Neu-Helgoland

Hotels
8.4 (69 reviews)
Neuhelgoländer Weg 1 , Berlin , de

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Unfriendly check-in experience

Categories

Cleanliness
7.54
There were complaints about the room smelling of old cigarette smoke and general cleanliness issues, such as sticky tables and chairs.
Service
9.01
Overall, service was rated positively, particularly at breakfast, but there were some instances of unfriendliness at check-in.
Location
9.05
The location received consistent praise for being great, with a serene environment and beautiful views.
Room Quality
8
Room quality was generally good, though some comments indicated size limitations and cleanliness issues.
Amenities
8.53
Amenities were appreciated, with good breakfast and safe parking, although there were minor suggestions for improvement.
Value for Money
7.99
Value for money was implied to be reasonable based on the amenities and location, although some guests felt the breakfast could be better.
Food and Beverage
8.54
Food received praise for being delicious, with specific comments on breakfast quality, although limited variety was noted.
Overall Experience
8.51
Overall experiences were positive, with guests expressing enjoyment of their stay despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:43

Property Description

Luxurious Accommodation with a Garden and Terrace
Neu-Helgoland in Berlin offers a luxurious stay with a garden, private parking, and a terrace. The hotel boasts a restaurant serving delectable dishes for guests to enjoy.

Comfortable Rooms with Modern Amenities
Each room at Neu-Helgoland is thoughtfully designed with a wardrobe, private bathroom, free toiletries, and a flat-screen TV. The rooms also feature a desk for guests' convenience.

Family-Friendly and Active Stay
With a children's playground and activities like cycling available, Neu-Helgoland is perfect for families and active travelers looking to explore Berlin.

Book your stay at Neu-Helgoland for a memorable experience in Berlin!

Important information:

Please note that check-in on December 24 is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 6 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per stay when using an existing bed.
    Children from 3 years old to 4 years old stay for € 15 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 69 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
H
Heinz solo_traveller de
9
Pros:

Eigentlich alles , wobei das schöne Wetter natürlich viel dazu beigetragen hat !

Cons:

Das Fehlen einer kleinen Kaffeemaschine ,

2026-06-02 via Nuitee
K
Krecksch couple de
8
Sehr schön ,direkt am Wasser ,es ist auch für Bootsanleger geeignet. Hotelpersonal sehr freundlich.
Pros:

Sehr gutes Früstück

Cons:

Fußmarsch von der Bußendstelle bis zum Hotel ist für Gehbehinderte in der Nacht zu weit ca. 20 min allein kplt.durch den
Wald incl. Wildschweinen

2026-05-31 via Nuitee
I
Ilke family_with_children de
9
2026-05-30 via Nuitee
H
Heiko solo_traveller de
10
Pros:

Es war sehr sehr schön. Die Lage ist ein Traum. Sehr tolle Fahrradwege.
Essen war super lecker. Preis Leistungsverhältnis war okay.

2026-05-30 via Nuitee
C
Carsten extended_group de
9
Pros:

Excelente Lage, tolles Hotel

Cons:

Das Hotel wurde während unseres Aufenthalts für eine Feier genutzt. Die Musik war auf unserem Zimmer recht laut.

2026-05-10 via Nuitee
F
Frauke couple de
8
Idyllisch gelegen
Pros:

Sehr schöne Lage direkt am Fluss

Cons:

Heizung brachte nur wenig Leistung, Wasser musste lange laufen, um warm zu werden

2026-04-13 via Nuitee
U
Uwe family_with_children de
8
2026-04-12 via Nuitee
U
Uwe couple de
8
2026-04-12 via Nuitee
F
Francoise family_with_children de
7
Agréable mais…
Pros:

L‘emplacement

Cons:

La rigidité prussienne

2026-04-12 via Nuitee
J
jürgen couple de
10
2026-03-31 via Nuitee
U
Uwe couple de
9
2026-01-21 via Nuitee
U
Uwe couple de
9
2026-01-21 via Nuitee
U
Ute extended_group de
10
2026-01-09 via Nuitee
T
Torsten extended_group de
10
2025-12-27 via Nuitee
S
Silvia couple de
10
2025-12-22 via Nuitee
R
Reinhard solo_traveller de
9
2025-12-20 via Nuitee
S
Steffen solo_traveller de
8
2025-12-15 via Nuitee
B
Bernhard couple de
7
2025-12-11 via Nuitee
M
Mohnblume couple de
10
Pros:

Mir hat es im Hotel Neu-Helgoland sehr gut gefallen.

Cons:

Es gab nichts, was zu bemängeln gewesen wäre.

2025-12-01 via Nuitee
E
Ellen couple de
10
2025-11-30 via Nuitee