Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Central location
Cons:
Cleanliness issues
Limited staff presence

Categories

Cleanliness
6.9
Several reviews indicated issues with cleanliness, notably 'Chinches' and other negative sentiments about room cleanliness.
Service
8.4
Most guests noted good communication and professional service.
Location
8.4
Guests frequently praised the hotel's central location, making many attractions accessible.
Room Quality
7.9
General praise for room size and comfort, though some negative feedback was noted in one review.
Amenities
7.9
Amenities such as kitchen facilities and spaciousness were well-received overall.
Value for Money
8.9
Strong reviews supporting that guests felt they received good value for the price paid.
Food and Beverage
7.4
No detailed pros or cons related to food were provided, but some mention of breakfast was positive.
Overall Experience
7.4
Mixed experiences were noted, with some guests having severe issues which affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:25

Property Description

Luxurious Accommodation
Less than 1 km from Rossio, Lisbon 5 Hotel offers elegant air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Guests can enjoy a comfortable stay with complimentary WiFi and attentive concierge services.

Convenient Location
Situated close to major attractions such as Dona Maria II National Theatre and St. George's Castle, our hotel provides easy access to the city centre and key landmarks. With a paid airport shuttle service available, guests can travel hassle-free to and from the nearby airport.

Efficient Services
Experience a seamless stay with express check-in and check-out services at Lisbon 5 Hotel. Whether visiting for leisure or business, guests can rely on our efficient staff to ensure a smooth and enjoyable trip.

Book now at Lisbon 5 Hotel for a memorable stay in Lisbon!

Important information:

This property does not feature a reception desk.

In order to complete the self-check-in process, guests are required to provide an ID before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 8223 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 7.4
R
Roland • couple • sk
8
Pros:

The hotel's biggest advantage was its location. Everything was within easy walking distance, including the main attractions and the city center. There was also a fantastic kebab place right below the hotel, and several excellent restaurants nearby. The hotel offered spacious rooms with all the essential amenities, making for a good stay.

Cons:

There were a few things we didn't particularly like about the accommodation. Some of them were mentioned in advance, so I wouldn't really consider them negatives. For example, the bathroom has a sliding door and is located right next to the bedroom, which means there is no privacy when using the toilet. We had also read several reviews mentioning an unpleasant smell. This happened to us on one evening, but the accommodation itself explains that it is caused by the tides. Flushing the toilet a few times solved the issue, and the smell disappeared.

What was more disappointing was that the apartment didn't have a proper dining table with chairs. We ordered food one evening and had to eat on a small sofa using a tiny coffee table, which was quite uncomfortable. The kitchen was also a bit sparsely equipped, although it still had everything necessary

2026-07-25 • via Nuitee
D
Dupas • family_with_children • fr
7
Pros:

L’hôtel est très bien et conforme aux photos propres personnel très agréable Très bien situé rien à redire à ce niveau là

Cons:

L’hôtel est situé entre 2 restaurants avec arrêt de taxis et mal insonorisé du coup place côté rue on a fait quasiment 3 nuits blanches même avec des bouchons d’oreilles que je suis allée me procurer. L’établissement n’y est pour rien mais je choisirais le calme la prochaine fois après des journées de visites le repos reste important.

2026-07-25 • via Nuitee
M
Marion • couple • fr
7
2026-07-25 • via Nuitee
S
sonia • solo_traveller • es
4
2026-07-25 • via Nuitee
L
Lisa • couple • de
6
Pros:

Sehr zentral gelegen und alles fußläufig erreichbar. Es war

Cons:

Tür zum Bad ließ sich nicht schließen und ist immer wieder selbst aufgegangen. Sehr hellhörig. Klimagerät durfte nicht ausgestellt werden wegen Zentralsteuerung. Zu wenig steckdosen (keine beim Bett, nicht mal bei der Kaffeemaschine).

2026-07-25 • via Nuitee
R
Raquel • couple • es
8
Mini palacio en Lisboa
Pros:

La habitación es preciosa. Todo súper cómodo y limpio.

Cons:

El barrio no da muy buen rollo pero es lo único.

2026-07-25 • via Nuitee
P
Philippe • extended_group • be
9
Excellente localisation et propre
Pros:

Très bonne communication et localisation. Idéal pour un citytrip.
Ne vous fiez pas à l'entrée et au quartier, une fois la porte passée, l'hôtel est au standard d'un hôtel 3 étoiles. Très propre et check-in original

Cons:

Literie un peu molle et sdb très petite

2026-07-25 • via Nuitee
F
Federico • solo_traveller • it
3
Not for me, sorry.
Pros:

Location is kind of ok and the room is not old, bathroom shower was good and new. That's all.

Cons:

Unfortunately the smell in the room was for me unbearable, it is explained on their automatic WhatsApp message that it's a problem of the old building, but that was for me really unacceptable so I ended up spending just a few hours in the room and that was it.

The room was ok, even if I found a hair in the bathroom that was not mine (long and black and I have short brown hairs).

You have to fix the sewage system or whatever it is. And also I was told that no matter what if I am a single traveller I cannot have a double sized bed which I remember choosing when I booked and you cannot cancel the booking even a few days in advance, it's always final with no refund whatsoever.

2026-07-25 • via Nuitee
A
Andreas • solo_traveller • de
8
Trip nach Lissabon
Pros:

Schneller Check-in, Zentrale Lage. Einkaufsmarkt, Bus, Restaurant, Metro, Straßenbahn Nr.28 in der Nähe. Sauberkeit im Hotelzimmer. Lift.

Cons:

Wir hatten Blick in den Innenhof. Mit gegenüberliegenden Haus. Batterien der Fernsehfernbedienung waren leer.

2026-07-24 • via Nuitee
J
Jaqueline Nepomuceno • solo_traveller • br
7
Pros:

Do quarto . Tamanho amplo e nos acomodou muito bem!

Cons:

I didn't like the location! The hotel door is very strange. It looks like a captivity.
Pre-check-in baggage storage system! Insecure.

2026-07-24 • via Nuitee
E
Emmanuel • family_with_children • be
9
Logement confortable et bien placé pour sillonner le centre de Lisbonne
Pros:

Belle surface pour cette suite de 2 pièces. La literie est confortable. L’immeuble a beaucoup de cachet. L’emplacement est très bon, proche de nombreux points d’intérêt.

Cons:

La climatisation est un peu faible

2026-07-24 • via Nuitee
C
Cherie • solo_traveller • gb
7
2026-07-24 • via Nuitee
C
castrourdiales39700 • couple • es
8
Hospedaje aconsejable y céntrico para visitar Lisboa.
Pros:

Establecimiento céntrico. Baño amplio y limpio.

2026-07-24 • via Nuitee
C
Cherie • couple • gb
10
It was hard to find at first as it was one big black door between a couple of shops/cafes. It was not the most invit
Pros:

It was very clean and spacious

Cons:

The location wasn’t what I expected.

2026-07-24 • via Nuitee
F
Formanda • solo_traveller • pt
5
Não dormi nas férias
Cons:

Noites sem durmir pois fiquei no quarto 111 onde não tem vista e só tens as máquinas instaladas mesmo rente à janela com grandes tubos ,toda a noite trabalhar,férias sem durmir deitava cabeça na almofada o barulho é incomodativo.
O ar condicionado do quarto não trabalhava,metia a função cool a 17 graus ele assumia 29 graus.
Quarto muito quente abria a janela não refrescava só ficava mais quente.

2026-07-23 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-07-23 • via Nuitee
C
Claudio • solo_traveller • it
8
2026-07-23 • via Nuitee
M
Marzia • couple • it
7
Pros:

La struttura è accogliente e in una posizione comoda per girare la città in quanto è molto vicina alla metro. Inoltre ha la possibilità di lasciare i bagagli anche prima del check-in.

Cons:

L’unico lato negativo è che la via in cui si trova non mi è sembrata per niente sicura.

2026-07-23 • via Nuitee
N
Nicole • couple • it
9
2026-07-23 • via Nuitee
Y
Yamina • solo_traveller • be
8
Goed
Pros:

Zeer propere kamer, airco werkt goed en de kamer was ruim.

Cons:

Soms wat geluid van op de gang maar is normaal. En de buurt heeft een overlast van immigranten en drugs en armoede maar het politiekantoor is vlakbij en er is geregeld een patrouille op stap dat terzijde mijn kamer was aan de straatkant dus je hoorde wel vaak oolitie sirenes loeien.

2026-07-23 • via Nuitee