TDM's Boutique Guest House

Hotels
8.6 (316 reviews)
19 Herbert Baker St , Pretoria , za

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Garden
BBQ facilities
Airport shuttle
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff (multiple mentions)
Excellent/very good location (quiet, convenient for Groenkloof)
Rooms described as clean and spacious
Breakfast often praised (good/excellent)
Safe/secure and peaceful atmosphere
Cons:
Uncomfortable beds / mattresses need replacement
Pool issues: dirty or unavailable
Property maintenance needed (bathrooms, bedlamps, touch-ups)
Amenity shortcomings: lack of plugs, no lift, towel issues
Occasional severe operational problems (e.g., booking/communication failure, unsecured patio door)

Categories

Cleanliness
9.5
Rooms repeatedly described as clean and beautiful; several guests explicitly praised cleanliness ('top notch'). Some isolated concerns about pool cleanliness, but room cleanliness is a strong positive.
Service
10
Staff consistently praised as friendly, warm, attentive and helpful across many reviews; multiple mentions of specific staff members and excellent hospitality. One severe communication failure reported in a single booking incident but overall service sentiment is outstanding.
Location
9
Location frequently called excellent and convenient (Groenkloof), quiet and secure — a clear strength mentioned by many guests.
Room Quality
7
Mixed feedback: rooms described as spacious and clean but there are repeated complaints about uncomfortable beds/mattresses, maintenance issues (bedlamps, bathroom doors, patio door lock), indicating room quality needs improvement.
Amenities
6.5
Several amenity problems noted: pool reported dirty/unavailable, lack of plugs for appliances, towel issues, no lift for those with mobility needs. Amenities are a notable weakness.
Value for Money
8.2
Generally perceived as fair value by many guests thanks to location and service; however, property condition and amenity shortcomings reduce perceived value for some.
Food and Beverage
8.7
Breakfast reviewed mostly as good to excellent (omelet and traditional breakfast praised), though a few guests called it merely fair or suggested improvements.
Overall Experience
9.9
Overall guest experience is strongly positive for most visitors (friendly staff, safety, comfortable location), with occasional severe outliers (booking/closure communication, unsafe patio door) that negatively impacted a few stays; majority would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-23 16:16

Property Description

Luxurious Amenities

TDM's Boutique Guest House offers a luxurious experience with an outdoor swimming pool, garden, terrace, and an on-site restaurant.

Convenient Services

Guests can enjoy convenient services such as a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property.

Comfortable Rooms

Each room at TDM's Boutique Guest House is designed for comfort, featuring amenities like air conditioning, a TV, and a coffee machine.

Experience luxury, convenience, and comfort at TDM's Boutique Guest House. Book now for an unforgettable stay!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 316 reviews
Cleanliness: 9.5
Service: 10
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.9
A
Ané • couple • za
8
We had a lovely experience and will definitely come again.
Pros:

Breakfast was good, staff very capable. We had a lovely experience.

Cons:

More plugs behind the fridge, in order for the kettle and microwave to be able to work at the same time.

2026-10-15 • via Nuitee
N
Nonkululeko • solo_traveller • za
10
Pros:

Loved the friendliness of the staff. Beautiful clean rooms

Cons:

The beds are not comfy. So need mattresses need to be fixed or replaced

2026-10-15 • via Nuitee
D
Du Plessis • couple • za
8
Pros:

Only neat a bath and bed as We had to be at the hospital at 06h00 next morning

Cons:

Maintenace could improve eg bedlamps

2026-09-19 • via Nuitee
C
Cynthia Delisile • solo_traveller • za
8
Pros:

Great hospitality, peaceful area

2026-09-13 • via Nuitee
K
Kim • extended_group • za
1
Avoid
Pros:

The staff tried their best but the property is in bad shape- not fair on staff

Cons:

Bathroom under renovation yet they check you in. I stayed with friends and they required a bathroom door for privacy which their room did not have and then i swopped rooms with them. The patio door cant lock - anyone can walk in. Not safe environment all all

2026-08-30 • via Nuitee
M
mlangeni • solo_traveller • za
9
2026-08-13 • via Nuitee
S
Steve • couple • za
7
2026-07-16 • via Nuitee
S
Sentsho • solo_traveller • za
6
Pros:

Security and the rooms

Cons:

Stairs, maybe they should organize for a lift, due to my knee problems.

2026-07-09 • via Nuitee
T
Tintswalo • solo_traveller • za
6
Pros:

Location

Cons:

Towels

2026-07-04 • via Nuitee
I
Israel • solo_traveller • za
2
2026-07-04 • via Nuitee
C
Connie • solo_traveller • za
8
I can recommend the guesthouse good location and quiet area.
Pros:

Breakfazt was fair, but could be improved. The location was excellent as I had business in Groenkloof. Staff very friendly and helpfulBreakfSk

2026-07-01 • via Nuitee
N
Nonzolelo • solo_traveller • za
3
2026-06-26 • via Nuitee
M
Mthabiseng • couple • za
10
Staff,cleanliness (everything)top notch,keep up the good work,u're now my home away from home
Pros:

Warm welcome fro staff

Cons:

Nothing

2026-06-26 • via Nuitee
A
Augustine • solo_traveller • ng
1
Worst Experience Ever!!!
Pros:

There's nothing to like about the experience and the facility because I couldn't stay.

Cons:

I had one of the worst experiences of my life with this booking. It's so bad and frustrating that the facility is no longer in business but still kept their listing active on booking.com. It turned out to be a total waste of time and money and the staff were not courteous enough to communicate this as there were no responses to several calls and messages. Thanks to Booking.com's customer service for intervening and providing the necessary support. If there's a rating below zero for this experience, I'll gladly select it.

2026-06-14 • via Nuitee
J
JoAnne • solo_traveller • za
7
2026-06-13 • via Nuitee
D
Daleen • couple • za
3
Whole property Need upgrade
Pros:

Good location and friendly staff BUT property need urgent attention.

Cons:

Staff is friendly BUT the property need to be upgraded

2026-06-08 • via Nuitee
L
Lelo • solo_traveller • za
9
COUPLES TRIP
Pros:

My goodness. What an amazing experience. The rooms were spacious and clean. They were so attentive and kind. The service was just as amazing as the food (we had both the omelet and traditional breakfast). We would've have stayed one more night if the next day wasn't a Monday. We are definitely goinv back for the room with a big balcony and best view 👌🏽.

Cons:

The pool was unavailable even though it says it's available all year round on the booking website.

2026-06-07 • via Nuitee
A
Abram • couple • za
7
It was just ok.
Pros:

Staff, Mr Mogomotse and the two ladys 10/10. They went all out to make our stay as comfortable as possible.

Cons:

Bed was not comfortable. The house needs some renovations.

2026-06-05 • via Nuitee
L
Loganathan • couple • za
10
Comfortable
Pros:

Location was excellent
Breakfast was excellent

2026-05-30 • via Nuitee
T
Tinashe • couple • za
10
Pros:

The staff were extremely friendly and helpful, very understanding group of people.

2026-05-26 • via Nuitee