Hotel Viena

Hotels
7.1 (87 reviews)
248 Rua Lobo D'Almada , Manaus , br

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
5.99
Some guests reported issues with cleanliness and the presence of pests.
Service
8.46
Excellent service highlighted by multiple reviews, particularly the evening staff.
Location
8.5
Many guests appreciated the convenient location near various attractions.
Room Quality
6.45
Comments on room quality were mixed, with some issues reported regarding comfort.
Amenities
6.48
Amenities were lacking, such as the absence of a minibar and breakfast options.
Value for Money
8.44
Good value for the price according to several reviews.
Food and Beverage
5.49
No food and beverage options mentioned, with breakfast noted as a missing amenity.
Overall Experience
6.96
Overall positive experience despite some issues, with gratitude for service and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:56

Property Description

Luxurious Accommodation
Hotel Viena, a 5-star property in Manaus, offers air-conditioned rooms with free WiFi and private bathrooms. Each room comes with a flat-screen TV, bed linen, and towels, ensuring a comfortable stay for guests.

Multilingual Support
The hotel's reception staff fluently speak English, Spanish, and Portuguese, providing exceptional service and assistance round the clock. Guests can rely on their help for any inquiries or needs during their stay.

Prime Location
Conveniently situated near key attractions like Amazon Theatre and Eduardo Gomes International Airport, Hotel Viena is the perfect choice for travelers seeking a luxurious and well-connected stay in Manaus.

Experience luxury, convenience, and exceptional service at Hotel Viena. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 87 reviews
Cleanliness: 5.99
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 8.44
Food and Beverage: 5.49
Overall Experience: 6.96
L
Louis • solo_traveller • fr
6
2026-05-19 • via Nuitee
L
Ligia Ancuta • solo_traveller • at
1
Pros:

Close to center

Cons:

Stuff doesn't answer the phone so we could not leave our luggage there...5 days later they answered they didn't see the reservation
Very noisy area ...for prostitution I think .. we left after some hours

2026-05-15 • via Nuitee
L
liberal • solo_traveller • br
10
Pros:

Da localização,dos funcionários muito gentil.anbente agradável.👍 Custo benefício

Cons:

Nós gostamos de tudo 👍

2026-05-14 • via Nuitee
T
Taís Helena • solo_traveller • br
6
2026-05-09 • via Nuitee
S
Silva • couple • br
10
2026-05-06 • via Nuitee
T
Tinchoibz • solo_traveller • uy
10
2026-05-03 • via Nuitee
A
Aluizio Pereira • solo_traveller • br
1
2026-04-25 • via Nuitee
M
Misley • solo_traveller • br
9
Pros:

Ótimo atendimento 😇🥰

2026-04-20 • via Nuitee
F
Fabio Marinho • couple • br
10
Muito acomodador e familiar
Pros:

Atendimento dos Funcionários

Cons:

.

2026-04-20 • via Nuitee
D
De Souza Lima • couple • br
9
2026-04-06 • via Nuitee
R
Rosenilson • solo_traveller • br
6
Mais ou menos
Pros:

Localização

Cons:

Quarto/cama

2026-03-31 • via Nuitee
J
Jacques • solo_traveller • fr
1
Catastrophique, court et obligé de rechercher un autre hôtel
Pros:

Rien. J’ai réglé 200 réals et j’ai quitté l’établissement juste après. Je n’avais pas visité la chambre. De plus il est entouré de 3 bars qui font résonance. En 45 ans de voyage d’est la première fois que je vois cela. J’ai logé dans des endroits sommaire mais la c’est de l’escroquerie.

Cons:

Pas une chaise, pas une table, même pas un porte manteau. Le lavabo à 50 cm de hauteur. Obligé de se mettre à genoux pour se raser.

2026-03-31 • via Nuitee
A
Araújo • couple • br
9
2026-03-23 • via Nuitee
K
Kasper • solo_traveller • dk
10
2026-03-11 • via Nuitee
K
Kasper • solo_traveller • dk
10
2026-03-11 • via Nuitee
V
Vieira • couple • br
10
2026-03-08 • via Nuitee
M
Marques • solo_traveller • br
10
Pros:

Gostei da instalação, e também gostei do atendimento, o funcionário tá de parabéns

2026-03-04 • via Nuitee
Q
Queiros • solo_traveller • br
1
Pros:

Bom de mas

Cons:

Bom de mas

2026-02-13 • via Nuitee
J
Janiel • solo_traveller • br
7
2026-02-13 • via Nuitee
G
Gonçalves • couple • br
9
2026-02-12 • via Nuitee