Bayside Hotel 116 West Street

Hotels
8.5 (3639 reviews)
116 Doctor Pixley Kaseme Street (West Street) , Durban , ZA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise from other guests
Cleanliness issues
Limited food options

Categories

Cleanliness
7.75
Some reviews mention issues with cleanliness, such as old bedding and mold.
Service
9.25
Staff are frequently mentioned as friendly and helpful, contributing to a positive experience.
Location
9.25
Convenient location with many amenities within walking distance.
Room Quality
8.25
Generally comfortable rooms but noted issues like noise and cramped space.
Amenities
8.25
Facilities were good but some guests noted missing amenities like room service options.
Value for Money
8.75
Good value for the stay, especially with early check-in options.
Food and Beverage
7.75
Lack of varied food options for specific dietary needs was mentioned.
Overall Experience
8.75
Most guests reported an enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:43

Property Description

Convenient Location
Located in the heart of Durban, Bayside Hotel 116 West Street offers modern air-conditioned rooms with complimentary WiFi and private parking.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, satellite channels, fridge, and a kettle. Guests can also enjoy the convenience of room service, free toiletries, and a cozy desk area.

Great Facilities
With a 24-hour front desk, on-site restaurant, terrace, and bar, guests can unwind and dine with ease. The hotel's proximity to popular beaches like South Beach and amenities make it an ideal choice for travelers.

Book your stay at Bayside Hotel 116 West Street for a memorable experience in Durban!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 3639 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
N
Ntandy • couple • za
8
Pros:

Friendly staff available to help

Cons:

Nothing

2026-09-19 • via Nuitee
L
Lizzy • solo_traveller • za
10
A happy customer 😊
Pros:

Cleanliness, kind staff, good location

Cons:

The television did not have signal

2026-09-17 • via Nuitee
S
Sandile • solo_traveller • za
10
2026-09-15 • via Nuitee
K
Kabelo • couple • za
7
Good stay ultimately
Pros:

Location

Cons:

Check in day

2026-09-15 • via Nuitee
R
Ron • couple • au
3
If you’re travelling internationally, I would be looking at saying somewhere a little bit more safer when you go for a w
Pros:

The staff at the hotel were very friendly and very accommodating

Cons:

The property needs a lot of maintenance and cleaning. The skirting around the floor was rotten. The latches on the window from the bathroom were broken. The Air-conditioning unit outside the bathroom window was very noisy.
Regrettably, as a tourist from overseas, I didn’t do enough research and it’s not really a location for feeling safe to go walking around at night or down to the shops but yet again that is generally South Africa more my fault than the Hotels. I think it’s a good option for people that are travelling throughout Africa and are used to the sort of location of Int’l tourist. I wouldn’t recommend it.

2026-09-09 • via Nuitee
M
Malape • solo_traveller • za
8
Pros:

Stuff is super nice and helpful and the service is excellent

Cons:

Rooms are not as advertised, Securities were not strict enough to people who make noise in the hall way, receptionist had to come and repremind

2026-09-07 • via Nuitee
M
Madintji • solo_traveller • za
9
Cons:

Nothing

2026-09-07 • via Nuitee
A
Anil Jelal • couple • za
10
Fabulous
Pros:

Bayside is a go to when travelling to Durban, its located in the CBD, and quick access to the beach within 5mins, and other amenities. The staff are friendly always readily to assist

Cons:

nothing

2026-09-02 • via Nuitee
T
Thabo • solo_traveller • za
5
Pros:

The cleanless

Cons:

The TV channels

2026-08-31 • via Nuitee
M
mthobisi • solo_traveller • za
10
2026-08-29 • via Nuitee
N
Nhlanhla • solo_traveller • sz
8
2026-08-25 • via Nuitee
M
Maqetuka • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-08-24 • via Nuitee
G
Giuseppe Giovanni • solo_traveller • it
10
Pros:

Ottimo hotel ed ottimo trattamento
Mister Reggie toppppp
staff eccezionale

2026-08-23 • via Nuitee
Z
Zamani • couple • za
7
2026-08-23 • via Nuitee
P
Prinsloo • solo_traveller • za
10
2026-08-22 • via Nuitee
D
DUMISANI • solo_traveller • za
10
Pros:

The promptness of the staff when I reported the TV issue it was sorted in no time.

Cons:

Nothing really.

2026-08-21 • via Nuitee
D
Dudu • extended_group • za
5
Pros:

Cleanliness

Cons:

Television wasn't working and we requested but no one came fix it. 3 days without it.

Suggestion at least each corridor to hv an iron room with proper iron.

Wifi to be made available

2026-08-20 • via Nuitee
G
Gama • solo_traveller • za
8
Pros:

The rooms were clean, the WiFi works perfectly

Cons:

The cleaners just give you an attitude without a reason

2026-08-20 • via Nuitee
N
Nombulelo • couple • za
7
2026-08-20 • via Nuitee
G
Gama • solo_traveller • za
8
Pros:

The room was clean, the reception ladies are very nice and polite

Cons:

The doors can be hard to lock

2026-08-20 • via Nuitee