JR Stay

Hotels
8 (649 reviews)
JR RESORT JALAN SEMURUH, KG PINAUSOK PETI SURAT 1000 , Ranau , my

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Good service
Cons:
Cleanliness issues
Basic room quality

Categories

Cleanliness
7.08
Multiple reviews mention issues with cleanliness and upkeep of the rooms, notably dust, dirty bedding, and an unclean bathroom.
Service
9.05
General sentiment reflects a good standard of service with helpful staff reported in several reviews.
Location
9.09
Highly praised for its strategic location and beautiful views, making it attractive for guests.
Room Quality
7.04
Reports of basic room facilities, old furniture, and unrenovated bathrooms impact the score.
Amenities
7.57
Mixed feedback on amenities with some reviewers mentioning insufficient facilities; general sentiment leans negative.
Value for Money
8.03
Guests feel it provides decent value for the price based on location and view.
Food and Beverage
8.08
Positive mentions of the restaurant nearby, though specific feedback on food options is limited.
Overall Experience
8.05
Overall guest sentiment remains positive despite some complaints, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:15

Property Description

Charming Garden Setting
Enjoy the tranquil surroundings of our garden at JR RESORT, perfect for a relaxing getaway.

Authentic Malaysian Cuisine
Indulge in delicious Malaysian dishes at our on-site restaurant.

Convenient Amenities
Benefit from free private parking and bilingual staff at our 24-hour front desk.

Book your stay at JR RESORT today for a memorable experience in Ranau!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 649 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
M
Mohamad Azmil • couple • my
9
2026-06-30 • via Nuitee
M
Michelle • couple • my
9
Everything is great there
Pros:

Everything is nice

Cons:

Grable road ,

2026-06-15 • via Nuitee
S
Sabine • couple • de
6
Fraglich ob ich JR Stay weiterempfehlen würde
Pros:

Der Balkon und der Ausblick vom Zimmer waren aussergewöhnlich schön. Das Essen im Restaurant war gut: Preis-Leistung angemessen. Allerdings waren die Bedienungen leider unfreundlich und nicht aufmerksam, obwohl wir die einzigen Gäste waren.

Cons:

Es war sehr hellhörig, man hat die Nachbarn gehört wie sie die Stühle oder Möbel gerückt haben. Die Matratze war komplett durchgelegen. Es war fast unmöglich zu schlafen. Die Ausstattung des Zimmers ist sehr spartanisch. Das Bad stand permanent unter Wasser, da die Fliessen nicht so gelegt wurden, dass das Wasser nach dem Duschen abfliessen kann. Wann immer man ins Bad ging, hatte man immer nasse Füsse.
Die Lage des JR Stay ist sehr weit weg. Man muss entweder ein eigenes Auto haben, oder auf ein Taxi zurückgreifen, Grab oder Maxim gibt es nicht. Das Taxi kostet doppelt so viel. Leider hatten wir zudem Schwierigkeiten mit dem bestellten Taxi an unserem Abreisetag und wir waren angewiesen auf die Uhrzeit, weil wir einen Bus in Ranau erreichen mussten. Die Mitarbeiter haben zum Glück einen anderen Fahrer organisiert. Wir hatten somit eine Verspätung von einer Viertelstunde.
Overall: Die Unterkunft ist nicht teuer aber ziemlich in die Jahre gekommen. Wir hatten Unterkünfte mit ca demselben Preis und die waren ok.

2026-06-08 • via Nuitee
L
Lee • family_with_children • my
4
2026-06-08 • via Nuitee
Z
Zarina • solo_traveller • my
8
Pros:

view of Gunung Kinabalu

Cons:

nothing

2026-06-04 • via Nuitee
I
Ivyana • solo_traveller • my
9
Great Stay, i would love to stay here again next time.
Pros:

Overall everything is nice and I'm having a great & peaceful stay. I would love to stay here again in the future.

Cons:

Not bad, still acceptable for me. But the cleanliness can be improved especially the floor and the towels. Overalls, everything is great.

2026-06-03 • via Nuitee
S
Sharina • couple • my
8
2026-06-01 • via Nuitee
V
Vivian • solo_traveller • my
10
Pros:

So comfortable

2026-05-25 • via Nuitee
J
John • couple • my
10
2026-05-15 • via Nuitee
I
Ivyana • solo_traveller • my
8
2026-05-08 • via Nuitee
S
Samuel • solo_traveller • ch
9
2026-05-06 • via Nuitee
M
Marie • couple • be
7
2026-04-22 • via Nuitee
3
3771 • couple • my
10
Pros:

Mostly satisfied superb atmosphere 👌 🫰

2026-04-22 • via Nuitee
R
Raymond • solo_traveller • my
8
2026-04-19 • via Nuitee
J
Jack • couple • my
8
Good
Pros:

Clean and a good place to rest from the hustle and bustle.

2026-04-13 • via Nuitee
R
Razak • couple • my
10
Pros:

Tempat best cantik dan staf pun baik layanan

2026-04-08 • via Nuitee
Z
Zuraidah • couple • my
10
im happy🥰🫶🏻
Pros:

Wonderful experience staying here. The room was clean and cozy, and the reception service was outstanding. The staff were very welcoming and made everything easy.

2026-04-07 • via Nuitee
T
TITIN KURNIATI • couple • my
9
2026-04-06 • via Nuitee
K
Kelly • solo_traveller • my
7
Okay
Pros:

JR Kitchen, all food tasty

Cons:

No hairdryer for a cold place like Kundasang

2026-04-02 • via Nuitee
R
Rihan • couple • my
9
2026-03-31 • via Nuitee