The Wookey Hole Inn

Hotels
8.5 (317 reviews)
The Wookey Hole Inn High Street , Wells , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Garden
Pets allowed
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Lovely property
Cons:
Food quality inconsistency
Issues with room amenities

Categories

Cleanliness
8.08
Generally clean, but some mentions of needs for renovations and issues with room design.
Service
9.05
Staff were repeatedly praised for their friendliness and helpfulness.
Location
8.59
Good location for exploring, though there were concerns about misleading address information.
Room Quality
8.04
Rooms described as large and quirky, but some mentioned issues like uncomfortable beds and design flaws.
Amenities
8.57
Available amenities were generally appreciated, although some guests noted missing essentials like a fridge.
Value for Money
9.03
Many guests indicated a good balance of cost versus quality.
Food and Beverage
7.58
While breakfast was praised, there were complaints about food choices and quality.
Overall Experience
9.05
Overall positive experiences reported, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:10

Property Description

Charming Accommodation in Wells

Convenient Location: Located just 2.5 km from Wells Cathedral, The Wookey Hole Inn offers a peaceful retreat with easy access to nearby attractions.

Modern Amenities: Enjoy the convenience of well-equipped rooms featuring free WiFi, flat-screen TVs, and a CD player for entertainment.

Explore Nearby Attractions: With Wookey Hole Caves only 300 meters away, and Bristol Airport a short 18 km drive, there's plenty to explore during your stay.

Ready to experience comfort and convenience at The Wookey Hole Inn? Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 317 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
M
Malcolm • couple • gb
6
Quirky but OK
Pros:

The Wookey Hole Inn is nothing if not quirky. For example, both our en suite and wardrobe were more or less semi-circular protrusions into the room and the entrance to the shower was a keyhole in a wall within the en suite. However, despite some physical deficiencies (see below), our stay was enjoyable, with a notably comfortable bed, a powerful shower and the best wifi of our 3 week trip, not to mention that the people who run the place were friendly and helpful. Breakfast was good.

Cons:

The property is old and in need of updating. It is, for example, still single glazed and the internal walls allow too much sound transmission. We understand that the 'tatty' stairs carpet is due for renewal shortly but the shower in our room needs re-tiling and there were absolutely no shelves or hooks in our en suite. The bedroom lighting could also have been better and the bed, though extremely comfortable to lie in, is equally uncomfortable to sit up in.

2026-09-19 • via Nuitee
L
Louis • family_with_children • gb
10
Great value and well appointed hotel
Pros:

Excellent and passionate staff. Rooms were well designed and cared for which made for a relaxing and enjoyable stay

2026-09-14 • via Nuitee
L
Leyda • family_with_children • us
9
2026-09-11 • via Nuitee
P
Phillip • solo_traveller • gb
8
2026-09-10 • via Nuitee
L
Lee • couple • gb
10
A wonderful stay we will definitely be going back again
Pros:

Amaizing service from the off, the staff on site were exceptionally helpful and friendly and the venue was superb, quite hippy with fantastic rooms which were comfortable and huge.

Cons:

Nothing not to like

2026-08-31 • via Nuitee
S
Sean • solo_traveller • gb
10
2026-08-30 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-08-30 • via Nuitee
L
Lucy • couple • gb
8
Very enjoyable.
Pros:

Lovely place to stay while visiting the caves at Wookey Hole. We had a nice greeting and shown to a very nice, large, comfortable room. The food was excellent. Private car park.

Cons:

Don't be put off by the shabby stair carpets.

2026-08-28 • via Nuitee
K
kryten69 • solo_traveller • gb
10
Comfortable stay with friendly staff.
Pros:

Large rooms, with comfy large bed, friendly staff and good food.

Cons:

Nothing.

2026-08-26 • via Nuitee
G
Gilles • couple • ca
2
N'était en rien comme la publicité
Pros:

Rien

Cons:

Matelas inconfortable, pas de douche

2026-08-23 • via Nuitee
J
Julie • couple • gb
10
2026-08-17 • via Nuitee
J
James • couple • gb
4
2026-08-17 • via Nuitee
H
Heather • couple • gb
9
2026-08-16 • via Nuitee
J
Jason • couple • gb
9
2026-08-15 • via Nuitee
V
vincent • family_with_children • gb
7
Not the normal stop over, quite Magical!
Pros:

The locational is very pretty and magical. The rooms where also charming, with some great creative decor. We enjoyed our stop over and time in the pub garden, thank you

Cons:

Kept on bumping into the glass table top tv stand at night when I went to the loo, as you cant see it clearly, and its quite a sharp knock! Maybe its just me being Mr Bump! The choice of fragrance in rooms is very different to the normal, quite over powering. Couldn't see how to turn radiator off in room, not needed on a hot summer evening. Spent 10 minutes battling with a coat hanger to locate the bath pug that I eventually found behind the bath tub (gorgeous vintage style bath, so was worth the effort!)

2026-08-09 • via Nuitee
K
Kiera • couple • gb
7
Lovely 😍
Pros:

The location to the venue was brilliant.

Cons:

The room was lovely but the blind didnt fit the window, so let all the light in the room. Maybe a curtain or better fitting blind

2026-08-08 • via Nuitee
R
Richard • extended_group • gb
10
Just brilliant
Pros:

It’s very quirky but beautiful and the staff and the owner were brilliant very helpful could not find a single fault. Be going back love the place

Cons:

Every thing

2026-07-19 • via Nuitee
K
Kevin • couple • ma
8
Pros:

Very good. They were very accommodating.

Cons:

Nothing springs to mind.

2026-07-08 • via Nuitee
S
Sonja • couple • ch
9
2026-07-07 • via Nuitee
J
Janet • extended_group • gb
10
Excellent, comfortable, exceptionally clean.
Pros:

Beautiful old inn. Lovely surroundings, and a garden to sit and have a drink.
Car park for guests.
Rooms were huge and spotlessly clean.
Richard and his staff were so
welcoming and friendly and nothing
was too much trouble.
We shall certainly be returning for a longer stay and would certainly recommend.

Cons:

Nothing!

2026-07-05 • via Nuitee