Hotel Palisade

Hotels
8.3 (1376 reviews)
35 Bettington St, Millers Point , Sydney , au

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Adult only
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Uncomfortable mattresses

Categories

Cleanliness
7.76
Concerns about room cleanliness and standards; room had mould and sticky drawers.
Service
8.23
Staff were friendly and helpful, but experience was marred by absence when needed.
Location
9.27
Excellent location, close to major attractions and great views.
Room Quality
7.72
Rooms described as comfortable but issues with cleanliness and noisy conditions.
Amenities
8.75
Good amenities such as rooftop bar and historical character.
Value for Money
8.21
Guests appreciated the value but noted some areas needing improvement.
Food and Beverage
8.26
Limited food options available, with mostly fast food; rooftop dining experience noted.
Overall Experience
8.23
Overall a positive experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:15

Property Description

Stunning Views
Hotel Palisade offers breathtaking views of both the sea and the city, providing guests with a truly unforgettable experience. Whether you prefer the calming sights of the ocean or the vibrant cityscape, our rooms are designed to cater to your visual desires.

Modern Amenities
Enjoy a range of modern amenities during your stay at Hotel Palisade. From flat-screen TVs to iPod docking stations, we ensure that your entertainment needs are met. Additionally, our free WiFi allows you to stay connected throughout your visit, whether for business or leisure.

Convenient Location
Located just minutes away from key attractions such as the Overseas Passenger Terminal and Circular Quay, Hotel Palisade offers the perfect base for exploring Sydney. With the Kingsford Smith Airport also in close proximity, your journey to and from the hotel is both easy and convenient.

Experience luxury and convenience at Hotel Palisade - book your stay now for an unforgettable Sydney getaway.

Important information:

Please note that there is a 3% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 4% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1376 reviews
Cleanliness: 7.76
Service: 8.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
N
Neale couple gb
10
I would definitely recommend the Palisade for a trip to Sydney. The staff are so friendly and really made us feel welcom
2026-06-05 via Nuitee
A
Anna couple au
8
2026-06-05 via Nuitee
C
Colleen couple au
2
Great location but very low standard of Accommodation
Pros:

Location

Cons:

The check-in was done by the person serving drinks at the bar, we were interrupted constantly, we couldn’t really understand what he was saying. When we got up to our room we realised we needed additional pillows. On going back down into the bar to request some he didn’t know what we really wanted and offered some pillowcases. Instead I would’ve liked to have an iron to iron my dress for the night but he also didn’t have any idea where that might be.
The room was grotty, cold. The bed was so low down you had to nearly get on your knees to get into it. Possibly give this property three stars for the Accommodation.

2026-06-04 via Nuitee
B
BENOIT couple fr
7
2026-06-04 via Nuitee
P
Parkinson couple au
9
Excellent property with great atmosphere, friendly staff, and close proximity to Sydney CBD.
Pros:

Great atmosphere. Friendly staff. Good value for money. Great location close to Sydney CBD.

Cons:

There was not much hot water as part of the facility, so showers were rather cool.

2026-06-04 via Nuitee
J
Jessica solo_traveller au
8
2026-06-03 via Nuitee
P
Pamela couple au
9
Cozy, fun and something different.
Pros:

Such a cute spot and rooms were decorated in a cool way. Definitely not a luxury apartment and Definitely not a seedy pub stay. Cozy, clean and excellent location.

Cons:

Customer service to call through and check in was not the best however needs were met eventually.

2026-06-03 via Nuitee
C
Cathy couple au
8
Absolutely perfect will be back
Pros:

Great location , room with a view of harbour , great staff , & awesome restaurant upstairs with rooftop bar & sensational views

Cons:

Nothing

2026-06-02 via Nuitee
C
Cath couple au
10
For Vivid, a perfect location for the night and for a delightful wander around the area in the morning after.
Pros:

The location was perfect for our stay in the city for Vivid. We were blown away when we found the rooftop bar with it’s absolutely stunning views and Sunday evening music. We spent at least a couple of hours there before venturing out into the vivid experience !
The room was more than adequate for our stay in winter in keeping with the heritage of the building. Staff were very accommodating.

Cons:

We were ignorant of the rooftop bar and as we booked in we were not alerted to it by the hotel staff.

2026-06-01 via Nuitee
T
Tammy couple au
7
Good
2026-05-31 via Nuitee
G
Gaynor couple au
5
Pros:

Location

Cons:

Wasn’t very clean and food was very average

2026-05-30 via Nuitee
J
Jonathan couple au
10
Perfect city get away
Pros:

Location is perfect
Street parking was easy enough
Staff worked hard to help
Room was cute and funky

Cons:

I loved the whole experience

2026-05-28 via Nuitee
D
Diane couple au
4
Pros:

Size of the room was good

Cons:

There were not cleaning products in the room
No plates or crockery
No microwave
Tv in the wrong place should of been in the living room
The place needs cosmetic tidy up

2026-05-27 via Nuitee
R
Roche couple au
10
Awesome, fabulous and memorable
Pros:

We celebrated my 70th birthday here after discovering the hotel when we were exploring the area late last year. We really loved the location which is quite central and our room was bathed in sunlight as was the balcony. We intend coming back for another stay Staff were great. Loved the roof top bar and awesome views.

Cons:

Nothing to complain about

2026-05-27 via Nuitee
N
nicola couple au
10
2026-05-24 via Nuitee
K
Kerrie-Anne couple au
7
Location is great
Pros:

Location

Cons:

Check - in could be improved. We left our bags at the hotel early, unable to check in early, we advised we had a wedding and not sure of our return time. Staff advised we would get a code if we weren’t back by 11pm. When I hadn’t received a code nearing 11pm, I tried calling multiple times unable to get through. So my husband left the wedding, taxied back to make sure we had access to the room.

Suggestion, send the code earlier in instances like this.

2026-05-22 via Nuitee
W
Warren couple au
8
Great highly recommend.
Pros:

Great location easy transit or walking to most locations.

Cons:

It was fine. Old charm .

2026-05-19 via Nuitee
K
Kerry solo_traveller au
7
Wouldn't stay again
Pros:

Good location and quirky.

Cons:

It was very hot - no air-conditioning and the ceiling fan was pretty useless. We managed to prop open the window using a wooden coat-hanger. The bed was not comfortable and I was bitten by something during the night - not sure if it was mosquitoes or something else.

2026-05-18 via Nuitee
A
alison couple au
8
great location, amazing views and a very quaint hotel.
Pros:

Location is fantastic. Room was generous with a great view from the balcony. Rooftop bar very nice.

Cons:

Shower temperature was a bit hit and miss. Was a bit noisy at night - can hear other guests coming and going and even in their rooms.

2026-05-15 via Nuitee
S
Sharon couple au
8
Suitable for my needs.
Pros:

Proximity to our event

Cons:

The creaky floors all night. I know it’s an old place and I get that but it was annoying.

2026-05-12 via Nuitee