HOTEL PLAZA

Hotels
7.7 (135 reviews)
MUTUALISIMO CALLEJON LA PAZ , La Paz , mx

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Bar
Parking garage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds
Food quality concerns

Categories

Cleanliness
6.66
Multiple complaints about cleanliness, including roaches and lack of adequate cleaning service.
Service
8.63
Generally positive remarks about the staff's kindness and helpfulness.
Location
9.67
The hotel is well-located, close to the Malecon and other attractions.
Room Quality
7.12
Some rooms had issues like no hot water and outdated linens.
Amenities
7.65
Limited amenities were mentioned, particularly regarding the lack of an elevator and no private parking.
Value for Money
8.61
Good overall value despite some drawbacks, especially considering the location.
Food and Beverage
5.66
Food quality complaints, including unappetizing meals and lack of sufficient options.
Overall Experience
7.63
Mixed experience with notable highs and lows; a moderate overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:59

Property Description

Central Location and Stunning Views
Located in La Paz, HOTEL PLAZA offers a prime spot just 500 meters from La Paz Malecon Beach, providing guests with breathtaking views of the city. Some rooms even offer a picturesque city view, adding to the charm of your stay.

Comfort and Convenience
This 2-star hotel boasts air-conditioned rooms equipped with modern amenities such as flat-screen TVs and free WiFi. Perfect for families, the hotel also offers spacious family rooms to ensure a comfortable and enjoyable stay for all guests.

Exceptional Service
Enjoy peace of mind with around-the-clock assistance from the friendly staff at the reception, fluent in both English and Spanish. Whether you need local recommendations or any assistance during your stay, the dedicated team is always ready to help.

Book your stay at HOTEL PLAZA now and experience the perfect blend of comfort, convenience, and exceptional service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.7
Based on 135 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 5.66
Overall Experience: 7.63
S
Solano • solo_traveller • mx
7
2026-07-07 • via Nuitee
P
Pablo • solo_traveller • mx
9
Hotel sin elevador
Pros:

Sus habitaciones están excelentes limpias cómodas y buen trato de parte de su personal

Cons:

Muy malo que no tiene elevador sube uno con su equipaje golpeando las escaleras y estás son de madera creo que es de mal gusto para los demás huéspedes tuve que subir hasta el 3 piso

2026-07-07 • via Nuitee
L
Lizbeth • couple • mx
4
No lo recomiendo.
Pros:

la ubicación y el desayuno.

Cons:

El cuarto olia a cigarro, aun cuando tienen letreros para no hacerlo. En recepción me dijeron que abriera las ventanas y estas no se podian abrir, tampoco tenian algun aromatizante de ambiente para compensar. La puerta del baño no era funcional, cerre la puerta y me quede encerrada, si hubiera ido sola me abria quedado ahi toda la noche encerrada, por suerte habia alguien conmigo que me ayudo a abrir la puerta, cuando abri, me di cuenta que la puerta no era funcional. Las camas eran incomodas y se sentian los resortes.

2026-06-30 • via Nuitee
H
Hernandez • solo_traveller • mx
10
Pros:

Ubicación

2026-06-27 • via Nuitee
S
Sanchez • solo_traveller • co
10
2026-06-25 • via Nuitee
A
Alan Muñoz • solo_traveller • ca
7
Pros:

Location and price

Cons:

Low pressure on the toilet and A lot of noise from outside bars

2026-06-23 • via Nuitee
J
Jiménez • solo_traveller • mx
1
Nada cumplió
Pros:

La ubicación.

Cons:

En la reservaron solicite una habitación en planta baja por que soy un paciente con cancer y no puedo hacer esfuerzos. No tienen rampa para discapacitados,y mi sorpresa es que me querían dar una " sin remodelar" y no se en que condiciones, me dijeron que mi habitación está en segundo piso, no cuenta con elevador, la chica de recepción muy déspota, ojalá nunca le toque vivir algo así, ofrece estacionamiento y resulta que el estacionamiento es aparte 200 pesos según por que tiene convenio y no veo cual. Muy mala atención de la señorita wera. El Internet falla mucho.

2026-06-12 • via Nuitee
D
Daniel • couple • us
1
Almost was kidnapped. People entered the room with force
Pros:

It’s centrally located but right in a weird corner. There’s so many other better options nearby

Cons:

My wife almost got kidnapped. Two people entered our room with force while I was downstairs and my wife was in the room alone. My wife was able to call me and I ran back up and confronted the people. We called the police. The hotel was no help though and didn’t want to share any camera footage with the police. I think they were in on the kidnapping scheme. I would book anywhere else but this hotel. Not safe at all. I called a few times and nobody refunded my stay. This happened in the middle of the day also.

2026-06-12 • via Nuitee
L
Luis Enrique • solo_traveller • mx
10
2026-06-08 • via Nuitee
S
Sutter • solo_traveller • gt
5
Bueno y malo
Cons:

Hay que subir 3 niveles en GRADAS, no hay ascensor. La recepción es muy fea y la habitación no tiene salida al exterior como las de la foto. Sin embargo está bien en sábanas, almohadas, baños , agua caliente no falla y el personal muy atento y con excelente actitud.
La relación calidad precio es buena. La ubicación inmejorable !

2026-06-07 • via Nuitee
C
Caro • solo_traveller • mx
6
Cons:

Cobren depósito y el precio fue más

2026-06-02 • via Nuitee
L
Luis • solo_traveller • mx
8
2026-06-01 • via Nuitee
M
Marisa • extended_group • mx
7
2026-05-30 • via Nuitee
D
Diego Armando • family_with_children • mx
7
2026-05-28 • via Nuitee
B
Benjamin • family_with_children • mx
10
X
Pros:

Todo

Cons:

Nqda

2026-05-26 • via Nuitee
V
Vizcarra • solo_traveller • mx
4
Mucho que mejorar
Pros:

La ubicación

Cons:

La limpieza el pésimo internet tienen y falta un elevador por qué vi batallar a personas mayores y no hay quien te ayude con la maleta

2026-05-18 • via Nuitee
S
Semra • solo_traveller • tr
1
Disgusting
Pros:

I didnt like anything that s the worst hotel i ve ever been

Cons:

I didnt like anything
No hot water
Nothing in the room

2026-05-16 • via Nuitee
R
Reny • solo_traveller • mx
10
Pros:

Muy buena ubicación está en un lugar turístico y cerca de todo.

Cons:

No tengo comentario todo bien gracias

2026-05-14 • via Nuitee
W
WENDY • family_with_children • mx
6
Buen ubicación
Pros:

La ubicación

Cons:

El olor a humedad en el baño, era demasiado y no me gustó que no tuviera estacionamiento

2026-05-13 • via Nuitee
P
Peña • solo_traveller • mx
10
Pros:

Todo bien y muy cerca todo

2026-05-11 • via Nuitee