Coco Hotel Cau Giay

Hotels
8.2 (416 reviews)
5 Tran Duy Hung street,Trung Hoa, Cau Giay District , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
Unclean rooms
Poor maintenance
Inconsistent amenities

Categories

Cleanliness
7.59
Multiple reviews mentioned dirtiness, particularly in rooms and bathrooms.
Service
9.06
Kind staff and good service were frequently praised.
Location
8.6
Conveniently located for local attractions, though some felt it was a bit out of the way.
Room Quality
7.55
Rooms were reported as small and sometimes dirty, but some had comfortable beds.
Amenities
8.08
Amenities were acceptable but lacked consistent quality.
Value for Money
8.04
There were mixed feelings about value compared to cleanliness and service standards.
Food and Beverage
8.09
Not significantly addressed in reviews but implied satisfactory.
Overall Experience
8.56
Overall experience was positive despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:28

Property Description

Luxurious Accommodation
Coco Hotel offers elegant rooms with modern amenities, including flat-screen TVs and comfortable seating areas. Enjoy a relaxing stay after a busy day exploring Hanoi.

Convenient Services
Benefit from our 24-hour front desk and car rental services to make your stay stress-free. Our staff is dedicated to ensuring all your needs are met promptly.

Prime Location
Located near key attractions like the Vietnam Museum of Ethnology and the Vietnamese Air Force Museum, Coco Hotel provides easy access to explore the vibrant culture of Hanoi.

Book your stay at Coco Hotel now for a delightful and memorable experience in Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 416 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
N
Niên • solo_traveller • vn
8
2026-05-28 • via Nuitee
H
Huang Chui Ling • solo_traveller • vn
10
2026-05-28 • via Nuitee
M
MOHAMMED • solo_traveller • sa
3
Pros:

الاثاث قديم جداً الموقع غير جيد الاانصح به

2026-05-22 • via Nuitee
T
Trang🌸 • couple • vn
6
Pros:

Mọi thứ vừa ổn

Cons:

Nhân viên ca đêm tệ, k nhiệt tình, làm cho có
K có chỗ đỗ xe

2026-05-22 • via Nuitee
M
Miley • extended_group • es
10
Pros:

L’hôtel est idéalement situé au cœur de Hanoï. Le personnel est extrêmement accueillant et toujours prêt à aider

2026-05-19 • via Nuitee
R
Rafael • solo_traveller • es
10
2026-05-16 • via Nuitee
W
Wang • couple • vn
9
2026-05-14 • via Nuitee
H
habour • couple • us
10
Friendly staff
Pros:

Nice hotel and friendly staff

2026-05-14 • via Nuitee
M
Moti Mor • solo_traveller • il
8
Pros:

החדר נקי ומסודר ,, מקרר ומזגן מעולים , לא חסר מים חמים , מיטה נוחה

Cons:

חדר יחסית קטן , מדרגה גבוה מתחת למיטה מקשה על גישה למקרר

2026-05-13 • via Nuitee
L
Lê Thị • couple • nl
10
Pros:

Phòng rất rộng rãi và được trang bị nội thất hiện đại, với tầm nhìn tuyệt đẹp ra thành phố. Chúng tôi đặc biệt ấn tượng bởi đội ngũ nhân viên thân thiện, những người đã giúp đỡ chúng tôi mọi lúc mọi nơi.

2026-05-13 • via Nuitee
H
Huyền Trang • couple • vn
8
Pros:

Sạch , thuận tiện , nhân viên nhiệt tình

2026-05-12 • via Nuitee
L
leila • solo_traveller • fr
1
Pros:

J'ai aimé la vue

Cons:

Invasion de fourmi
La literie était sale
La douche était sale il y avait des poils humains partout
La clim ne fonctionnait pas
L'eau n'était pas chaude
Il y avait une fuite d'eau au plafond qui coulait sur le lit

2026-05-11 • via Nuitee
R
Rafael • solo_traveller • es
10
He repetido 3 veces
Pros:

El personal muy amable y el hotel muy limpio. La cama muy cómoda

2026-05-03 • via Nuitee
V
Van Hoà • solo_traveller • vn
9
2026-04-30 • via Nuitee
S
Stefano • solo_traveller • it
3
Pros:

Not expensive

Cons:

Dirty room. Only colf water

2026-04-30 • via Nuitee
H
Hoa • family_with_children • vn
1
Phòng quá tệ ở 1 đêm không ở nổi phải bỏ tiền đi ks khác giá so với khách sạn khác thì quá đắt
Pros:

Không gì cả

Cons:

Phòng quá bẩn , hôi , cạnh ktv bất tiện . Nhà nghỉ 300 /1 đêm còn sạch hơn

2026-04-26 • via Nuitee
M
Magellan33 • solo_traveller • fr
7
Peut mieux faire.
Pros:

Gentillesse de l'employée qui m'a accueillie.
Bon rapport qualité - prix.
Wifi excellent

Cons:

La propreté laisse à désirer
La chambre méritait un bon coup d'aspirateur.
Moisissures ''développées'' dans la salle de bain.
Je l'ai rapporté mais rien n'a été fait en ce sens.

2026-04-25 • via Nuitee
V
VU • couple • jp
1
Tồi tệ
Pros:

Không có gì

Cons:

Quá bản so bới quảng cáo

2026-04-22 • via Nuitee
T
Tạ • couple • vn
8
2026-04-20 • via Nuitee
T
Thu Ngọc • couple • vn
7
2026-04-20 • via Nuitee