Hotel El Haya

Hotels
7.6 (1153 reviews)
Nacional 634 KM 137 , Ontón , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comodidad
Amabilidad del personal
Buena comida
Cons:
Olor a tabaco
Ruidos molestos
Atención lenta

Categories

Cleanliness
7.24
La habitación estaba limpia pero había un olor a tabaco en toda la habitación.
Service
7.71
El personal muy amable.
Location
6.75
La ubicación fue negativa, da a la carretera.
Room Quality
7.7
La habitación es amplia y muy cómoda.
Amenities
7.73
Las instalaciones están muy bien y hay un bar-restaurante.
Value for Money
7.69
Buena relación precio-calidad.
Food and Beverage
8.24
La comida fue excelente.
Overall Experience
7.71
Una buena experiencia en general, aunque hay aspectos a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Charming Countryside Retreat

Set in the picturesque countryside on the border between Cantabria and the Basque Country, Hotel El Haya offers a perfect blend of tranquility and convenience.

Comfortable Accommodation

The hotel features cozy heated rooms with TVs and fully equipped bathrooms, ensuring a comfortable stay for every guest.

Delicious Dining Options

Indulge in a culinary journey at the on-site restaurant, serving a delightful array of traditional local dishes, pintxos, and sandwiches.

Experience the best of both worlds at Hotel El Haya - a serene escape just minutes away from the vibrant city of Castro Urdiales. Book now to enjoy a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1153 reviews
Cleanliness: 7.24
Service: 7.71
Location: 6.75
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 7.71
S
Serkan • family_with_children • tr
5
-
Pros:

-

Cons:

-

2026-05-30 • via Nuitee
R
Rebecca • solo_traveller • de
4
2026-05-29 • via Nuitee
C
Catherine • solo_traveller • de
7
2026-05-29 • via Nuitee
J
Jaime • solo_traveller • es
9
2026-05-28 • via Nuitee
L
Laura Cerrone • couple • it
5
Potrebbe essere meglio.
Pros:

La posizione geografica è comoda, a 15 minuti da Bilbao e a 10 da alcune spiagge. La zona è molto verde.
Il letto è comodo.
La signora che si occupa di rifare le stanze è gentilissima e vedendomi disperata per il caldo, ci ha fornito un ventilatore, (non proposto da chi ci ha "accolto") che ci ha letteralmente salvato da un'altra notte insonne.
Il ristorante serve ottimo cibo a prezzo molto onesto.

Cons:

In sè l'hotel è su una strada che non è trafficatissima ma penso sia un punto di riferimento nella zona per cui dal mattino prestissimo alla sera tardi c'è via vai di gente nel bar/ristorante che funge anche da ingresso dell'Hotel. La nostra camera naturalmente era proprio sopra il bar e visto il caldo eccezionale la prima notte è stata un inferno (le camere non sono condizionate), inoltre non c'è praticamente insonorizzazione tra le stanze per cui senti tutto quello che fanno i vicini per tutta la notte. Il resto del personale, a cominciare dal titolare, inesistente se non scorbutici.

2026-05-28 • via Nuitee
R
Renzi • solo_traveller • it
8
2026-05-27 • via Nuitee
A
Anja • solo_traveller • be
8
Eenvoudig, maar alles wat je nodig hebt voor één of twee nachten...
Pros:

Grote kamer. Badkamer met bad, wat leuk is na een dag stappen. Het hotel heeft een eigen bar/restaurant, wat handig is omdat het een beetje buiten de centra ligt. Vriendelijke jongen aan de receptie. Heel proper!

Cons:

Beetje verouderd, maar heel propere kamer! Beetje gehorig - je hoort andere gasten in de gang aankomen en vertrekken.

2026-05-25 • via Nuitee
K
Karin • couple • nl
6
2026-05-25 • via Nuitee
F
francois • solo_traveller • fr
7
Pros:

Le petit déjeuner au bar de l’hôte

2026-05-24 • via Nuitee
J
jean-marc • extended_group • fr
9
Très bien
Pros:

L accueil sympatique

2026-05-24 • via Nuitee
B
BELEN • solo_traveller • es
10
Hotel accesible de camino a Castro Urdiales
Pros:

Hotel cómodo y práctico de camino a distintas rutas. Habitación grande. Buena comida

Cons:

Todo bien

2026-05-23 • via Nuitee
C
Christine • couple • us
8
Pros:

Close to Camino del Norte

2026-05-23 • via Nuitee
P
PeterS • solo_traveller • nl
8
Meer een motel, toch prima. Eten erg lekker.
Pros:

Grappige locatie. We hebben mrt veel plezier hier een dag gezeten.

Cons:

-

2026-05-22 • via Nuitee
V
Victor • couple • es
2
2026-05-22 • via Nuitee
O
Oscar • solo_traveller • es
7
Pros:

Habitación amplia

Cons:

El baño ,necesita una ducha en vez de bañera

2026-05-21 • via Nuitee
G
Gema • solo_traveller • es
8
Ideal para una parada en el camino
Pros:

La habitación muy cómoda y amplia

Cons:

Es un hotel de carretera, no hay nada alrededor excepto la gasolinera

2026-05-19 • via Nuitee
L
Liberal • solo_traveller • es
9
2026-05-18 • via Nuitee
T
tuc • solo_traveller • fr
8
2026-05-18 • via Nuitee
C
Calik • solo_traveller • pl
10
2026-05-18 • via Nuitee
S
Silvia • family_with_children • es
10
2026-05-17 • via Nuitee