Tokyo Ueno New Izu Hotel

Hotels
8.2 (3267 reviews)
Taito-ku, Higashiueno 3-13-1 , Tokyo , jp
+81 3-3831-8666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good amenities
Cons:
Room too small for more than two
Moldy smell in some rooms
Lack of coffee machine

Categories

Cleanliness
7.98
Rooms were generally clean, but some complaints about moldy smells.
Service
8.45
Staff were friendly and helpful according to multiple reviews.
Location
8.69
Convenient location close to Ueno Station, easy access to transportation.
Room Quality
7.94
Rooms generally spacious, though some were noted to be small for multiple occupants.
Amenities
8.27
Amenities like washing machines and daily cleaning were appreciated.
Value for Money
8.13
Overall good value considering cleanliness and location, but some mentioned limited space.
Food and Beverage
7.98
Minor mentions of lacking a coffee machine, but overall satisfactory.
Overall Experience
8.15
Positive experiences shared, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at Tokyo Ueno New Izu Hotel. Choose between Western rooms with classical decor or a traditional Japanese-style room with tatami flooring. Enjoy modern amenities such as a flat-screen TV, tea maker, and fridge in every room.

Convenient Location
Located just a 5-minute walk from JR Ueno Train Station, our hotel offers easy access to popular attractions like Ueno Park, Akihabara, and Asakusa. With Keisei Line Ueno Station nearby, traveling to Narita Airport is a breeze.

Exceptional Services
Relax in our lobby with free Wi-Fi, utilize the free-use internet terminal, or freshen up your clothes with our coin-operated laundry machines. Book your stay at Tokyo Ueno New Izu Hotel for a memorable and hassle-free experience.

Important information:

Please note that full payment is required at check-in.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with children must inform the property at time of booking as extra charges may apply. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note adult rates are applicable to children 6 years and older. Please contact the property for more details.

Early check in or late check out are not available at this property.

Guests who wish to send luggage to the hotel before check-in must indicate the following on the luggage:
- Name of the Guest in English
- Date of Arrival in English

Please note that the Single Room with Shared bathroom has no bathroom or toilet. Bathrooms and toilets are shared and not equipped to the room itself.

The hotel cannot accept luggage delivered more than 1 week prior to the check-in date. Note the hotel does not accept refrigerated or frozen products, and large luggage cannot be stored due to limited storage space.

Please note smoking is strictly prohibited in nonsmoking rooms. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3267 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.69
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
J
Julen • extended_group • es
10
Sencillo, pero muy eficiente y cómodo.
Pros:

Todo en general

Cons:

Nada particularmente

2026-08-29 • via Nuitee
A
antonio • family_with_children • it
9
Centralissimo e comodo
Pros:

L’hotel è in posizione ideale per visitare Tokyo e i di torni: si trova a circa 5 minuti dalla stazione di Ueno, da cui partono lo Skyliner per l’aeroporto di Narita (43 minuti), gli Shinkansen per tutto il Giappone e numerose linee di ferrovie locali e metropolitane. Inoltre nel parco di Ueno, bellissimo e ben curato si trovano lo straordinario museo nazionale ed altri musei di grande interesse. Ottima anche la zona commerciale pedonale a ridosso della ferrovia, ricca di ristoranti e negozi.
La qualità delle camere varia significativamente. Avevamo soggiornato in precedenza in una tripla molto piccola. In questa occasione ci è stata assegnata una camera più ampia e panoramica al quinto piano.
Letti in ogni caso comodi e buona la dotazione di prodotti da bagno e il bollitore.
Apprezzabile il fatto che, a differenza di gran parte degli alberghi giapponesi, sia consentito consumare nella lobby pasti rapidi (c’è un supermercato accanto all’ingresso).
Pulizia impeccabile, ottimo il Wi-Fi. Personale efficiente e cordiale. Eccellente il rapporto qualità prezzo.

Cons:

Le camere triple standard, in caso di soggiorni superiori ai due o tre giorni, possono risultare anguste perché prove di armadio,

2026-08-28 • via Nuitee
H
HSIN YU • solo_traveller • tw
8
還不錯 便宜位置好
Pros:

離捷運都蠻近的，還可以直接去機場

Cons:

隔音不太好 早上打掃衛生的時候會被吵醒

2026-08-28 • via Nuitee
X
Xingxing • family_with_children • us
8
2026-08-27 • via Nuitee
W
Wai Ha • family_with_children • gb
7
Nice
Pros:

Staff was polite

Cons:

None

2026-08-27 • via Nuitee
A
Anais • solo_traveller • fr
10
Pros:

Le personnel est tres gentil et prévenant. Lit douillet tres propre., un kombini à côté ou on a une réduction pour le oetit déj. Laverie tres efficace.

Cons:

Parfois les chambre ont vue sur un mur. Mais je pense que c’est assez courant à Tokyo.

2026-08-26 • via Nuitee
A
Abrahán • solo_traveller • es
10
Pros:

Ubicación inmejorable: a unos 500-600m de Ueno Station.
Trato del personal inmejorable.
Comodidad al tener que dejar las llaves en recepción, te despreocupas de que se te puedan perder.
Family Mart justo al lado.
Hotel muy tranquilo.
Limpieza impecable.

2026-08-26 • via Nuitee
H
HUI PING • couple • tw
10
2026-08-25 • via Nuitee
A
atsushi • solo_traveller • jp
10
2026-08-25 • via Nuitee
A
Anais • solo_traveller • fr
8
2026-08-24 • via Nuitee
V
Vatala • couple • sk
7
2026-08-23 • via Nuitee
B
Bin-Yin • solo_traveller • jp
10
Pros:

The room is dry and not humid and cleaned daily.
The staff were polite.
There are a washing machine, a dryer, a vending machine, a water dispenser, and a microwave.
It's close to Exit 3 of the subway.
The room is small but comfortable.

Cons:

The refrigerator doesn’t have a freezer compartment.

2026-08-23 • via Nuitee
D
Danny • solo_traveller • kr
10
The best
Pros:

The people that work there are lovely and they will go above and beyond to help out thank you guys so much recommend it highly

2026-08-23 • via Nuitee
B
Brandon • extended_group • us
6
Great location. Perfect for a group of 4 but for 5 or more maybe tight
Pros:

The location to the station was awesome. The bathroom was very big and clean. The main room was smaller than we would have liked. It was advertised as a family room for up to 6 but our family of five barely fit. They were very kind and helped us store our luggage.

Cons:

The room was a little smaller than we hoped for

2026-08-23 • via Nuitee
松崎 • couple • jp
7
コスパ良し!
Pros:

お盆でしたが、値段も安くとても助かりました。スタッフの感じも良く、隣にコンビニ、スーパーも近くにあり便利でした。

Cons:

部屋の鍵がオートロックではないので、外出時も鍵をかけないといけないのが少し手間でした。

2026-08-22 • via Nuitee
M
Meng Yu • solo_traveller • tw
9
2026-08-21 • via Nuitee
H
HUI PING • extended_group • tw
10
2026-08-21 • via Nuitee
S
Steve • family_with_children • jp
9
Comfortable rooms and easy access from Ueno station
Pros:

We got coupons to use at Family Mart.
The staff were really kind.
The temperature was comfortable.
Great location, quiet area and easy walk to eating, shopping and the station.

Cons:

The blanket cover is slippery, but i didn’t mind because it was summer and i only needed a sheet. I’ll recommend this property to friends and family!

2026-08-21 • via Nuitee
J
Jose Carlos • solo_traveller • it
10
Nice Japanese-style room
Pros:

Great position near Ueno station. The Japanese style room is beautiful and comfortable. It has all you need. Very kind persons in the reception. Recommended.

2026-08-21 • via Nuitee
N
naidow • family_with_children • tw
10
Pros:

住宿地點極佳，離日比谷線及銀座線2號出口極近。
離上野站也大約500公尺左右。阿美橫町幾乎每天必去。
住宿價格便宜，小家庭三人住日式套房，行李兩件全部攤開整理都沒問題。
一樓也有付費自助洗衣，較長時間旅遊都可應付。
樓下就有全家便利商店。附近也有7-11及LAWSON，每天可依心情換家買早餐及採購逛逛。
已經到這住了五次以上了，每來東京旅遊必住的旅店。

Cons:

無

2026-08-19 • via Nuitee