Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful design
Helpful staff
Location near old town
Cons:
Service issues at check-out
Noise from nearby bars
Insufficient space in the room

Categories

Cleanliness
10
The hotel was very clean, comfortable, warm, and welcoming.
Service
10
Service varied; mostly positive, but some negative feedback about receptionist interactions.
Location
10
Great location, very close to the old town.
Room Quality
10
Rooms were beautiful and well-designed but lacked some functional amenities.
Amenities
10
Lacked functional space for luggage; additional hooks needed.
Value for Money
10
Good value for the quality of the experience and design of the hotel.
Food and Beverage
10
Food and beverage not specifically mentioned; assumed satisfactory.
Overall Experience
10
Generally positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:03

Property Description

Charming Oasis in Hoi An

Tranquil Garden Setting: Kaia Gallery Hotel Hoi An offers a serene escape with a garden, perfect for relaxation after exploring the nearby attractions like the Japanese Covered Bridge and Montgomerie Links.

Comfortable Accommodations: The rooms at Kaia Gallery Hotel Hoi An are designed for comfort, featuring balconies with picturesque garden or city views. The private bathrooms with free toiletries add a touch of luxury to your stay.

Cycling Paradise: For adventure enthusiasts, the hotel provides bike hire services, allowing guests to conveniently explore the scenic surroundings and enjoy cycling in the area.

Experience the beauty of Hoi An at Kaia Gallery Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

10
Based on 333 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
H
Hanneke • extended_group • nl
10
We voelden ons echt ‘thuis’ in dit mooie hotel.
Pros:

Hele fijne locatie, net wat buiten het drukke centrum. Fietsen gratis te gebruiken. In 5 min fiets je naar t drukke centrum. En in 5/10 min ben je de drukte uit en zit je in de rijstvelden.
Heel mooi ingericht hotel, heel huiselijk. We hadden veel contact met Emily en Constance, zij hadden veel tips en konden veel regelen voor ons, als we dat wilden.
Heel fijn verblijf!

Cons:

Niets

2026-07-25 • via Nuitee
L
Lisbeth • family_with_children • dk
10
Pros:

Our stay at Kaia Gallery Hotel was simply perfect, and it was one of the highlights of our trip to Vietnam.

From the moment we arrived, the staff made us feel genuinely welcome. Every single person was incredibly friendly, caring, and always ready to help with a smile. The service was truly exceptional. They happily arranged transportation, gave us great local recommendations, and helped organize tours, making everything so easy for us.

The hotel is located in a peaceful neighborhood, away from the crowds, yet only a few minutes by bicycle from Hoi An Ancient Town. We loved being able to enjoy the quiet surroundings while still having easy access to everything.

The design of the hotel is absolutely stunning. Every detail has been carefully thought out, creating a beautiful boutique hotel with a relaxing Japanese-inspired style. The rooms are elegant, cozy, and incredibly comfortable, making it feel like a little sanctuary after a day of exploring.

If you appreciate beautiful design, outstanding hospitality, and a peaceful location, this is the place to stay. We cannot recommend Kaia Gallery Hotel highly enough and would happily stay here again. Thank you to the entire team for making our visit so memorable!

2026-07-24 • via Nuitee
R
Rosa • solo_traveller • nl
10
Pros:

Lovely staff, super helpful and kind. Beautiful boutique hotel with great design.

2026-07-22 • via Nuitee
S
Sang • couple • vn
9
2026-07-18 • via Nuitee
N
Nicole • couple • za
10
Highly recommended!
Pros:

What I loved most about every place we stayed in Vietnam was the incredible hospitality.

You almost don’t need a tour guide because your hosts take care of everything. They arrange private transport for you at very reasonable prices—often the same as Grab, and sometimes even cheaper. They’re always happy to answer your questions, help you plan your days, and make sure you’re comfortable every step of the way.

They truly make you feel at home, and Emily was exceptional. Her kindness, attention to detail, and genuine care made our experience even more memorable. Vietnam’s hospitality is something I’ll never forg

2026-07-16 • via Nuitee
N
nguyen • couple • vn
10
2026-07-11 • via Nuitee
E
Eibhlin • couple • ie
10
Thank you for all your help.
Pros:

It was so modern clean and fresh. I loved the relaxed feeling and architecture.

2026-07-10 • via Nuitee
S
Sienna • couple • au
10
2026-07-09 • via Nuitee
N
Nguyên • couple • vn
8
Pros:

The room was clean and the interior design was nice. The staffs were also nice and supportive.

Cons:

It would be nice if the ground floor has air conditions, especially during hot seasons.

2026-07-05 • via Nuitee
A
Aygun • solo_traveller • az
10
2026-07-02 • via Nuitee
O
Ombeline • solo_traveller • fr
10
2026-07-01 • via Nuitee
A
Alexis • solo_traveller • us
10
I would travel to Hoi An just to stay here
Pros:

One of the best hotels I've ever been to

Cons:

I loved everything

2026-06-22 • via Nuitee
J
Jason • couple • ca
9
Great interior design and location
Pros:

The interior design and location were amazing. Close enough to old quarter to get to easily, but far enough away from the activity and noise.

Cons:

Rooms are a bit small on the small side.

2026-06-20 • via Nuitee
L
Lea • couple • ch
10
Pros:

Extrem freundliches und hilfsbereites Personal. Schön und stilvoll eingerichtetes Hotel.
Gratis Fahrräder zum ausleihen.

2026-06-19 • via Nuitee
N
Nguyễn Phạm • solo_traveller • vn
9
2026-06-12 • via Nuitee
D
Diệp • couple • vn
1
Tệ
Cons:

Chủ home thượng đẳng

2026-06-11 • via Nuitee
Z
zhihui • couple • cn
10
像家一般温暖，身处艺术森林里一般
Pros:

这家酒店真的很惊艳，设计的非常很有调调，也很精致，可以看出老板是个很有品味的人，且很注重细节，朋友一直夸我订的好，不到300的价格真的性价比特别的高，真心很推荐。服务方面可以算是管家式服务了，很贴心，给了我们很多游玩的建议，还发了很多好吃的店的信息，房间卫生也很好，入住当天还送了水果，细节满满。酒店离古镇很近，因为在路的最后面，所以晚上很安静，旁边就有租电动车和摩托车的店，建议可以租个电动车到处溜达，很方便，但是要注意古镇里面过了下午3点电动车就进不去了（我们当时不知道，因为没有明确的提示，停在了古镇的河边，咖啡馆出来后就被拖走了，一开始保安要我们十万的停车费，很不讲理，后来朋友差点儿和对方吵起来，保安要了两万越南盾）好像晚上9点以后可以再进去。

Cons:

整体都很好

2026-06-11 • via Nuitee
J
JATANN • solo_traveller • in
9
Great place to stay with great staff
Pros:

Great location. Amazing staff. Very near old town. 10 min cycle ride.

Cons:

No issues.

2026-05-31 • via Nuitee
E
Engin • couple • tr
10
Pros:

We had a fantastic stay and truly enjoyed our time at the hotel. A special thank you to Emily, who provided amazing recommendations and made us feel right at home throughout our stay.

The hotel is in a great location, just a short walking distance from the Old Town, making it very convenient to explore the area. We also loved that the hotel offers complimentary bicycles, which was a great way to get around.

Overall, it was a wonderful experience, and we would highly recommend this hotel to anyone visiting the city. Thank you for the warm hospitality!

2026-05-30 • via Nuitee
B
Benjamin • solo_traveller • il
10
2026-05-30 • via Nuitee