Holiday Inn Riyadh Olaya by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (665 reviews)
Olaya Main Road , Riyadh , sa

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Limited food variety

Categories

Cleanliness
7.43
There were complaints about room odors and cleanliness standards that affected the guests' stay.
Service
8.4
Guests praised the staff for their excellent service and friendliness.
Location
8.94
The location was frequently highlighted as a major advantage, being convenient and central.
Room Quality
7.39
Rooms were spacious, but there were issues with room maintenance and odors.
Amenities
7.92
The hotel had decent amenities, though some were noted as needing improvement.
Value for Money
8.38
Guests felt the hotel provided good value given its location and service.
Food and Beverage
7.93
Food quality was generally good, but some noted limited variety in breakfast offerings.
Overall Experience
8.4
Overall guest experiences were positive, with frequent mentions of great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Prime Location and Tranquil Base: Conveniently located close to the highway and Riyadh's leading businesses and malls, Holiday Inn Olaya offers a tranquil base right in the heart of Riyadh.

Modern Rooms and Suites: All rooms and suites at Holiday Inn Olaya are furnished with a modern décor, featuring a minibar, satellite flat-screen TV, and tea/coffee making facilities with a spacious work desk.

Recreational Facilities and Dining Options: Enjoy free WiFi, an outdoor swimming pool, sun terrace, sauna, fitness center, and spa with a Multi Gym, steam, Jacuzzi. Indulge in international cuisine at Al Dana Restaurant or grab a bite at the Olaya Express Coffee Shop.

Book now for a relaxing stay in the vibrant city of Riyadh at Holiday Inn Olaya.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 665 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.4
A
Amerah couple ph
8
We have a nice stay.
Pros:

We stay here for four nights, and the breakfast varies each day to keep things interesting, not to mention the great location.

Cons:

There is nothing to dislike.

2026-05-30 via Nuitee
V
Vishnu couple in
4
Pros:

Good location

Cons:

Only 1 lift working and need to wait for 10 minutes to use it due to crowd during Eid holdidays.Key card always getting blocked and need to visit reception for re accessing. Fridge inside room not working even after complaining no one came to check the issue. Poor management.

2026-05-30 via Nuitee
A
Ali couple sa
6
2026-05-30 via Nuitee
T
Tayser solo_traveller sa
5
Pros:

تعاون من طاقم الفندق

Cons:

قلة عدد الاسانسير وبطئة

2026-05-30 via Nuitee
A
Amerah couple ph
8
2026-05-30 via Nuitee
S
Sreeram family_with_children sa
9
2026-05-30 via Nuitee
القرني couple sa
1
فندق شكلي فقط الخدمة تحت السئ
Pros:

لا شئ

Cons:

المسبح المطعم الأسعار

2026-05-30 via Nuitee
J
Jay solo_traveller sa
5
Passable
Pros:

Internet's fast

Cons:

Tables, side tables, and even the room counter table were dusty when I walked in. The bathroom is a bit smelly too. On the third day, the cleaning guy was also trying to open the door even if it's obviously locked.

2026-05-30 via Nuitee
D
Dr. Zaid Al Mashrai solo_traveller sa
10
فندق رائع وخدمات رائعه
Pros:

ممتاز كل شي
اولا سلسة فنادق هوليداي أن معروفة وما يحتاج اني امدحهم

لكن من باب الحق يشهد الله الفندق ممتاز بكل ما تعنيه الكلمة
ماشالله موظفين الاستقبال ممتازين ومتعاونين..
بيض الله وجهه موظف الاستقبال ا. طارق ماقصر.. عمل لي ترقية للغرفة بعضوية بوكينج

الغرف نظيفة ماشالله تبارك الله والخدمة ممتازة وسريعه وكل التجهيزات اللي تحتاجها موجودة

طلعت اجازة عيد الاضحى وكان عندهم عرض من تطبيق بوكينج و بدل يومين بعد شفت الغرفة مددت 4 ايام لان صراحة القيمة مقابل المال تفوووووووز يستاهل كل ريال يندفع الله يبارك لهم

المطعم كنت عندهم من قبل برمضان وكذا مره جيتهم انا وضيوف معاي.. واليوم كمان افطار عرفه كان ممتاز والصحون على طول تتعبى .. وطاقم الخدمة متواجدين على طول وتنظيف وشيل صحون .. اشكر اللي قائمين على المطعم خاصه مدير المطعم رانا والموظف اسد والشيف رمضان الله يبارك لهم كلهم متميزين الله يبارك لهم

اكيد زيارة تتكرر

2026-05-30 via Nuitee
F
Fatima family_with_children sa
4
I will not book the hotel again, I don’t recommend the hotel as 4 stars hotel
Pros:

-The location although there was no parking available for customers
-The room was spacious

Cons:

-No room service available, I called room service or reception many times until they answered
-I reserved three rooms for three nights with breakfast but we weren’t able to take our breakfast all the days because of the crowds,the number of customers more than the capacity of the hotel ,the number of waiters serving were two , you have to shoutout to get help
-the worst was during check in, we arrived at 4 pm , the reception desk told us the room will be ready after two hours 👎🏼 I insisted to get the room or give my money back. They told me if you want your money , you can leave and will transfer after we receive from booking (maybe couple of days) ,I called the manager and after long discussion he promised the room will be ready at 5 pm
There were a long queue of customers waiting for their rooms
-shortage of staff :the number of staff serving in the reception desk ,house keeping,restaurants and room service very few
-No isolation in the rooms, very noisy from the highway and corridors

2026-05-30 via Nuitee
فارس couple sa
10
2026-05-30 via Nuitee
A
Amerah couple ph
8
2026-05-30 via Nuitee
A
Ahmad solo_traveller sa
10
2026-05-29 via Nuitee
K
Khaled solo_traveller jo
7
Pros:

جميع الموظفين وعلى رأسهم الاستقبال قمة في التعامل والاحترام

Cons:

نظافة المسبح
المصعد الرئيسي واحد فقط يعمل

2026-05-29 via Nuitee
A
Ahmed family_with_children eg
8
Pros:

الموقع
تعاون الاستاف
المطعم

Cons:

الموقف صغير واضطرت لركن السيارة بعيد عن الفندق

2026-05-29 via Nuitee
M
MAGED couple sa
8
Pros:

الموقع والنظافة والراحة

Cons:

التكييف سيء

2026-05-29 via Nuitee
M
MOHAMMAD couple sa
6
2026-05-29 via Nuitee
A
ahood couple sa
10
2026-05-29 via Nuitee
سعيد solo_traveller sa
8
2026-05-28 via Nuitee
E
Elizabeth couple sa
10
Old but Gold, exceeded my expectations.
Pros:

Location - 10
Although we just got a bit confused because there are two Holiday Inn Hotel buildings on this side of Olaya. .
View from the room - 11!
We wanted a cityview only, but it wasn't available, the room we got had a pool and cityview which was okay for us.
Amenities - 8
We didn't swim on the pool but would love to on our next visit.
Staff - 9
Very accommodating especially Ms. Nawal (and the male reception staff alongside him) at the Reception Area. And the one in charge on the restaurant that dinner time on May 26, 2026 and breakfast (May 27) Very accommodating!
Breakfast - 11!
We love the fresh fruits! You can ask the chefs to cook your eggs to sunny side up. Great and varied choices of bread, cereals, juices, nuts, spreads, fruits, etc. The coffeemaker is a big plus. I love everything.

Cons:

Parking at the basement. A little narrow for big cars.

2026-05-28 via Nuitee