Serenzza Hotel

Hotels
8.6 (550 reviews)
Avenida Santa Catalina 695 , Lima , PE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Close to the bus station
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues noted
Breakfast lacks variety

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues, such as dirty rooms and floors.
Service
9.35
Positive mentions of friendly and helpful staff, though some receptionists could improve.
Location
9.35
Close proximity to bus stations and convenient for travelers.
Room Quality
8.35
Rooms are comfortable but can be noisy from external sounds.
Amenities
8.35
Good facilities but lacking a fridge in some rooms and one review noted the jacuzzi was not functional.
Value for Money
8.85
Reasonable pricing for the value offered, especially with breakfast included.
Food and Beverage
7.85
Breakfast options are basic and repetitive but satisfactory.
Overall Experience
8.85
Overall a good stay with minor issues, guests recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Convenient Location
Located just 2.5 km from the Museum of the Nation, Serenzza Hotel offers a peaceful retreat with easy access to key attractions in Lima. San Martín Square and the Museum of the Santa Inquisicion are also a short distance away, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms
Each room at Serenzza Hotel is thoughtfully designed with a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for every guest. The cozy ambiance and modern amenities provide a relaxing environment after a day of sightseeing.

Excellent Facilities
With a garden, free private parking, a restaurant, and a bar on-site, guests can unwind and indulge in various services without leaving the hotel premises. The 24-hour front desk, room service, and free WiFi further enhance the overall experience at Serenzza Hotel.

Experience convenience, comfort, and relaxation at Serenzza Hotel. Book your stay now for an unforgettable Lima getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 550 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
L
LeoCas • solo_traveller • mx
9
Lejos
Pros:

La amabilidad del personal.

Cons:

La ubicacion

2026-09-18 • via Nuitee
D
Dhana • couple • it
7
Pros:

Camera pulita e spaziosa, vicinissima alla fermata dei pullman Cruz del sur

Cons:

Colazione un po’ “scarna”

2026-09-14 • via Nuitee
V
veli • solo_traveller • fr
10
2026-09-10 • via Nuitee
J
Julio • solo_traveller • pe
8
Pros:

Ubicación

2026-09-10 • via Nuitee
E
Ericka • solo_traveller • pe
9
Pros:

La limpieza todo impecable

Cons:

Q no nos avisaron q el desayuno te lo traen ala habitación solo si es solicitado

2026-09-07 • via Nuitee
J
Judith • solo_traveller • fr
4
2026-09-07 • via Nuitee
L
laura • couple • it
8
2026-09-06 • via Nuitee
A
Aldo • solo_traveller • pe
10
2026-09-05 • via Nuitee
D
Daniel • couple • pe
10
2026-08-27 • via Nuitee
M
Miquel • solo_traveller • es
10
2026-08-25 • via Nuitee
F
Frank • couple • de
8
2026-08-25 • via Nuitee
A
Arturo • couple • pe
9
Buen lugar para hospedarse
Pros:

Céntrico

Cons:

La señal del wifi es bajo

2026-08-24 • via Nuitee
D
Diaz Garcia • couple • it
10
2026-08-23 • via Nuitee
A
Alejandro • couple • es
9
2026-08-22 • via Nuitee
A
Alessia • extended_group • it
6
2026-08-17 • via Nuitee
E
Eraldo • couple • pe
8
Buena atención
Pros:

Comodo

Cons:

Estacionamiento angosto

2026-08-17 • via Nuitee
J
Jose Luis • solo_traveller • pe
10
agradable
Pros:

La limpieza del hotel y el trato del personal de recepción

Cons:

El desayuno, considero que debería ser mas consistente, por ejemplo el café una taza mas grande, en vez de la pequeña, el huevo revuelto muy poco y mejorar el preparado

2026-08-17 • via Nuitee
E
Eraldo • couple • pe
8
Buena atención
Pros:

Comodo

Cons:

Estacionamiento angosto

2026-08-17 • via Nuitee
M
Marcelo Renan • solo_traveller • pe
8
2026-08-17 • via Nuitee
I
Irene • extended_group • it
8
Pros:

La posizione vivissima alla fermata di Cruz del Sur

2026-08-04 • via Nuitee