Metroinn Hotel

Hotels
7.3 (416 reviews)
NO 27,29,31,33,35 KOMPLEK TOK, ARAU JALAN ARAU KODIANG ARAU JALAN ARAU KODIANG , Arau , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great furniture
Convenient location with nearby shops
Cons:
Poor corridor decoration
No lift and steep stairs

Categories

Cleanliness
6.26
The corridor part should be decorated nicely.
Service
7.73
Staff good and responsive.
Location
8.27
A lot of shops nearby.
Room Quality
7.22
The furniture all very good.
Amenities
7.25
Standard quality for this hotel tier.
Value for Money
7.71
Worth the price.
Food and Beverage
7.26
Standard quality for this hotel tier.
Overall Experience
6.73
Overall acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:17

Property Description

Convenient Location
Modern Amenities
Helpful Staff

Book your stay at Metroinn Hotel in Arau to enjoy a comfortable and convenient experience. With modern amenities such as air conditioning, flat-screen TV, and free WiFi, your stay is sure to be enjoyable. The hotel's helpful staff are always available to assist and provide tips on exploring the area. Plus, with a paid airport shuttle service, your travel to and from the hotel is made easy. Don't miss out on the chance to experience all that Metroinn Hotel has to offer during your visit in Arau.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 2 per day.

Location

Guest Reviews

7.3
Based on 416 reviews
Cleanliness: 6.26
Service: 7.73
Location: 8.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 6.73
E
Elle • solo_traveller • my
8
2026-07-02 • via Nuitee
I
Issalimi • solo_traveller • my
7
2026-06-29 • via Nuitee
N
Noriszan • solo_traveller • my
9
Value for money
Pros:

The comfy room and the hotel location easy to find food only walking distance

Cons:

Space for pray quite small

2026-06-27 • via Nuitee
S
Subramaniam • solo_traveller • my
7
Pros:

Location is very strategic, walking distance for all nice food

2026-06-17 • via Nuitee
G
Grace • solo_traveller • my
7
2026-06-14 • via Nuitee
M
Mazdi • solo_traveller • sg
6
2026-06-10 • via Nuitee
R
Rasnin • extended_group • my
7
2026-06-09 • via Nuitee
M
Mustafa • extended_group • my
3
Not value for money
Pros:

Location

Cons:

Not Clean

2026-06-08 • via Nuitee
N
NORSAMUDDIN • family_with_children • my
8
2026-06-08 • via Nuitee
U
ungu • solo_traveller • my
5
2026-06-02 • via Nuitee
A
Abdul Jamil • extended_group • my
7
Great location for a short stay.
Pros:

Good location

Cons:

I have stay here my times went i’m in Arau but this time I was given a room at 2nd flr where no towel provided and the sink water presure is very slow. Pls make sure everything ready next time. Tq.

2026-06-02 • via Nuitee
A
Amir • solo_traveller • my
9
2026-06-01 • via Nuitee
A
azura • solo_traveller • my
10
2026-06-01 • via Nuitee
I
Isma • family_with_children • my
10
2026-05-30 • via Nuitee
I
ila • solo_traveller • my
9
2026-05-24 • via Nuitee
M
Mohd fozi kulop • solo_traveller • my
7
2026-05-06 • via Nuitee
J
Jaafar • solo_traveller • my
8
Pros:

Easy to check in, convenient, good facility, many shops around the hotel no need to drive just walk in.

2026-04-21 • via Nuitee
H
Hadil • solo_traveller • my
7
2026-04-17 • via Nuitee
E
Emilio • solo_traveller • ch
6
Cons:

troppo caro

2026-04-11 • via Nuitee
S
Salwadie • family_with_children • my
8
Pros:

Good & comfortable

Cons:

Very good & comfortable

2026-04-09 • via Nuitee