Hotel Viena

Hotels
7.1 (105 reviews)
248 Rua Lobo D'Almada , Manaus , br

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Bar
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
5.99
Some guests reported issues with cleanliness and the presence of pests.
Service
8.46
Excellent service highlighted by multiple reviews, particularly the evening staff.
Location
8.5
Many guests appreciated the convenient location near various attractions.
Room Quality
6.45
Comments on room quality were mixed, with some issues reported regarding comfort.
Amenities
6.48
Amenities were lacking, such as the absence of a minibar and breakfast options.
Value for Money
8.44
Good value for the price according to several reviews.
Food and Beverage
5.49
No food and beverage options mentioned, with breakfast noted as a missing amenity.
Overall Experience
6.96
Overall positive experience despite some issues, with gratitude for service and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:56

Property Description

Luxurious Accommodation
Hotel Viena, a 5-star property in Manaus, offers air-conditioned rooms with free WiFi and private bathrooms. Each room comes with a flat-screen TV, bed linen, and towels, ensuring a comfortable stay for guests.

Multilingual Support
The hotel's reception staff fluently speak English, Spanish, and Portuguese, providing exceptional service and assistance round the clock. Guests can rely on their help for any inquiries or needs during their stay.

Prime Location
Conveniently situated near key attractions like Amazon Theatre and Eduardo Gomes International Airport, Hotel Viena is the perfect choice for travelers seeking a luxurious and well-connected stay in Manaus.

Experience luxury, convenience, and exceptional service at Hotel Viena. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 105 reviews
Cleanliness: 5.99
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 8.44
Food and Beverage: 5.49
Overall Experience: 6.96
E
Enivaldo • solo_traveller • br
9
2026-07-23 • via Nuitee
A
Adriano • solo_traveller • br
10
Pros:

Localização

Cons:

Banheiro, poderia ter um rodo pra secar o banheiro

2026-07-22 • via Nuitee
K
Kelen • solo_traveller • br
8
Dentro do esperado
Pros:

Do atendimento das servidoras do hotel

Cons:

O que foi desagradável, foi a localidade ser marcada por ter muitos estabelecimentos de prostituição

2026-07-17 • via Nuitee
C
Costa • solo_traveller • br
9
Boa
Pros:

Da localização

Cons:

Da limpeza

2026-07-14 • via Nuitee
D
Daniel • couple • br
1
Eles aplicam golpe
Pros:

Tentei falar com a acomodação que não ia conseguir chegar para cancelar e tentei remarcar as datas e não aceitaram

Cons:

Eles aplicam golpe e não respondem os clientes

2026-07-14 • via Nuitee
A
Antonio Jardel • solo_traveller • br
8
Pros:

Custo-benefício

Cons:

Não oferecer café da manhã

2026-07-09 • via Nuitee
C
Cynthia • couple • mx
7
Pocas noches
Pros:

Es un hotel cercano a discotecas y bares, por lo que puede pasar por motel a veces. La habitación estaba bien menos el baño. Bien ubicado.

Cons:

El baño tenia sus instalaciones como para niños, estaban ubicados muy cerca del piso y no a la medida de una altura promedio. Ruidoso por la noche, las personas que atendían no eran muy simpáticas.

2026-06-30 • via Nuitee
J
JEFFERSON • solo_traveller • br
8
Razoável pelo preço
Pros:

Particularmente nada

Cons:

Cama dura, lençóis finos e nada agradáveis, o travesseiro duro como se fosse pedra
Pelo preço que eu pedi tô exigindo muito, mais o mínimo de higiene e viável visto que aquelas camas me deram coceira na cabeça e no corpo todo

2026-06-29 • via Nuitee
K
Kleber Pereira • family_with_children • br
8
Pros:

Localização boa, perto do teatro Amazonas, Porto hidroviário enfim tudo de bom.

2026-06-23 • via Nuitee
J
jessika • solo_traveller • br
10
Gostei bastante
Pros:

O quarto estava super geladinho, e tudo muito limpo.

Cons:

Não tenho nada para reclamar não.

2026-06-21 • via Nuitee
M
Marcilia • solo_traveller • br
5
Pros:

Localização

2026-06-19 • via Nuitee
M
Marcilia • solo_traveller • br
7
Pros:

Localização

2026-06-18 • via Nuitee
A
Antonio • solo_traveller • br
10
2026-06-12 • via Nuitee
M
Miqueias • solo_traveller • br
10
2026-06-11 • via Nuitee
H
Henrique • solo_traveller • br
10
2026-06-08 • via Nuitee
O
Omar e Monique • couple • us
3
Good for one night
Pros:

Location, near bars, restaurants, Amazonas Theater, Park Largo de São Sebastião, shopping mall, etc.
Friendly and attentive staff.
Very cheap, about 19 dollars per night , it makes sense if you travel alone, because, I would not come here if I traveled with someone else.
The room had an air conditioning unit, and a mini fridge. Nothing else, not a single chair, and no internet.

Cons:

Location, bars and nightlife make your stay a nightmare, there’s a bar next door and another across the street, loud music until midnight, street walkers and beggars at night, not the nicest place to walk around at night.
The bedsheets were not changed for two days, even though I asked about three times, finally, on the third day the room was cleaned up.
Roaches and another insects crawling out of the shower drain, and a foul smell coming out of the bathroom, I had to keep the door closed while not in use .
Room had no windows, but perhaps that was a blessing in disguise, due to the noise on the street.

2026-06-05 • via Nuitee
E
Erika • extended_group • es
2
2026-05-28 • via Nuitee
E
Elinaura Almeida • solo_traveller • br
9
Pros:

Funcionários super educados

Cons:

Poderia melhorar o colchão e iluminação

2026-05-28 • via Nuitee
E
Elinaura Almeida • solo_traveller • br
9
Ótima
Pros:

Funcionários super educados, tratamento top.

Cons:

Poderia melhorar o colchão

2026-05-28 • via Nuitee
C
Carla • couple • br
6
Pros:

Localização

Cons:

Papel higiênico parece uma lixa

2026-05-24 • via Nuitee