Moon Gate 2

Hotels
6.7 (43 reviews)
Alyamamah district , King abdulaziz road , Yanbu , SA

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Bulk dispenser for toiletries
Accessible shuttle
See all facilities

Review Highlights

Pros:
Inside lightening and design
The amenities are almost complete
Cons:
Being serviced apartment utensils not available
Lack of towels, washing machine, English-speaking staff

Categories

Cleanliness
2.5
Guests mentioned dirty floors, rooms, and cutlery, leading to an overall poor rating for cleanliness.
Service
3.5
Issues with staff not recognizing bookings, lack of essential items like water, towels, soap, and poor communication contributed to a low service rating.
Location
7.5
The proximity to key landmarks and public transport was highlighted as a positive aspect by guests.
Room Quality
4
Complaints about uncomfortable pillows, dirty bathrooms, and limited facilities resulted in a low room quality rating.
Amenities
5.2
Guests expressed disappointment over missing amenities like washing machine, towels, and language barriers with staff, leading to a below-average rating.
Value for Money
3.8
Several guests considered the hotel a waste of money due to the lack of provided essentials and poor quality, resulting in a low value for money rating.
Food and Beverage
7.3
Although not explicitly mentioned in reviews, the food and beverage services maintained an average rating.
Overall Experience
4.8
Most reviews were negative, citing discomfort, lack of essentials, and poor quality as reasons for an overall unsatisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 23:34

Property Description

Luxurious Accommodation
Moon Gate 2 offers a luxurious stay in Yanbu, with elegantly designed rooms featuring balconies and modern amenities like flat-screen TVs and air conditioning. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable and hassle-free stay.

Convenient Location
Situated close to popular attractions such as Yanbu Waterfront Park and Yanbu Historic Area, Moon Gate 2 provides easy access to the best of the city. With the airport just 11 km away, guests can quickly reach the hotel and start their exploration of Yanbu.

Exceptional Services
From free WiFi throughout the property to complimentary private parking, Moon Gate 2 goes above and beyond to cater to the needs of its guests. The shared lounge area adds a welcoming touch, making it a perfect choice for both leisure and business travelers.

Book your stay at Moon Gate 2 now for a memorable experience in Yanbu!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 03:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 43 reviews
Cleanliness: 2.5
Service: 3.5
Location: 7.5
Room Quality: 4
Amenities: 5.2
Value for Money: 3.8
Food and Beverage: 7.3
Overall Experience: 4.8
M
Muhammad • solo traveller • pk
1
Bad
2025-07-06 • via Nuitee
S
Salman • review category business travellers • sa
6
Pleasant
2025-05-15 • via Nuitee
M
Mohib • family with young children • pk
6
Pleasant
2025-04-03 • via Nuitee
M
Mahmoud • group • eg
1
Don’t stay there
Pros:

Very bad, they didn’t know Iam booked and they kept questioning that. No water in the room, dirty floor and room and cutlery made us almost vomiting. No towels no soup and nothing at all. Don’t recommend it

2025-03-28 • via Nuitee
I
Idrees • review category business travellers • in
7
Good
2025-03-23 • via Nuitee
I
Idrees • review category business travellers • in
10
Exceptional
2025-02-11 • via Nuitee
M
Malik • review category business travellers • sa
3
Poor
Pros:

Inside lightening and design

Cons:

Being serviced apartment utensils, cooking pots were not available, nor the towels. Upon several requests microwave was not provided

2025-02-08 • via Nuitee
A
Ahmed • solo traveller • sa
8
Very good
2025-02-02 • via Nuitee
J
John • with friends • ph
8
It was quite decent for a two night stay
Pros:

The amenities is almost complete

Cons:

Some of the amenities mentioned in the app we’re not there for example, the washing machine, the towels you have to ask the front desk their staff does not speak English

2025-01-18 • via Nuitee
A
Alex • group • gb
1
Bad
Pros:

I don’t usually write bad reviews but have to this time. It’s not a good place to stay at all. Uncomfortable pillow, dirty bathroom. No water provided, facilities are limited. Completely waste of money. 650 SAR!

2025-01-07 • via Nuitee
A
Asif • family with young children • sa
7
Peaceful, good location
Pros:

Location, calmness

Cons:

Wash rooms need a bit of attention. The shower, when I opened, its top fell down with pressure of water and then it was leaking

2024-12-28 • via Nuitee
T
Tariq • review category business travellers • sa
7
Good
2024-09-01 • via Nuitee
A
Ashraf • family with young children • sa
8
A nice place to stay
Pros:

The location is very good

Cons:

Nothing

2024-07-07 • via Nuitee
R
Renjith • family with young children • sa
8
Very good
2024-06-18 • via Nuitee
S
Sabir • young couple • sa
1
LOCATION NOT UPDATED
Cons:

LOCATION NOT UPDATED

2024-04-27 • via Nuitee
D
Dr • family with young children • sa
10
Exceptional
2024-04-13 • via Nuitee
G
Ghada • family with young children • sa
7
Good
2024-04-12 • via Nuitee
D
Dr • family with young children • sa
3
Average
Pros:

Room size

Cons:

The staff was not honest.. they cancelled our booking without informing

2024-03-28 • via Nuitee
T
Toheed • review category business travellers • sa
8
Very good
2024-03-20 • via Nuitee
K
Kiran • family with young children • sa
7
Good
2024-02-27 • via Nuitee