026-05-22 • via Nuitee