Hotel Congress

Hotels
7.8 (558 reviews)
311 East Congress Street , Tucson , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from nearby establishments
Basic room amenities

Categories

Cleanliness
6.88
Some reviews mention old and dirty carpets.
Service
8.85
Many reviews highlight helpful and friendly staff.
Location
9.39
The hotel is in a prime location with proximity to attractions.
Room Quality
6.84
Rooms are basic with some complaints about noise and comfort.
Amenities
7.37
Basic amenities are lacking in some rooms as noted.
Value for Money
7.33
Mixed feelings on value considering the noise and additional charges.
Food and Beverage
6.88
Some dishes were reported as overcooked and unsatisfactory.
Overall Experience
8.85
Despite issues, many guests enjoyed their stay and the lively atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:32

Property Description

Historic Charm and Cultural Landmark
Experience the rich history of Tucson at the iconic Historic Hotel Congress, a cultural landmark with vintage radios and original features.

Nightlife and Dining Experience
Enjoy live concerts and events at the on-site nightclub, and indulge in award-winning cuisine at the Cup Café for a truly memorable dining experience.

Convenient Location and Nearby Attractions
With the Tucson Convention Center a short walk away and attractions like Tucson Museum of Art and Reid Park Zoo nearby, explore the best of the city during your stay.

Book now for an unforgettable stay at the Historic Hotel Congress in downtown Tucson.

Important information:

Please note that guests may experience noise from the on-site night club, as well as street noise. Earplugs are available upon request at the front desk. Contact the property for more information.

Guests must be 21 years of age or older to check-in at the property and guests under the age of 21 must be accompanied by a parent or guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 558 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
H
Hernandez • couple • us
9
I can not say enough good things! It was convenient to the Rialto. We will be back!
Pros:

We enjoyed our stay very much. It was only for one night but everything we needed/ wanted was right there. Restaurant. Bar. Night club. Entertainment. All in one place! We also like the layout of the room and the historical information/ artifacts that was in the hotel.

Cons:

The restaurant not being open later. We were there for a show at the Rialto and were starving by the time we got back. The restaurant was closed by the time we returned. But, we did eat there in the morning.

2026-07-20 • via Nuitee
M
Marbeth • family_with_children • us
10
Delightful. Would like to return.
Pros:

Neighboring night spots were a bit noisy. The clubs within the hotel were very well sound proofed.
Comfortable beds, plenty of towels.
Cup Cafe is outstanding, with an exceptional staff.

Cons:

Help with luggage or an elevator would be helpful.
A few more hooks in the bathroom would be convenient.

2026-07-20 • via Nuitee
C
C. A. • solo_traveller • us
8
Central location with an amazing historical vibe
Pros:

Staff members Melissa, Matt & Perry were exceptional. I was able to arrange for the haunted tour with Melissa and it was well worth it. I loved the location downtown, so close to everything, and especially the broadcasting studio in the lobby. Great radio station! The room was comfortable and cute. Also the cactus garden is a nice bonus.

Cons:

They are very up front about the club downstairs, and the noise level. Some nights, even in the quietest room, you can feel the vibrations of the music until 2am. And for the inner garden rooms, your only view is out into the cactus garden, and if people are out there, it’s like they’re in your room with you.

2026-07-13 • via Nuitee
M
Madeline • solo_traveller • us
7
It was convenient and budget friendly
Pros:

Location was great for seeing an event at the Club Congress or Rialto

Cons:

The toilet was very troublesome to flush. I would have to try at least 3 times with every visit to the bathroom. The room has a placard that says they give you 2 cans of complimentary sparkling water. When I asked about it, the staff said they were out of it. But they didn't offer other bottled water as a substitute. You still have to pay for the $5.00 bottle of water in the room's minibar.

2026-07-11 • via Nuitee
M
Manni • solo_traveller • us
7
*Check- Buckle List
Pros:

The vibe, the history behind the whole place, the decor. Beds were comfortable. The floor upstairs and the stairs themselves made my kids a little nervous, and myself considering the creaking, not being level, feeling a few sunken "holes". But, considering the age , it was to be expected.

Cons:

No soda machine.

2026-07-04 • via Nuitee
J
Jess • solo_traveller • us
4
2026-06-23 • via Nuitee
S
Sponcey • solo_traveller • us
5
2026-06-20 • via Nuitee
E
Elizabeth • solo_traveller • au
5
2026-06-16 • via Nuitee
A
Alex • couple • us
10
2026-06-15 • via Nuitee
M
Mayonka • couple • us
8
2026-06-11 • via Nuitee
K
Kosla • couple • us
7
2026-06-08 • via Nuitee
W
William • couple • us
7
Cons:

noise was horrible

2026-06-08 • via Nuitee
C
Chris • solo_traveller • us
10
2026-06-06 • via Nuitee
S
Sharyn • solo_traveller • au
8
Great place
Pros:

Close to Amtrak.
Man was very helpful on the morning we arrived, we could leave our bags and gave us ideas where to visit.

Cons:

Noisy traffic.

2026-06-02 • via Nuitee
B
Brown • solo_traveller • us
3
Would never stay here again.
Pros:

The king sized bed was very comfortable, pillows were soft, and the large tub was great.

Cons:

Booking needs to add descriptions of what hotels are like. This hotel doesn't have an elevator so if you have bad knees, good luck getting your bags up two flights of stairs. The food is way overpriced. And the hotel sits in the middle of a party zone til 3 am, which is great if your a 20 something but I'm not.

2026-05-31 • via Nuitee
M
Melissa • extended_group • es
10
2026-05-27 • via Nuitee
J
Justine • solo_traveller • us
10
We are booking trip #3
Pros:

Location, History, Staff friendliness and fabulous linens! The food at Cup Cafe!

Cons:

N/A

2026-05-25 • via Nuitee
A
Allison • solo_traveller • us
10
2026-05-22 • via Nuitee
K
Kyra • couple • us
10
2026-05-21 • via Nuitee
G
Gregory • couple • us
2
Dreadful.
Cons:

The property has an outside bar with a stage. The noise level was so high that the window was vibrating and sleep impossible. This was on a Thursday night and ended at 1:00 AM.

2026-05-20 • via Nuitee