Tokyo Ueno New Izu Hotel

Hotels
8.2 (3267 reviews)
Taito-ku, Higashiueno 3-13-1 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good amenities
Cons:
Room too small for more than two
Moldy smell in some rooms
Lack of coffee machine

Categories

Cleanliness
7.98
Rooms were generally clean, but some complaints about moldy smells.
Service
8.45
Staff were friendly and helpful according to multiple reviews.
Location
8.69
Convenient location close to Ueno Station, easy access to transportation.
Room Quality
7.94
Rooms generally spacious, though some were noted to be small for multiple occupants.
Amenities
8.27
Amenities like washing machines and daily cleaning were appreciated.
Value for Money
8.13
Overall good value considering cleanliness and location, but some mentioned limited space.
Food and Beverage
7.98
Minor mentions of lacking a coffee machine, but overall satisfactory.
Overall Experience
8.15
Positive experiences shared, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at Tokyo Ueno New Izu Hotel. Choose between Western rooms with classical decor or a traditional Japanese-style room with tatami flooring. Enjoy modern amenities such as a flat-screen TV, tea maker, and fridge in every room.

Convenient Location
Located just a 5-minute walk from JR Ueno Train Station, our hotel offers easy access to popular attractions like Ueno Park, Akihabara, and Asakusa. With Keisei Line Ueno Station nearby, traveling to Narita Airport is a breeze.

Exceptional Services
Relax in our lobby with free Wi-Fi, utilize the free-use internet terminal, or freshen up your clothes with our coin-operated laundry machines. Book your stay at Tokyo Ueno New Izu Hotel for a memorable and hassle-free experience.

Important information:

Please note that full payment is required at check-in.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with children must inform the property at time of booking as extra charges may apply. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note adult rates are applicable to children 6 years and older. Please contact the property for more details.

Early check in or late check out are not available at this property.

Guests who wish to send luggage to the hotel before check-in must indicate the following on the luggage:
- Name of the Guest in English
- Date of Arrival in English

Please note that the Single Room with Shared bathroom has no bathroom or toilet. Bathrooms and toilets are shared and not equipped to the room itself.

The hotel cannot accept luggage delivered more than 1 week prior to the check-in date. Note the hotel does not accept refrigerated or frozen products, and large luggage cannot be stored due to limited storage space.

Please note smoking is strictly prohibited in nonsmoking rooms. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3267 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.69
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
P
Peter • solo_traveller • us
10
Pros:

Great location by near Ueno Station, but the area around the hotel is quiet.

Cons:

It’s definitely a bit of an older hotel.

2026-11-07 • via Nuitee
A
anthony • extended_group • fr
9
2026-11-07 • via Nuitee
P
Pappageorgiou • solo_traveller • fr
9
2026-11-06 • via Nuitee
T
TZU-LING • couple • tw
8
Pros:

床很好睡 床頭櫃本身就有附插座
經過樓下員工們都會和你打招呼 很親切

Cons:

房間好像真的有點太小
打開浴室門 走道就沒辦法走了
雖然床底下可以放東西 但也是要行李箱打開的狀態下放進去
冷氣很難調整溫度 忽冷忽熱的

2026-11-06 • via Nuitee
M
Mirko • couple • es
8
2026-11-06 • via Nuitee
S
shih FENG • extended_group • tw
7
Pros:

定無早餐的,地點算方便

Cons:

有張單人床架不牢固

2026-11-06 • via Nuitee
N
Noraini Binti • solo_traveller • my
10
Awesome
Pros:

The location, cleanliness & friendly staff

Cons:

None

2026-11-05 • via Nuitee
M
Marek R • couple • pl
8
Pros:

Lokalizacja, niska cena, obsługa

2026-11-05 • via Nuitee
C
Cassidy • family_with_children • au
10
Staff were lovely, the room had everything we needed
Pros:

Staff were lovely, the room was just what we needed

2026-11-05 • via Nuitee
B
Birgit • couple • de
9
Angenehmes Hotel
Pros:

Das Hotel hat eine sehr gute Lage zum Bahnhof sowie Restaurants. Der Asakusa Schrein ist ebenfalls zu Fuß erreichbar. Das Personal ist super nett und immer hilfsbereit. Schön, dass wir unsere Wäsche dort waschen konnten. Ein Family- Markt ist gleich neben an. Die Wäsche wurde täglich gewechselt, das war sehr angenehm, da das Bad zu klein war, um die Handtücher trocknen zu können.
Wir waren 5 Nächte da und können das Hotel auch für einen etwas längeren Aufenthalt empfehlen.

Cons:

Leider roch das Zimmer sehr muffig (Teppichboden) und wir mussten ständig lüften.

2026-11-04 • via Nuitee
Y
Yuer • couple • tw
10
2026-11-03 • via Nuitee
C
Cristhian Camilo • solo_traveller • co
10
Pros:

La ubicación y el espacio

2026-11-03 • via Nuitee
V
Viviana • couple • it
10
Soggiorno comodo vicino la stazione di Ueno
Pros:

Posizione ottima, personale gentilissimo a conduzione familiare, ci hanno regalato anche dei dolcini per halloween!

Cons:

Nulla

2026-11-02 • via Nuitee
G
George • solo_traveller • jp
8
2026-11-01 • via Nuitee
C
Christelle • family_with_children • fr
9
2026-11-01 • via Nuitee
凡捷 • couple • tw
9
2026-11-01 • via Nuitee
A
AYSE • solo_traveller • tr
9
Harikaydı herkese tavsiye ederim
Pros:

Herşeyini

Cons:

Yok

2026-11-01 • via Nuitee
T
Thao • solo_traveller • us
10
2026-10-31 • via Nuitee
D
dominique • solo_traveller • fr
6
hotel qui m'a permis de passer un nuit suuplémentaire avant mon voyage
Pros:

Accueil

Cons:

chambre réduite, prix excessif

2026-10-31 • via Nuitee
V
Veronica • solo_traveller • it
10
Pros:

5 minuti dalla stazione di Ueno, molto comoda sia all'arrivo che negli spostamenti;ha un 7eleven sulla strada e un family Mart proprio a fianco. Le camere sono negli standard giapponesi, ma una volta capito come organizzarsi è comoda. Il bagno è funzionale e comodo. Gli yukata per dormire e le ciabattine sono il tocco in più!

Cons:

L'asciugatrice necessità di almeno due passaggi per asciugare

2026-10-30 • via Nuitee