Doubletree By Hilton Hull

Hotels
Doubletree by Hilton
Ferensway , Hull , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncleaned rooms
Cold room temperature

Categories

Cleanliness
8.06
Reviews noted issues with cleanliness such as uncleaned rooms for two days and various mentions of hotel standards.
Service
8.73
Generally positive feedback about staff, though some concerns discussed regarding assistance for disabled guests.
Location
9.07
Location is positively highlighted in multiple reviews for being close to city center.
Room Quality
8.52
Rooms described positively in terms of comfort and cleanliness, although some experienced issues like cold temperatures.
Amenities
8.55
Amenities received positive feedback, though not extensively discussed.
Value for Money
8.51
Hotel is considered excellent value for money, especially highlighted in several reviews.
Food and Beverage
8.06
Mixed reviews regarding food quality, particularly coffee, and the experience of dining options.
Overall Experience
8.53
Overall experience positively noted but affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:44

Property Description

Central Location
Doubletree By Hilton Hull is perfectly situated in the heart of Hull, just steps away from St Stephens Shopping Centre and the renowned Hull Truck Theatre.

Modern Amenities
Experience ultimate comfort in our air-conditioned rooms featuring ergonomic workspaces and flat-screen Smart TVs. Each room comes with a private bathroom stocked with complimentary toiletries and a hairdryer for your convenience.

Convenience at Your Fingertips
Enjoy the ease of a 24-hour front desk and stay connected with complimentary WiFi throughout the hotel. With Hull Arena and KCOM Stadium nearby, Doubletree By Hilton Hull is the ideal choice for your stay in Hull. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.06
Service: 8.73
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.53
N
Nigel solo_traveller gb
9
Pros:

Car park could be closer.

2026-08-21 via Nuitee
C
Claire couple gb
10
2026-08-20 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Great staff, nice room.

Cons:

The area around the hotel wasn't the best.

2026-08-20 via Nuitee
D
Daniel couple gb
10
2026-08-19 via Nuitee
F
Francesca couple gb
9
Lovely stay in Hull
Pros:

Super close to the train station and plenty of shops, nice location to get to the town centre. Clean and comfortable. Very friendly staff

2026-08-19 via Nuitee
D
David solo_traveller gb
10
Pros:

Nice, clean and very helpful friendly staff

Cons:

Parking charges were excessive

2026-08-18 via Nuitee
P
Phil solo_traveller gb
6
2026-08-18 via Nuitee
M
Maria solo_traveller gb
10
Pros:

Excellent hotel and in the center

2026-08-18 via Nuitee
S
sarah solo_traveller gb
5
2026-08-18 via Nuitee
S
Simon solo_traveller gb
7
Fine
Cons:

Decor now a bit dated.

2026-08-18 via Nuitee
P
paul couple gb
1
Short staffed and terrible service
Pros:

Comfortable bed

Cons:

Rude staff and check in was terrible to make it even worse there was no breakfast we stood in the queue for 20 minutes then gave up

2026-08-17 via Nuitee
J
Joanna solo_traveller gb
10
Brilliant
Pros:

The room was spacious, lovely and clean. Having a double bed was a real novelty for me, as I only have a single to sleep in at home, and I had a lovely quiet comfortable sleep while I was there. The room service and breakfast were tasty and satisfying- just what I needed and I did not have to wait too long for it either.

Cons:

The WiFi would not work on my iPad, but luckily worked fine on my phone for some reason. However, everything else was fine for me.

2026-08-17 via Nuitee
C
Callum couple gb
10
Nice hotel nice staff would recommend
Pros:

The cleanliness of the room, the location and the bed was comfortable

Cons:

No fridge in the room (not usually an issue but was 30 degrees outside)

2026-08-16 via Nuitee
R
Ryan extended_group gb
10
Very comfortable staff were happy and very friendly
Pros:

Very clean, the booking system was down and the staff kept smiling and dealt with everything professionally

Cons:

Was no complaints

2026-08-16 via Nuitee
M
Maria solo_traveller gb
10
Pros:

Excellent well located hotel

2026-08-16 via Nuitee
S
Sarah couple gb
10
2026-08-16 via Nuitee
C
Christine family_with_children gb
9
Super comfortable stay with excellent service
Pros:

Very comfortable, well appointed and clean rooms with excellent service from all the staff and very good breakfast.

Cons:

Nothing

2026-08-16 via Nuitee
A
Anna couple gb
8
2026-08-15 via Nuitee
J
Joanne family_with_children gb
10
2026-08-15 via Nuitee
L
leon couple gb
2
2026-08-15 via Nuitee