Family hotel The Castle

Hotels
9 (73 reviews)
Vasil Levski 21 , Shumen , BG

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and cozy rooms
Great restaurant

Categories

Cleanliness
9.14
The hotel is described as clean and well-kept, indicating a positive sentiment towards cleanliness.
Service
9.11
Staff is described as very friendly, suggesting high service quality.
Location
9.15
The hotel is in a good location, close to the pedestrian zone and on a quiet street.
Room Quality
9.1
The review mentions the hotel is well-equipped and cozy, reflecting positive room quality.
Amenities
9.13
Amenities include a cozy restaurant with good cuisine, indicating satisfaction.
Value for Money
8.09
While the description doesn't explicitly state value for money, there is an implied quality that might justify a slightly lower rating.
Food and Beverage
9.14
The restaurant is highlighted for its good cuisine, indicating strong food and beverage options.
Overall Experience
9.11
The overall impression is very positive, suggesting a high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:30

Property Description

Luxurious Accommodations
The Family hotel The Castle, nestled on a serene street in Shumen, offers elegantly designed air-conditioned rooms with private bathrooms and minibars. Room service ensures a comfortable stay for all guests.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of Bulgarian specialties and international dishes. The garden terrace provides a charming setting for a memorable dining experience.

Convenient Location
Explore the nearby attractions such as the Monument to 1300 Years of Bulgaria and easily access the central bus station within a short walk. With free parking and internet access, the hotel ensures a hassle-free stay for travelers.

Book your stay at Family hotel The Castle now for a perfect blend of comfort, convenience, and culinary delights.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 73 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
Z
Zhelev • family_with_children • bg
9
2026-09-19 • via Nuitee
A
Apostolos • couple • gr
1
Cons:

I requested no stairs for accessing the room, the owners lied that the room is on the ground floor (it had around 10 stairs for accessing the room). Finally I did not use the room and the owners are finding excuses for not returning my money. I am on a wheelchair but did not request any wheelchair facilities other than no stairs for accessing the room.

2026-09-16 • via Nuitee
I
Inesa • solo_traveller • bg
10
2026-09-15 • via Nuitee
S
Stanislav • solo_traveller • bg
10
2026-09-13 • via Nuitee
B
Borislava • couple • bg
8
2026-09-08 • via Nuitee
E
Ekaterina • solo_traveller • de
9
Pros:

Gemütlich eingerichtetes Zimmer mit Sofa/ Sitzecke; geräumiges Bad; schöner Innenhof mit Restaurant, gutes Essen; Nähe zum Zentrum

2026-08-31 • via Nuitee
Цветелин Василев • solo_traveller • bg
10
2026-08-30 • via Nuitee
G
gülcihan • couple • tr
7
2026-08-20 • via Nuitee
J
Jens • solo_traveller • de
8
Pros:

Sehr hübsche und saubere Innenausstattung mit viel Liebe zum Detail, ein kleiner Geheimtipp. Super nettes Personal.

Cons:

Mehr Parkplätze wären wünschenswert.

2026-08-16 • via Nuitee
Петя • couple • bg
10
2026-08-15 • via Nuitee
T
Tranca Cristina • solo_traveller • ro
10
2026-08-10 • via Nuitee
C
Chrisss84 • solo_traveller • ro
10
2026-07-25 • via Nuitee
M
Milena • family_with_children • bg
10
Pros:

Всичко! Приветлив, усмихнат и отзивчив персонал, уютни стаи, чудесна градина. Благодарим ви, че направихте престоят ни незабравим!

2026-07-08 • via Nuitee
M
Mateusz • solo_traveller • pl
10
2026-07-04 • via Nuitee
Николова • family_with_children • bg
8
2026-06-27 • via Nuitee
T
Tatqna • solo_traveller • bg
10
2026-06-04 • via Nuitee
G
Grzegorz • solo_traveller • bg
8
2026-06-03 • via Nuitee
E
Emilia • solo_traveller • bg
9
Pros:

Excellent location, the staff were very friendly and helpful. The hotel is clean and well maintened.

2026-05-29 • via Nuitee
R
Rositsa • solo_traveller • bg
10
Уютно, спокойно и близо до центъра
Pros:

Персоналът е чудесен! Дамата, която ме посрещна, а после обслужи и в ресторанта, е страхотна! Вкусна и прясна храна. Приятна и удобна стая с просторна баня. Хареса ми, че е чисто, а обзавеждането е много романтично. Има страхотна градина, идеална за кафе, обяд или вечеря. Надявам се следващия път времето да позволява да седна там.

2026-05-09 • via Nuitee
K
Katina Lyutova • solo_traveller • bg
10
Pros:

Отношение,чистота

2026-05-01 • via Nuitee