Bayside Hotel 116 West Street

Hotels
8.5 (3559 reviews)
116 Doctor Pixley Kaseme Street (West Street) , Durban , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise from other guests
Cleanliness issues
Limited food options

Categories

Cleanliness
7.75
Some reviews mention issues with cleanliness, such as old bedding and mold.
Service
9.25
Staff are frequently mentioned as friendly and helpful, contributing to a positive experience.
Location
9.25
Convenient location with many amenities within walking distance.
Room Quality
8.25
Generally comfortable rooms but noted issues like noise and cramped space.
Amenities
8.25
Facilities were good but some guests noted missing amenities like room service options.
Value for Money
8.75
Good value for the stay, especially with early check-in options.
Food and Beverage
7.75
Lack of varied food options for specific dietary needs was mentioned.
Overall Experience
8.75
Most guests reported an enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:43

Property Description

Convenient Location
Located in the heart of Durban, Bayside Hotel 116 West Street offers modern air-conditioned rooms with complimentary WiFi and private parking.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, satellite channels, fridge, and a kettle. Guests can also enjoy the convenience of room service, free toiletries, and a cozy desk area.

Great Facilities
With a 24-hour front desk, on-site restaurant, terrace, and bar, guests can unwind and dine with ease. The hotel's proximity to popular beaches like South Beach and amenities make it an ideal choice for travelers.

Book your stay at Bayside Hotel 116 West Street for a memorable experience in Durban!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3559 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
L
Lungisani • couple • za
4
2026-06-27 • via Nuitee
M
Matemane Mildred • couple • za
10
A home away from home❤️
Pros:

The convenience, it’s close to the beach and shops nearby .

Cons:

Nothing

2026-06-27 • via Nuitee
P
Patrick • solo_traveller • za
10
Pros:

The people was friendly.

Cons:

I liked everything about the place.

2026-06-27 • via Nuitee
E
Esethu • couple • za
5
2026-06-26 • via Nuitee
M
Madineo • couple • za
10
2026-06-26 • via Nuitee
N
Neo • solo_traveller • za
10
2026-06-26 • via Nuitee
T
Thulani • solo_traveller • za
8
2026-06-25 • via Nuitee
M
Martin • extended_group • za
9
Pros:

Property is clean, very friendly staff

Cons:

Nothing

2026-06-25 • via Nuitee
D
David • solo_traveller • za
5
Pros:

Some buttons on the tv remote were not working

2026-06-24 • via Nuitee
K
Khathi • couple • za
10
2026-06-23 • via Nuitee
E
Esethu • solo_traveller • za
10
All was well,Not the first time on bayside 116 and definitely not the last time,Staff is always amazing except for the o
Pros:

Great location,staff was friendly as usual except for the bar lady who was so rude ,unfriendly and unprofessional

Cons:

The lady working on the bar was so rude,buying drinks is like you are asking for an organ

2026-06-23 • via Nuitee
B
Bongiwe • couple • za
10
2026-06-22 • via Nuitee
S
Sebushi • solo_traveller • za
10
Pros:

Warm welcome at the reception was fantastic and customer service. Comfortable bed, room service, and security for carrying our luggage.

Cons:

Having to ask for tea sachets from the reception

2026-06-20 • via Nuitee
S
Simosenkosi • couple • za
10
Wholesome
Pros:

Spacious cozy room

Cons:

No iron

2026-06-20 • via Nuitee
A
Adolf • solo_traveller • de
8
2026-06-20 • via Nuitee
F
Fatima • solo_traveller • zw
10
Pros:

Location cleanliness and good value for money.

2026-06-17 • via Nuitee
C
CHUKUDU • couple • za
7
Good, enjoyable, with friendly staff.
Pros:

It was enjoyable and easy to get.

Cons:

I requested an open room, however, I was offered a small room with limited space to move around.

2026-06-17 • via Nuitee
N
Nkhensani • solo_traveller • za
10
2026-06-17 • via Nuitee
E
Elmarie • couple • za
5
Perfect for our needs. right at the start for Comrades Marathon runners.
2026-06-16 • via Nuitee
C
Carina • family_with_children • za
10
Lovely stay in the heart of Durban CBD
Pros:

Bayside Hotel has the perfect location in Durban CBD. It was about 300 m from the Comrades start line and about 350 m from a Superspar. We also visited the Wimpy next door that is open 24 hours a day. The Wimpy's service was excellent and the food amazing. The staff at Bayside Hotel were lovely and so helpful. Thank you so much for making our stay so memorable.

Cons:

There was nothing not to like, everything was excellent.

2026-06-15 • via Nuitee