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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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24-hour front desk
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Room service
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Terrace
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Family rooms
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Pets allowed
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Laundry
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Parking garage
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Concierge service
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Shared kitchen
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Mobile app for room service
Review Highlights
Categories
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Property Description
Terrace with Scenic Views
Enjoy breathtaking views from our terrace at Hotel de la Peña, perfect for relaxing with a drink or socializing with other guests.
Convenient Shared Kitchen
Our shared kitchen allows guests to prepare their own meals, adding a touch of home comfort to your stay at our 2-star hotel.
24-Hour Front Desk Assistance
Rest easy knowing our 24-hour front desk is always available to assist you during your stay in Ambato.
Book your stay at Hotel de la Peña now and experience comfort and convenience during your visit to Ambato.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
Cómodo
La hubicacion muy bien situado estubo a la altura
No habia agua caliente fue lo malo
The staff really tried their hardest to make the stay comfortable and better (but the facilities were too unprepared for my stay). If anything, the staff will do their best (long as you speak Spanish of course).
The security within the location should set you at ease (No one should get to your belongings).
First most important mention is the no refund policy along with upfront payment for the stay: it is impossible to gauge quality and to be reassured of your stay due to current policy.
The facilities were straight up unprepared: my first room had wifi reception problems, the second room had no warm/hot water, and my final room had a TV out of commission (three separate rooms).
Due to the security set-up, I had to wait past thirty minutes to leave the building at one point. Entry and exit isn't seamless nor prompt. If you want a facility with ease of access, this location is not it.
While the staff is generally friendly, approachable, and willing to help: I also couldn't shake off the feeling of being unwelcomed at the time of stay (this might be due to personal reasons but I don't dismiss this sentiment regardless).
I also did not complete my stay as these negative qualities outweighed positives or sunk costs (as I couldn't get a refund). This facility is the first facility I left due to quality of life issues when I can be tolerable or accepting. However, I did not feel good here so I had an awkward early departure.
24 hours attention
There was too much noise from the street. Tha garbage truck came 4am and woke me up, a lot of noise from motorcycles kept waking me up. We were 3 people but only 2 towels.
good value, clean, nice staff
location was okay, but lost of steer noise
Fast and uncomplicated.
Nothing to complain about
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