Hotel Congress

Hotels
7.8 (546 reviews)
311 East Congress Street , Tucson , us

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Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from nearby establishments
Basic room amenities

Categories

Cleanliness
6.88
Some reviews mention old and dirty carpets.
Service
8.85
Many reviews highlight helpful and friendly staff.
Location
9.39
The hotel is in a prime location with proximity to attractions.
Room Quality
6.84
Rooms are basic with some complaints about noise and comfort.
Amenities
7.37
Basic amenities are lacking in some rooms as noted.
Value for Money
7.33
Mixed feelings on value considering the noise and additional charges.
Food and Beverage
6.88
Some dishes were reported as overcooked and unsatisfactory.
Overall Experience
8.85
Despite issues, many guests enjoyed their stay and the lively atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:32

Property Description

Historic Charm and Cultural Landmark
Experience the rich history of Tucson at the iconic Historic Hotel Congress, a cultural landmark with vintage radios and original features.

Nightlife and Dining Experience
Enjoy live concerts and events at the on-site nightclub, and indulge in award-winning cuisine at the Cup Café for a truly memorable dining experience.

Convenient Location and Nearby Attractions
With the Tucson Convention Center a short walk away and attractions like Tucson Museum of Art and Reid Park Zoo nearby, explore the best of the city during your stay.

Book now for an unforgettable stay at the Historic Hotel Congress in downtown Tucson.

Important information:

Please note that guests may experience noise from the on-site night club, as well as street noise. Earplugs are available upon request at the front desk. Contact the property for more information.

Guests must be 21 years of age or older to check-in at the property and guests under the age of 21 must be accompanied by a parent or guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 546 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
M
Melissa • extended_group • es
10
2026-05-27 • via Nuitee
J
Justine • solo_traveller • us
10
We are booking trip #3
Pros:

Location, History, Staff friendliness and fabulous linens! The food at Cup Cafe!

Cons:

N/A

2026-05-25 • via Nuitee
A
Allison • solo_traveller • us
10
2026-05-22 • via Nuitee
K
Kyra • couple • us
10
2026-05-21 • via Nuitee
G
Gregory • couple • us
2
Dreadful.
Cons:

The property has an outside bar with a stage. The noise level was so high that the window was vibrating and sleep impossible. This was on a Thursday night and ended at 1:00 AM.

2026-05-20 • via Nuitee
A
arvind • extended_group • us
1
Pros:

The worst hotel I ever stayed
I vacated the hotel as soon as I checked in to the room
The worst ever hotel
Ac not working toilet not working
Would never recommend this to anyone

Cons:

Everything

2026-05-19 • via Nuitee
D
Dana • family_with_children • us
7
loved the hotel
Pros:

location

Cons:

obviously, noise but glad band stopped at 10 pm knowing it would be loud

2026-05-17 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-05-16 • via Nuitee
J
Jennifer • couple • us
9
2026-05-15 • via Nuitee
K
Kristen • solo_traveller • us
5
Pros:

I enjoyed the haunted aspect and the lobby was cute!Beds were surprisingly comfortable.

Cons:

The noise level. It wasnt explicitly stated in the booking.com page. Nothing against the hotel, they were up front when we arrived about it. Kind of ridiculous the hotel can't accommodate parking costs but they were low enough to not be upset. Nightly rate was higher than I anticipated without having any amenities and the noise until 2am. No refrigerator, no microwave.

2026-05-15 • via Nuitee
C
courtney • couple • us
9
2026-05-13 • via Nuitee
M
Maria • couple • us
9
2026-05-10 • via Nuitee
K
Kevin • couple • gb
2
A big mistake to stay here
Pros:

Location in the centre

Cons:

Most everything, room in desperate need of renovation, too small, barely one star standard

2026-05-09 • via Nuitee
R
ROBERT • solo_traveller • us
1
2026-04-26 • via Nuitee
A
Arnold • couple • us
10
It’s a good hotel with good location. My girlfriend like this location so much, but no tv damit
Pros:

Close to any bar downtown

Cons:

Put a tv dammit

2026-04-26 • via Nuitee
J
Jeness • couple • us
10
2026-04-26 • via Nuitee
E
Ellen • couple • us
8
My husband and I had a wonderful stay and would go back in a heartbeat.
Pros:

The front desk staff was so friendly and helpful. The on-site restaurant, Cup Cafe was very convenient, the staff was attentive and efficient and the food was incredible.

Cons:

The shower was small, had very little pressure and couldn't quite decide if it wanted to give you hot or cold water. I've stayed in enough old hotels to know that's pretty part for the course. Also it is a bar Ina college town and Saturday nights can be a bit loud and rowdy. Biput again par for the course.

2026-04-25 • via Nuitee
J
Jessica • solo_traveller • us
10
Came for king parrot stayed for the ghost stories
Pros:

Location near venue we were going to food and drink options nearby and the bar in the hotel was great

2026-04-25 • via Nuitee
P
Patricia • solo_traveller • us
3
The building's historic maintenace was well done. The noise level was unbearable!!!!!
Pros:

restaurant

Cons:

minimal amenities - VERY LOUD FROM WITHIN AND FROM STREET NOISE

2026-04-24 • via Nuitee
G
Gretchen • couple • us
10
2026-04-23 • via Nuitee