The Z Hotel Tottenham Court Road

Hotels
•
Z Hotels
9 (10111 reviews)
52 Poland Street , London , GB
+44 20 3837 6306

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Issues with cleanliness

Categories

Cleanliness
8.71
Several reviews mention the cleanliness positively, but also note issues such as rooms not appearing very clean.
Service
9.68
Consistently praised for friendly and helpful staff.
Location
9.72
Location is frequently highlighted as a major advantage of the hotel.
Room Quality
8.17
Rooms are widely reported as small, with limited amenities.
Amenities
8.7
Limited comments on amenities, but the ones mentioned are generally acceptable.
Value for Money
8.66
Some reviews suggest the value may not be worth the cost due to room size.
Food and Beverage
8.71
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.68
Most guests report a positive overall experience despite the room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:16

Property Description

Prime Location in London
Situated just 200 metres from Carnaby Street, The Z Hotel Tottenham Court Road offers a central location for exploring the vibrant city of London.

Modern Amenities
Experience comfort and convenience with air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also provides a continental breakfast and 24-hour concierge services.

Near Top Attractions
With popular landmarks like Piccadilly Circus and Prince Edward Theatre within walking distance, you can easily immerse yourself in the bustling atmosphere of London.

Ready to experience the best of London? Book your stay at The Z Hotel Tottenham Court Road now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in.

The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Breakfast is not included in the rate and can be added separately for an additional rate.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 10111 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
G
Giuseppe • solo_traveller • it
5
Pros:

Posizione

Cons:

Stanza piccolissima, non si puo aprire la finestra e non funziona l’aria condizionata

2026-09-19 • via Nuitee
C
Constance • solo_traveller • de
8
Städtetrip… traumhaftes London
Pros:

Also Reinigung war tiptop

Größe war winzig - für eine Person ok, für zwei Personen mit Gepäck wäre es grenzwertig geworden, weil es keine Ablageflächen im Zimmer gab. Man konnte Koffer nur unter Bett schieben, aber nur an einer Stelle. Da passte nur ein Koffer rein.

Lage Hammer - Mitten im Leben drin (Westend und Shopping super zu erreichen, Chinatown direkt um die Ecke, super viele Restaurants überall)

Service top

Ausstattung (Fernseher, Fön, Klimaanlage, automatische Rollräden, dimmbares Licht)

Cons:

Keine Ablageflächen und Aussicht auf Parkhauseinfahrt nicht so toll

2026-09-19 • via Nuitee
A
Andrew • solo_traveller • gb
9
Pros:

Central for many sights and locations

Cons:

Shower was a bit temperamental to regulate temperature

2026-09-19 • via Nuitee
G
Graeme • couple • gb
8
Central location in the heart of everything
Pros:

Central location

2026-09-18 • via Nuitee
S
Sofie • solo_traveller • no
10
2026-09-18 • via Nuitee
S
Susan • couple • gb
1
Too small and over priced.
Pros:

Location

Cons:

So impersonal and the room was far too small for two people.

2026-09-17 • via Nuitee
N
Nicola Tamburrino • solo_traveller • it
6
Pros:

Staff
Room was clean enough
Quiet room

Cons:

Room size (so small)
absence of amenities in the room
no minibar
only one lift (busy all the time, took the stairs to 5th floor often)
Did not clean the room or changed towels

2026-09-16 • via Nuitee
J
Johannes • solo_traveller • nl
8
2026-09-16 • via Nuitee
C
Céline • couple • nl
8
Klein maar fijn op goede locatie in Soho
Pros:

Vriendelijk personeel, veel tv zenders, eigen bar, locatie en was schoon

Cons:

Kamer Zat aan een binnenplaats waardoor op zaterdagnacht veel stap en schreeuw geluid te horen was. Hele kleine kamer en badkamer van glas.

2026-09-16 • via Nuitee
J
Johannes • solo_traveller • nl
8
2026-09-16 • via Nuitee
D
Dominic • solo_traveller • ch
3
Lage top, Sauberkeit in Ordnung, Comfort schlecht
Pros:

Sehr zentrale Lage

Cons:

Die Zimmer sind extrem klein und sehen auf den Bildern grösser aus. Die Klimaanlage ist direkt auf das Bett gerichtet und es gibt keine Fenster zum Öffnen. Im Zimmer war extrem schlechte Luft und ich musste die Zimmertür leicht offen lassen, damit man genug Sauerstoff hatte.

2026-09-16 • via Nuitee
C
Christine • family_with_children • be
9
très bien
Pros:

L'emplacement.

Cons:

La chambre n'a pas été faite le deuxième jour.

2026-09-15 • via Nuitee
A
Alice • solo_traveller • gb
10
Pros:

All of it

Cons:

Nothing

2026-09-15 • via Nuitee
N
NAWAF • solo_traveller • sa
10
2026-09-15 • via Nuitee
A
Aimee • solo_traveller • ie
10
Good value for money
Pros:

Excellent location

Cons:

Windows didn’t open

2026-09-15 • via Nuitee
A
Adrienne • solo_traveller • us
9
Good value in the ultimate location
Pros:

Amazing location in beautiful Soho minutes from Oxford/Piccadilly yet off a quiet little street so it was easy to sleep. Bed and pillows were very comfortable. Modern and spacious bathroom.

Cons:

Even the queen room was tiny, but I expected that. The one thing that was strange was the flooring was soft in a spot in the room, as if the planks were rotted?

2026-09-14 • via Nuitee
P
Peter • couple • gb
9
2026-09-14 • via Nuitee
L
Ludovic • couple • fr
8
Pros:

Emplacement parfait, boutique restaurant parfait

Cons:

Manque Rangement pour vêtement ou bagage. Pas de Sèche serviette donc toujours humide.

2026-09-14 • via Nuitee
D
David • couple • gb
3
Would have been 5-stars if not for the smell
Pros:

Overall very clean, modern and comfortable with friendly staff.

Cons:

Unfortunately, our room (103) had an awful smell of drains which filled the whole room for the entire stay. We brought this to the attention of the staff, so hopefully will be rectified for future guests, though as it stands, I wouldn’t recommend staying, at least not in that room

2026-09-14 • via Nuitee
T
Thomas • solo_traveller • gb
10
Nice, comfy stay
Pros:

Good location, 7 minute walk to tube station and 5 minute walk to the palladium. Staff where friendly and rooms were nice and clean

Cons:

Nothing

2026-09-14 • via Nuitee