Tokyo Ueno New Izu Hotel

Hotels
8.2 (3174 reviews)
Taito-ku, Higashiueno 3-13-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good amenities
Cons:
Room too small for more than two
Moldy smell in some rooms
Lack of coffee machine

Categories

Cleanliness
7.98
Rooms were generally clean, but some complaints about moldy smells.
Service
8.45
Staff were friendly and helpful according to multiple reviews.
Location
8.69
Convenient location close to Ueno Station, easy access to transportation.
Room Quality
7.94
Rooms generally spacious, though some were noted to be small for multiple occupants.
Amenities
8.27
Amenities like washing machines and daily cleaning were appreciated.
Value for Money
8.13
Overall good value considering cleanliness and location, but some mentioned limited space.
Food and Beverage
7.98
Minor mentions of lacking a coffee machine, but overall satisfactory.
Overall Experience
8.15
Positive experiences shared, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at Tokyo Ueno New Izu Hotel. Choose between Western rooms with classical decor or a traditional Japanese-style room with tatami flooring. Enjoy modern amenities such as a flat-screen TV, tea maker, and fridge in every room.

Convenient Location
Located just a 5-minute walk from JR Ueno Train Station, our hotel offers easy access to popular attractions like Ueno Park, Akihabara, and Asakusa. With Keisei Line Ueno Station nearby, traveling to Narita Airport is a breeze.

Exceptional Services
Relax in our lobby with free Wi-Fi, utilize the free-use internet terminal, or freshen up your clothes with our coin-operated laundry machines. Book your stay at Tokyo Ueno New Izu Hotel for a memorable and hassle-free experience.

Important information:

Please note that full payment is required at check-in.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with children must inform the property at time of booking as extra charges may apply. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note adult rates are applicable to children 6 years and older. Please contact the property for more details.

Early check in or late check out are not available at this property.

Guests who wish to send luggage to the hotel before check-in must indicate the following on the luggage:
- Name of the Guest in English
- Date of Arrival in English

Please note that the Single Room with Shared bathroom has no bathroom or toilet. Bathrooms and toilets are shared and not equipped to the room itself.

The hotel cannot accept luggage delivered more than 1 week prior to the check-in date. Note the hotel does not accept refrigerated or frozen products, and large luggage cannot be stored due to limited storage space.

Please note smoking is strictly prohibited in nonsmoking rooms. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 3174 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.69
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
Y
Yu Chi • couple • tw
9
CP值高
Pros:

1、住宿地點非常好，離上野車站很近，樓下就是全家，附近也很多吃的餐廳。
2、員工態度非常好，住五天每天遇到的叔叔阿姨都很親切，只要有經過櫃檯都會站起來打招呼。
3、每天離開飯店都需要把鑰匙交給櫃檯，因為清掃人員需要拿鑰匙進去打掃，這對我來說不是問題，而且每天房間的整潔度都非常棒。
4、隔音不錯。

Cons:

房間較小，一般對開的行李箱可能會不方便

2026-07-03 • via Nuitee
P
Pik Yi • couple • hk
8
2026-07-03 • via Nuitee
H
HSIU WEN • solo_traveller • tw
9
Pros:

位置好

2026-07-02 • via Nuitee
H
Helena • solo_traveller • pt
10
2026-07-02 • via Nuitee
J
Jane • solo_traveller • jp
9
2026-06-30 • via Nuitee
밤 • solo_traveller • kr
9
Pros:

도교에서 가성비 최고. 위치 최고, 친절도 최고. 항상 도쿄 갈때 이용하는 호텔'

Cons:

아주 세련된 호텔은 아닙니다. 가성비와 위치를 우선하시는 분들만 오세요.

2026-06-29 • via Nuitee
D
Diego • family_with_children • it
8
Tutto perfetto tranne la grandezza della camera
Pros:

La posizione, la pulizia, la cura dei dettagli e la gentilezza dello staff

Cons:

Le stanze veramente piccole, senza neanche un armadio per i vestiti che purtroppo devi lasciarli in valigia.

2026-06-28 • via Nuitee
M
Mikael • solo_traveller • fr
8
Pros:

La literie ferme.
La gentillesse du personnel.
La proprete.
L'emplacement pres de la gare (5 mn a pied).

Cons:

La chambre est un peu petite.
Tres bon rapport qualite/ prix.

2026-06-28 • via Nuitee
Y
YU KAI • solo_traveller • tw
9
2026-06-27 • via Nuitee
黃 • solo_traveller • tw
9
2026-06-27 • via Nuitee
T
THANH LONG • solo_traveller • vn
9
2026-06-27 • via Nuitee
P
Pik Yi • couple • hk
9
2026-06-25 • via Nuitee
Y
Yuchi • family_with_children • tw
5
Pros:

地點佳，一樓旁邊就是全家，很方便。
每天提供100日幣的全家折價券一張，相當不錯

Cons:

櫃台不是24小時，早上五點半要出門無法出去。這點很扣分。

2026-06-25 • via Nuitee
N
novemblur • couple • th
8
Pros:

ที่ตั้งโรงแรมอยู่ไม่ไกล JR และ Metro เดินทางสะดวก แถมอยู่ในย่านที่เงียบสงบของ Ueno ไม่ได้ยินเสียงถนนและทางด่วน ด้านล่างอาคารมี Familymart พร้อมคูปองส่วนลด 100เยน ให้ทุกๆวัน มีลิฟท์ในอาคาร ห้องถือว่าขนาดเล็กแต่เหมาะสมกับราคาที่ไม่แพงเลย staff คลีนห้องให้สะอาดทุกวัน space ใต้เตียงเตี้ยไปซักหน่อย สำหรับกระเป๋าขนาดใหญ่เกิน 28-29นิ้ว ไม่สามารถเก็บใต้เตียงได้ โดยรวมถือว่าดีเยี่ยม

2026-06-24 • via Nuitee
T
THANH LONG • family_with_children • vn
9
Pros:

Good location, 300m from Ueno station, Family mart beside, very clean toilet

Cons:

the room is small, mostly no window.

2026-06-24 • via Nuitee
M
miin • extended_group • tw
8
Pros:

每日的清潔很踏實，飯店位置很好

Cons:

門鎖可以再改進

2026-06-23 • via Nuitee
D
Dion • couple • tw
9
Pros:

性價比不錯，房間空間也比其他商務旅館還大
櫃檯人員很有禮貌，很客氣
走路8-10分鐘可以到上野車站
每天提供隔壁全家超商的折價卷100元

Cons:

房內桌子太小

2026-06-22 • via Nuitee
F
FZX • family_with_children • tw
9
非常舒適的飯店 員工及服務也都很用心, 也很主動熱情, 非常感謝他們在寄送行李的服務上給予的各項協助
Pros:

離阿美橫町不遠, 吃喝購物都很方便, 樓下就有便利商店 Family Mart
每晚 還有提供Family Mart 100 yen 折價券
飯店 附近也有很多實惠的餐廳 當然馬路對面就是阿美橫 宵夜選項多到爆

Cons:

幾乎無可挑剔, 雖然不是一家新開的酒店
但各項服務及舒適程度 比起新酒店仍具競爭力

2026-06-22 • via Nuitee
M
Murray • solo_traveller • in
7
Pros:

Good locstion, close to Ueno station. Very quiet also. The staff were friendly and polite

Cons:

The room had a persistent musty smell reminiscent of old socks. It needs to be seen to

2026-06-21 • via Nuitee
S
Simon • solo_traveller • de
5
2026-06-20 • via Nuitee