InterContinental Sydney by IHG

Hotels
•
InterContinental Hotels & Resorts
8.9 (3741 reviews)
Corner of Phillip and Bridge Streets , Sydney , au

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service failures related to lifts

Categories

Cleanliness
7.79
Issues with cleanliness mentioned (cockroaches in bathroom), lower score.
Service
9.76
Overall service was highlighted positively, especially for breakfast and staff attentiveness.
Location
9.3
Multiple reviews praised the hotel location as excellent and convenient.
Room Quality
8.75
Spacious room mentioned; no negative feedback on quality.
Amenities
8.78
Gym and breakfast were appreciated.
Value for Money
8.74
No specific sentiment found; considered standard quality for this hotel tier.
Food and Beverage
9.29
Breakfast received high praise for variety and quality.
Overall Experience
8.76
General sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious 5-Star Experience
Situated in a historic 19th-Century building, the InterContinental Hotel offers a premium stay near Sydney's iconic landmarks. The rooms boast breathtaking views of the city or harbour, equipped with modern amenities for a comfortable stay.

Prime Location
Conveniently located near Circular Quay and The Rocks, guests have easy access to Sydney's top attractions. The nearby Botanic Gardens and Circular Quay Ferries provide opportunities for exploration and adventure.

Elevated Luxury
Following a $120 million refurbishment in 2022, the InterContinental Sydney promises a new era of luxury. With upgraded guest rooms and public spaces, indulge in sophistication and style during your stay.

Experience unparalleled luxury and convenience at InterContinental Sydney. Book now for an unforgettable stay!

Important information:

InterContinental Sydney is a 5-star luxury hotel refurbished in 2022 and located near Circular Quay.

Please note only registered guests are allowed in the guestrooms and extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges.

There is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Parking can be accessed via 16 Philip Street, Sydney NSW 2000. Please note Rates are subject to change by Enacon parking and parking height restrictions apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 89 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 3741 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
Y
Yardley • solo_traveller • au
10
2026-05-30 • via Nuitee
S
Sheree • couple • au
8
2026-05-30 • via Nuitee
D
dianne • couple • au
9
Pros:

Great location
Staff were extremely helpful which made for an excellent stay

Cons:

Tv set up, was a pain to just watch without a lot of signing in etc

2026-05-29 • via Nuitee
G
Geeta • solo_traveller • gb
9
The hotel has an excellent, convenient location by Sydney Harbour with great transport links and nea
Pros:

The hotel’s location is absolutely ideal, situated right next to the main attraction, Sydney Harbour, and very well connected for transport. It’s also incredibly convenient, with plenty of restaurants and shops just a short walk away close to the harbour area.
I opted to pay extra for a harbour-view room, and it was definitely worth it—the view was fantastic and really enhanced the overall experience.

Cons:

Considering I paid over £1,000 for a room with a scenic view, the bathroom was surprisingly small and felt quite cramped, even for a solo traveller.

2026-05-29 • via Nuitee
J
Jennifer • solo_traveller • au
10
2026-05-28 • via Nuitee
T
Thuy • couple • au
10
Comfort in style
Pros:

The close proximity to circular quay. Staff were very helpful and friendly. If you like historical building mixed with modern, stay at this love accommodation.

Cons:

Nothing

2026-05-28 • via Nuitee
R
Roy • solo_traveller • au
9
Nice hotel near circular quay and opera house
Pros:

Well maintained and well located for opera house and circular quay.
God breakfast with made to order eggs.

Cons:

Bar on ground floor staff were plentiful but useless, standing around and not paying attention to customers.
Some bar seating not comfortable e.g. your legs don’t fit under the tables.
In room seating not comfortable.

2026-05-28 • via Nuitee
R
robert • family_with_children • au
10
Wonderful stay, close to everything we wanted to see.
Pros:

Room location amazing

Cons:

Nothing

2026-05-28 • via Nuitee
Y
YELENA • couple • kz
10
Отель стоит своих денег!
Pros:

Понравилось абсолютно все! Проживание было очень комфортным. Действительность превзошла ожидание!

2026-05-28 • via Nuitee
M
Martin • couple • au
9
A very enjoyable experience
2026-05-28 • via Nuitee
M
Michele • couple • au
10
Pros:

We loved our stay here; obviously the location is fabulous but every aspect of our stay felt well considered and exceptionally well executed.

2026-05-27 • via Nuitee
T
Tiffany • solo_traveller • au
8
Top hotel. We enjoyed our stay.
Pros:

Convenient location. Staff were excellent.

Cons:

Nothing

2026-05-26 • via Nuitee
E
eric • couple • fr
10
2026-05-26 • via Nuitee
M
Makayla • couple • au
10
Pros:

Location was excellent - walking distance to everything.
The room was great - very comfortable - loved the electric block out blinds for a great sleep in,
11am check out was great and the breakfast was really good.

2026-05-26 • via Nuitee
S
Steven • couple • gb
10
The hotel to make your stay in Sydney Memorable.
Pros:

The position was fantastic, so close to circular quay for view to the bridge snd opera house, ferry’s, places to eat and things to do. The views from the roof bar were stunning.

Cons:

The room was perfect and the service top quality especially at breakfast and O’d like to h my mention Kathy in particular who always started your day with a smile.

2026-05-26 • via Nuitee
C
Cindy • couple • ec
10
Maravillosa hermoso el hotel😍😍😍
Pros:

Todo hermoso elegante

2026-05-26 • via Nuitee
M
Mikilin527 • solo_traveller • au
7
Never stay again
Pros:

Good view and in-room dining was delicious

Cons:

Reception lady ignored my question, not good customer service

2026-05-25 • via Nuitee
C
Christopher • couple • au
8
2026-05-25 • via Nuitee
S
Sunday • couple • us
10
Pros:

everything was great

Cons:

nothing everything great

2026-05-25 • via Nuitee
T
Tracey • couple • au
10
Highly recommend this hotel
Pros:

Property was lovely and historic but modern

Cons:

Nothing

2026-05-25 • via Nuitee