InterContinental Sydney by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (3756 reviews)
Corner of Phillip and Bridge Streets , Sydney , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service failures related to lifts

Categories

Cleanliness
7.79
Issues with cleanliness mentioned (cockroaches in bathroom), lower score.
Service
9.76
Overall service was highlighted positively, especially for breakfast and staff attentiveness.
Location
9.3
Multiple reviews praised the hotel location as excellent and convenient.
Room Quality
8.75
Spacious room mentioned; no negative feedback on quality.
Amenities
8.78
Gym and breakfast were appreciated.
Value for Money
8.74
No specific sentiment found; considered standard quality for this hotel tier.
Food and Beverage
9.29
Breakfast received high praise for variety and quality.
Overall Experience
8.76
General sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious 5-Star Experience
Situated in a historic 19th-Century building, the InterContinental Hotel offers a premium stay near Sydney's iconic landmarks. The rooms boast breathtaking views of the city or harbour, equipped with modern amenities for a comfortable stay.

Prime Location
Conveniently located near Circular Quay and The Rocks, guests have easy access to Sydney's top attractions. The nearby Botanic Gardens and Circular Quay Ferries provide opportunities for exploration and adventure.

Elevated Luxury
Following a $120 million refurbishment in 2022, the InterContinental Sydney promises a new era of luxury. With upgraded guest rooms and public spaces, indulge in sophistication and style during your stay.

Experience unparalleled luxury and convenience at InterContinental Sydney. Book now for an unforgettable stay!

Important information:

InterContinental Sydney is a 5-star luxury hotel refurbished in 2022 and located near Circular Quay.

Please note only registered guests are allowed in the guestrooms and extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges.

There is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Parking can be accessed via 16 Philip Street, Sydney NSW 2000. Please note Rates are subject to change by Enacon parking and parking height restrictions apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 89 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 3756 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
D
Daniel Kheng Fong family_with_children sg
6
Overall doesnt feel like a 5 stars hotel. If this so what interconsyatndard it, then we are better off at Marriott’s or
Pros:

Location, neat to the ferry, Light rail and train. Walking distance to the harbour. Grocery available across the road.

Cons:

Bed is soft. Housekeeping not clean. Breakfast choice was only average. Drinking water only provided after asks.

2026-06-20 via Nuitee
K
Kelly solo_traveller us
8
2026-06-20 via Nuitee
extended_group au
9
It was good
Cons:

The pillows were uncomfortable

2026-06-19 via Nuitee
L
Louise family_with_children au
8
Pros:

The breakfast and coffee were very good. Staff very helpful and happy. We loved being so close to everything in the city.

2026-06-18 via Nuitee
A
Angela solo_traveller au
9
Elegant centrally located comfortable hotel
Pros:

The central location and the great harbour views… We’re already planning another visit for later in the year

Cons:

Being super critical- a few more bars and restaurants would be great.
The noisy bar on the upper level

2026-06-18 via Nuitee
N
Nicole solo_traveller au
9
2026-06-17 via Nuitee
S
Susana couple es
10
2026-06-17 via Nuitee
C
Christina family_with_children au
10
2026-06-17 via Nuitee
E
Eric wei li solo_traveller au
10
2026-06-16 via Nuitee
D
Deborah couple au
10
Excellent
Pros:

Just a fantastic hotel, the staff were amazing, the location perfect, extremely happy

2026-06-15 via Nuitee
R
Riccardo couple au
10
Wonderful hotel and beautiful view of Harbour Bridge
Pros:

Location
Cleanliness
Smell in lobby
Conserige helpful

Cons:

Nothing

2026-06-15 via Nuitee
R
Roy solo_traveller ae
10
Satisfied
Pros:

Good view and prime location

Cons:

Location and facilities

2026-06-15 via Nuitee
H
Harrison solo_traveller au
9
2026-06-15 via Nuitee
L
Leisha extended_group au
9
Smooth and uncomplicated weekend getaway that provided relaxation and refreshment
Pros:

Location, water station refill, speed of room service, willingness of staff

Cons:

No bath in room, but should have chosen another room
Couldn’t access the roof bar area for even a little look……perhaps a viewing area? but that could detract from the ambience i guess for the sunset guest.

2026-06-14 via Nuitee
F
Fern85 family_with_children au
9
2026-06-14 via Nuitee
H
Hussein couple au
10
Amazing
Pros:

Everything

2026-06-14 via Nuitee
D
dela zerna couple au
9
2026-06-14 via Nuitee
H
HUMAID couple ae
10
2026-06-14 via Nuitee
N
Nicolas extended_group cl
10
2026-06-14 via Nuitee
F
Fern85 solo_traveller au
9
2026-06-14 via Nuitee