Hotel Symphony Sagae Onsen

Hotels
Motomachi 1-3-13 , Sagae , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Garden
Spa/wellness center
See all facilities

Review Highlights

Pros:
温泉
Spacious rooms
Delicious breakfast
Helpful staff
Good location
Cons:
Old facilities
Cleanliness issues
Small TV

Categories

Cleanliness
6.94
Mentioned negatives related to cleanliness, particularly water stains in the onsen.
Service
8.41
Staff provided assistance for wheelchair users and generally positive interactions noted.
Location
8.45
Conveniently located near the station, appreciated by guests.
Room Quality
7.4
The rooms were spacious but the hotel itself is old.
Amenities
7.43
The onsen was enjoyable but has some welcoming points like temperature issues noted.
Value for Money
7.89
Guests felt it was a good value due to local cuisine and overall experience.
Food and Beverage
7.94
Breakfast was noted as delicious with a variety of local dishes.
Overall Experience
7.91
Guests generally satisfied, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Luxurious Accommodation
Hotel Symphony Sagae Onsen, a 5-star property in Sagae, offers air-conditioned rooms with free WiFi, a garden, and free private parking. Each room is equipped with modern amenities including a flat-screen TV and a kettle for your convenience.

Relaxing Spa and Wellness Centre
Indulge in relaxation at the hotel's spa and wellness center after a day of exploring nearby attractions like Zao Onsen Ski Resort. Unwind and rejuvenate in the tranquil setting provided by the hotel.

Exceptional Service
Experience top-notch service from the attentive staff available 24/7 at the front desk. Whether you need guidance on local attractions or assistance with any request, the dedicated team at Hotel Symphony Sagae Onsen is ready to assist.

Book now for a luxurious stay at Hotel Symphony Sagae Onsen and make unforgettable memories in Sagae!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.91
Y
Yuta • couple • jp
3
Pros:

朝食は美味しかった。

Cons:

かなり老朽化しており、カーペットや壁紙も汚れだらけでした。
初め案内された部屋があまりにもひどく、別の部屋に変えてもらいましたが、価格から考えるとイマイチに感じました。

2026-08-04 • via Nuitee
Y
Yi Chang • couple • us
9
2026-07-24 • via Nuitee
Y
Yuko • solo_traveller • jp
7
2026-07-21 • via Nuitee
Y
yoshiko • solo_traveller • jp
6
2026-06-22 • via Nuitee
M
Masaki • extended_group • jp
8
温泉！
Pros:

温泉があるためこちらを予約させて頂きました！旅館の方々の対応も優しく、とても居心地の良い場所だったとおもいます！

Cons:

特になかったと思います

2026-04-14 • via Nuitee
G
Garrett • solo_traveller • us
10
2026-03-20 • via Nuitee
Y
yayoi • couple • jp
7
のんびり
Pros:

朝食バイキングのときにお世話になったおばさまが、明るくてよかった。

2026-01-19 • via Nuitee
ゴトウ　 • couple • jp
7
値段が割とリーズナブルで♨️はいれたので、ルートインよりは部屋も少し広く良かった
Pros:

フロントの対応が、シリンダーキー🔑ルームキーの渡し方もキチンとしてました

Cons:

その日だけかもしれませんが、朝ごはんが固くて不味かった
7:30くらいなのに、お粥は終わりと言われ残念でした

2026-01-19 • via Nuitee
E
Elisa Domenica • extended_group • it
10
Pros:

Camera tradizionale ampia, con futon e tatami. Parcheggio ampio e onsen molto bello.

Cons:

Tutto ok

2026-01-14 • via Nuitee
J
Jin • solo_traveller • jp
8
2026-01-02 • via Nuitee
C
CHENG WEN • extended_group • tw
10
Pros:

溫泉

2026-01-01 • via Nuitee
S
shuk wai • couple • hk
6
整體滿意😀
Pros:

整體滿意

Cons:

溫泉老舊了，很多水垢。

2025-12-29 • via Nuitee
H
hideo • solo_traveller • jp
10
2025-11-24 • via Nuitee
T
tooru • solo_traveller • jp
10
よく寝れました
Pros:

部屋が広々で良かった。　　　温泉が良かった。

Cons:

TVが小さすぎるよーーー

2025-11-21 • via Nuitee
Y
yamamoto • couple • jp
6
2025-11-18 • via Nuitee
S
Suphakorn • family_with_children • th
8
Great place to stay overall
Pros:

The hotel is old. The room was quite spacious. The onsen was good. The breakfast was delicious. The location was great.

Cons:

Nothing

2025-11-06 • via Nuitee
T
Te Chin • extended_group • tw
8
Pros:

溫泉

2025-11-05 • via Nuitee
深見fukami • family_with_children • jp
9
2025-10-16 • via Nuitee
S
Siu Wing Eric • friends
8
Pros:

酒店設施尚算齊全，但溫泉浴池很小及sauna 及冷水池不能使用，有點失望。早餐款式不多及量小，我們於0745時進食早餐已停止加添食物，很不理想。客房尚算闊落整潔，職員服務態度良好。

2025-09-29 • via Nuitee
?
?? • partner
8
Pros:

車椅子利用者には、段差が厳しかったが
スタッフが手伝って頂き、快適に過ごせました。

2025-09-19 • via Nuitee