Doubletree By Hilton Hull

Hotels
•
Doubletree by Hilton
Ferensway , Hull , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncleaned rooms
Cold room temperature

Categories

Cleanliness
8.06
Reviews noted issues with cleanliness such as uncleaned rooms for two days and various mentions of hotel standards.
Service
8.73
Generally positive feedback about staff, though some concerns discussed regarding assistance for disabled guests.
Location
9.07
Location is positively highlighted in multiple reviews for being close to city center.
Room Quality
8.52
Rooms described positively in terms of comfort and cleanliness, although some experienced issues like cold temperatures.
Amenities
8.55
Amenities received positive feedback, though not extensively discussed.
Value for Money
8.51
Hotel is considered excellent value for money, especially highlighted in several reviews.
Food and Beverage
8.06
Mixed reviews regarding food quality, particularly coffee, and the experience of dining options.
Overall Experience
8.53
Overall experience positively noted but affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:44

Property Description

Central Location
Doubletree By Hilton Hull is perfectly situated in the heart of Hull, just steps away from St Stephens Shopping Centre and the renowned Hull Truck Theatre.

Modern Amenities
Experience ultimate comfort in our air-conditioned rooms featuring ergonomic workspaces and flat-screen Smart TVs. Each room comes with a private bathroom stocked with complimentary toiletries and a hairdryer for your convenience.

Convenience at Your Fingertips
Enjoy the ease of a 24-hour front desk and stay connected with complimentary WiFi throughout the hotel. With Hull Arena and KCOM Stadium nearby, Doubletree By Hilton Hull is the ideal choice for your stay in Hull. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.06
Service: 8.73
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.53
R
Rosa • couple • ao
7
Bom
Pros:

Localização

Cons:

Serviços falta de utensílios nó toilet

2026-09-19 • via Nuitee
J
Jackie • couple • gb
10
Very nice hotel lovely room and delicious food
Pros:

The hotel was clean comfortable the staff were friendly and approachable
The room was lovely breakfast was delicious
I will come again

Cons:

Nothing

2026-09-19 • via Nuitee
W
Wilson • solo_traveller • gb
9
Pros:

Lovely accommodation. Great location

Cons:

The car park, a long walk with luggage to get to reception.

2026-09-14 • via Nuitee
Y
Yvonne • couple • ie
10
A very comfortable stay and an excellent hotel.
Pros:

Everything was excellent and I would like to single out Emma on Reception who went out of her way to be helpful.
We ate in the Marco Pierre restaurant onsite and our steaks were tip top!
The location was perfect - fifteen minute walk downtown.

Cons:

Nothing

2026-09-14 • via Nuitee
N
Natasha • couple • gb
9
2026-09-14 • via Nuitee
R
Rachel • extended_group • gb
9
Lovely clean hotel, friendly staff and enjoyable breakfast with food choice
Pros:

Great location.

2026-09-14 • via Nuitee
J
Jill • couple • gb
9
2026-09-14 • via Nuitee
B
Benjamin • solo_traveller • es
5
Incompetencia
Pros:

Limpieza

Cons:

El servicio de check in y check out / solicité que me hicieran una factura de la estancia a nombre de mi empresa. La he recibido por mail con una dirección incorrecta de un lugar de Amsterdam
Me puse en contacto por mail con el hotel hace tres días solicitando que me enviaran la factura correcta. En el mail informé de la dirección de nuevo de mi empresa. Hasta la fecha ninguna respuesta por parte del hotel.

2026-09-12 • via Nuitee
S
Sidi • solo_traveller • gb
9
2026-09-12 • via Nuitee
E
Em • solo_traveller • gb
10
Pros:

The friendly staff how clean it is and the rooftop bar

Cons:

Bed was to hard

2026-09-11 • via Nuitee
S
Stephanie • solo_traveller • gb
9
Excellent beginning to end!
Pros:

As a disabled person travelling alone with a lot of baggage, the staff couldnt have been more helpful, taking my bags to my room for me on check in and holding them while i brought my car around when checking out then helping me load them into the car. Emma in particular was a stand-out. She helped me extend my stay, held doors for me and my chair but also ASKED if i wanted her to which was lovely, and it was her who helped me on check out. Truly an excellent employee in every way

Cons:

The "garlic bread" from room service was tiny and rock solid, and itd be good if some doors had buttons to open them, especially in the common areas

2026-09-10 • via Nuitee
R
Ronnie • couple • gb
10
2026-09-10 • via Nuitee
N
Nesin • solo_traveller • gb
9
2026-09-08 • via Nuitee
S
Simon • couple • gb
8
2026-09-07 • via Nuitee
M
Matt • solo_traveller • gb
9
Pros:

Easy check in - nice room and quiet location as requested

Cons:

Main restaurant was closed - alternative restaurant not as good

2026-09-07 • via Nuitee
L
laura • solo_traveller • gb
10
2026-09-07 • via Nuitee
A
Alayna • couple • gb
10
2026-09-07 • via Nuitee
J
Jasmin • couple • gb
8
2026-09-06 • via Nuitee
D
David • solo_traveller • gb
4
Beds are terrible
Pros:

The property is clean and tidy. And the food at breakfast was lovely as were the staff

Cons:

The beds are absolutely terrible. I barely slept at all. At one point I was going to go sleep in my car. The bed was solid. It’s the worst bed I’ve slept in and I e done 3 tours of Iraq

2026-09-06 • via Nuitee
F
Fabrice • solo_traveller • fr
8
2026-09-04 • via Nuitee