The Z Hotel Tottenham Court Road

Hotels
Z Hotels
9 (9876 reviews)
52 Poland Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Issues with cleanliness

Categories

Cleanliness
8.71
Several reviews mention the cleanliness positively, but also note issues such as rooms not appearing very clean.
Service
9.68
Consistently praised for friendly and helpful staff.
Location
9.72
Location is frequently highlighted as a major advantage of the hotel.
Room Quality
8.17
Rooms are widely reported as small, with limited amenities.
Amenities
8.7
Limited comments on amenities, but the ones mentioned are generally acceptable.
Value for Money
8.66
Some reviews suggest the value may not be worth the cost due to room size.
Food and Beverage
8.71
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.68
Most guests report a positive overall experience despite the room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:16

Property Description

Prime Location in London
Situated just 200 metres from Carnaby Street, The Z Hotel Tottenham Court Road offers a central location for exploring the vibrant city of London.

Modern Amenities
Experience comfort and convenience with air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also provides a continental breakfast and 24-hour concierge services.

Near Top Attractions
With popular landmarks like Piccadilly Circus and Prince Edward Theatre within walking distance, you can easily immerse yourself in the bustling atmosphere of London.

Ready to experience the best of London? Book your stay at The Z Hotel Tottenham Court Road now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in.

The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Breakfast is not included in the rate and can be added separately for an additional rate.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 9876 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
M
Marcel solo_traveller nz
7
Pros:

Very good location close to public transport

Cons:

Rooms very small, bathroom very mouldy

2026-06-21 via Nuitee
M
Marcel solo_traveller nz
7
2026-06-21 via Nuitee
V
Victoria solo_traveller gb
10
10/10
Pros:

Location so good. Rooms clean and everything you need. The cafe after a big night out in soho was also a happy and brilliant surprise.

2026-06-20 via Nuitee
L
Lauren couple gb
6
2026-06-19 via Nuitee
M
Maria couple es
9
Pros:

Localización

2026-06-19 via Nuitee
E
Edvard solo_traveller au
7
2026-06-19 via Nuitee
J
Jones solo_traveller de
5
Diabolical, overpriced room in the middle of everything.
Pros:

The location was decent.

Cons:

Everything else. Tiny rooms (the photos don’t do it justice). Rock hard bed. No fresh air. A toilet that is essentially in the room itself. I felt I was staying in a toilet.

2026-06-18 via Nuitee
R
Ronit solo_traveller at
7
Be aware of room size. Very small
Pros:

The location is great. Good WiFi

Cons:

Room are very very small. No fresh air. Not 100% clean

2026-06-18 via Nuitee
R
Rebecca family_with_children gb
9
Comfort room for a short stay
Pros:

Location was brilliant and room had everything we needed

Cons:

Slightly snug room. Bathroom was just clear glass with a big gap in sliding door

2026-06-17 via Nuitee
J
Jodie couple gb
6
Basic digs in a good location.
Pros:

Location is great

Cons:

My room seemed a little run down

2026-06-17 via Nuitee
A
Anna Caecilia couple de
5
2026-06-16 via Nuitee
K
Kevin solo_traveller gb
5
2026-06-16 via Nuitee
P
PHILIPPE couple fr
8
2026-06-16 via Nuitee
G
Géraldine extended_group ch
7
Pros:

Emplacement top au coeur de Soho. Chambre très exiguë.

2026-06-16 via Nuitee
D
Declan solo_traveller au
8
Pros:

Great location, great staff and the cafe was very convenient

2026-06-15 via Nuitee
D
Dea couple gb
8
Great location
Pros:

The room was comfortable

Cons:

The window doesn't open

2026-06-14 via Nuitee
A
Amparo family_with_children es
6
Céntrico y práctico
Pros:

La ubicación es perfecta. Esta en el centro y se puede ir andando a muchísimos sitios y hay paradas de metro cerca. Por la noche hay mucha actividad y es una zona super animada.
La hanitacion tenia lo indispensable para una escapada. Las instalaciones son bastante modernas aunque no estan muy bien conservadas. Nosotros teníamos vistas a un patio interior, no eran grandes vistas pero entraba mucha luz natural y la ventana era enorme.
La cama de 1,50m un buen tamaño para un adulto y un niño. Y teníamos para poder hacernos tes, cafés e infusiones en la misma habitación, con muxha variedad y leche.
Para una escapada es buen sitio. A tener en cuenta que al reservar te avisan que no entran a limpiar hasta pasada la segunda noche.

Cons:

Al entrar en la habitación había olor a humedad, puede deberse a que la habitación tenia un tamaño muy reducido con el baño y la ducha integrado y al ducharte se quedaba toda esa humedad dentro porque las ventanas estaban condenadas. Esta situacion repetida diariamente hace que el olor se mantenga permanentemente.
El tamaño para una escapada esta bien. Pero para mas de 3 o 4 dias seria incómodo. No dispone de armario por lo que la ropa se quedó en las mochilas. La cama encajada por tres de sus 4 lados, subimos por la zona de los pies. Entre la cama y la mesa desde estaba la bandeja de tes y cafes habia medio metro.

2026-06-13 via Nuitee
Z
Zaher solo_traveller ae
8
2026-06-13 via Nuitee
S
Skene solo_traveller gb
8
Would stay again
Pros:

The staff are all friendly. The room.was.nice,.clean and modern. Also very close to carnaby street but no noise in the room.

Cons:

The lift does take a few minutes. The bed was a little hard for my preferences.

2026-06-12 via Nuitee
A
Adam solo_traveller gb
8
2026-06-12 via Nuitee