Marina Heights Hotel Residences

Hotels
6.8 (9 reviews)
Jalan Teluk Batik Marina Heights Apartment , Lumut , my
marinaheightsresidences@gmail.com

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
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Review Highlights

Pros:
Spectacular sea views
Value for money
Comfortable stay
Cons:
Poor maintenance
Cleanliness issues
Insufficient soundproofing
Basic amenities lacking
Disappointing breakfast
Subpar cleaning service

Categories

Cleanliness
5.2
Mixed feedback on cleanliness, with multiple complaints about the level of maintenance and bathroom cleanliness.
Service
4.5
There are concerns about general maintenance and a lack of thorough cleaning, suggesting service could be improved.
Location
8.9
Location is frequently praised for its sea views and is a highlight for many guests.
Room Quality
6
Guests appreciate the room views but have issues with soundproofing and the condition of appliances and furniture.
Amenities
5.6
Views are well-regarded, but several guests reported dissatisfaction with facilities such as the pool.
Value for Money
6.7
Despite the lack of maintenance and service issues, some guests feel their stay was worth the money due to the location.
Food and Beverage
4.8
The breakfast offerings were a letdown for several guests, suggesting room for improvement in food and beverage services.
Overall Experience
6.4
Guests have mixed feelings about their stays, with location and views being a big plus, but offset by various service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:28

Property Description

Luxurious Accommodation
Experience comfort and convenience in our well-equipped rooms with stunning sea views and private balconies.

Convenient Amenities
Enjoy our outdoor swimming pool, free private parking, and terrace for a relaxing stay.

Leisure Activities
Indulge in fishing or explore the area with bike and car hire options available at our hotel.

Book your stay at Marina Heights Hotel Residences now for a memorable and enjoyable experience!

Important information:

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 9 reviews
Cleanliness: 5.2
Service: 4.5
Location: 8.9
Room Quality: 6
Amenities: 5.6
Value for Money: 6.7
Food and Beverage: 4.8
Overall Experience: 6.4
A
Akmal • solo_traveller • my
8
2026-07-05 • via Nuitee
M
mariyam • solo_traveller • my
7
2026-01-07 • via Nuitee
S
sham • couple • my
9
2025-10-09 • via Nuitee
K
Khiruddin • young couple • my
8
Very good
2025-06-16 • via Nuitee
F
Firdaus • review category business travellers • my
7
Good
2025-04-21 • via Nuitee
N
Nor • family with young children • my
1
bad experience & never repeat
Pros:

near with restaurant & near with convenient shop.

Cons:

not proper manage, abandoned hotel, dark lift, corridor also dark, smelly room, smelly toilet, floor trap in toilet damaged can cause injury, dirty fridge, the water from shower at toilet does not come out, tv cannot use, i will never repeat. the room does not value as per payment.

2025-04-08 • via Nuitee
J
Jasmariawati • young couple • my
6
Pleasant
2025-02-09 • via Nuitee
B
Bilquis • family with young children • my
10
Exceptional
Pros:

The room is nice, the staff is friendly. Tqvm mr Halil.

Cons:

Nothing.

2025-01-12 • via Nuitee
M
Mokhtiar • young couple • my
7
Nice
Pros:

Good 👍

Cons:

Nothing

2025-01-10 • via Nuitee
W
Wawa • young couple • my
3
I didn’t sleep cause im scared
Pros:

Old property

Cons:

The lift horrible.

2024-12-27 • via Nuitee
M
Mohamed • young couple • my
7
Good
2024-09-30 • via Nuitee
S
Sherine • young couple • my
10
Exceptional
2024-09-29 • via Nuitee
N
Nurul • family with young children • my
8
Very good
2024-09-16 • via Nuitee
E
Ezmy • family with young children • my
8
Very good
2024-09-15 • via Nuitee
V
Vishal • family with young children • in
8
Very good
2024-08-19 • via Nuitee
Z
Zali • family with young children • my
9
Superb
2024-07-29 • via Nuitee
M
Muhammad • review category business travellers • my
7
Good
2024-07-27 • via Nuitee
N
Nur • review category business travellers • my
6
Pleasant
2024-06-04 • via Nuitee
S
Sharon • young couple • my
4
Disappointing
Cons:

not well maintained

2024-05-30 • via Nuitee
Z
Zarins • family with young children • my
7
Good
2024-04-28 • via Nuitee