Hotel Rex

Hotels
7.2 (301 reviews)
Calle Mariano Matamoros 101 No. 101 , Toluca , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality limitations

Categories

Cleanliness
6.2
Several reviews mentioned cleanliness issues, such as towels with holes, stains on sheets, and unpleasant odors.
Service
8.2
The staff was described as friendly and accommodating, providing good reception service.
Location
9.2
The hotel's location is consistently praised for its proximity to central attractions.
Room Quality
5.7
Multiple complaints were made regarding room conditions, such as noise and insufficient facilities.
Amenities
6.7
Some amenities are noted to be lacking, such as no elevator and insufficient outlets in rooms.
Value for Money
7.7
Value is perceived as adequate given the affordable pricing despite various drawbacks.
Food and Beverage
6.2
No food services were specifically mentioned in the reviews, limiting positive feedback.
Overall Experience
7.7
Overall experience was mixed due to location advantages overshadowing several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:18

Property Description

Convenient Location
Hotel Rex is strategically located in the heart of Toluca City-Centre, making it a perfect base for exploring nearby attractions such as Calixtlahuaca Archeological Site and Toluca Volcano.

Comfortable Accommodation
Each room at Hotel Rex is thoughtfully equipped with essential amenities including a desk, flat-screen TV, and a private bathroom. With cozy bed linens and fluffy towels provided, guests are ensured a comfortable stay.

Modern Facilities
Guests can enjoy the convenience of a 24-hour front desk and stay connected with complimentary WiFi throughout the property. Whether you're in town for business or leisure, Hotel Rex offers a convenient and comfortable stay for all travelers.

Ready to experience comfort and convenience in Toluca? Book your stay at Hotel Rex now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 301 reviews
Cleanliness: 6.2
Service: 8.2
Location: 9.2
Room Quality: 5.7
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 6.2
Overall Experience: 7.7
H
Héloïse • couple • fr
6
Recommandable pour courte durée et pour être dans le centre.
Pros:

Localisation très centrale, et le lit est grand.

Cons:

La propreté n’est pas au top, il n’y a aucune prise dans la chambre sauf une dans la salle de bain.

2026-10-22 • via Nuitee
J
Jesus Manuel • couple • mx
5
Pros:

buena atención del personal

Cons:

El estacionamiento no es en el lugar del hotel hay que caminar dos cuadras para dejar el vehiculo

2026-10-20 • via Nuitee
R
Ricardo • couple • mx
9
2026-10-19 • via Nuitee
J
Jose gerardo • extended_group • mx
5
2026-10-19 • via Nuitee
M
MrSr • extended_group • mx
8
2026-10-19 • via Nuitee
J
Juan • solo_traveller • us
8
2026-10-17 • via Nuitee
D
De la O • couple • mx
7
Pros:

WiFi, limpieza, confort

Cons:

Que no hubo agua caliente en la noche

2026-10-16 • via Nuitee
V
Vazquez • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Todo ok

2026-10-16 • via Nuitee
Y
Yuliana • solo_traveller • mx
8
Pros:

La ubicación es excelente y el personal es muy amable

Cons:

Para ser una habitación doble le falto un buro entre las camas para poder colocar algunos objetos de uso personal como para pasar unas 2 noches no está mal

2026-10-12 • via Nuitee
M
Mario • couple • mx
8
Un lugar centrico
Pros:

El servicio al recibirte, el cuarto muy limpio y la estancia.

Cons:

No hay estacionamiento, se debe caminar desde otra estancia y no te puedes quedar estacionado para bajar maletas.
Algo se prendía y apagaba un motor, se azotando mucho las puertas toda la noche.

2026-10-12 • via Nuitee
M
Mendoza • solo_traveller • mx
5
Pros:

Es un hotel viejo, se recomienda solo si vas de paso y solo a dormir.

Cons:

En particular es viejo y la limpieza es dudosa, no nos bañamos dado que como el hotel se ve muy viejo no sabemos en que condiciones este el agua.

2026-10-08 • via Nuitee
C
Channel • couple • mx
10
excelente
Pros:

excelente ubicacion y atencion

2026-10-08 • via Nuitee
C
Chimal • solo_traveller • mx
8
Pros:

La ubicación muy bien, atento el personal, seguro y confiable

Cons:

No tiene elevador, muy estrechas las escaleras, reducido el espacio en general, el estacionamiento es en otro hotel, solo un enchufe para conectar

2026-10-07 • via Nuitee
D
Diana • family_with_children • mx
9
2026-10-07 • via Nuitee
O
Olimpia • solo_traveller • mx
8
Umh
Pros:

La ubicación

Cons:

La tarifa subió de la reservación a la llegada por una comisión que no estaba estipulada en la reservación.
Los señores que atienden en la tardé son poco cordiales

2026-09-19 • via Nuitee
L
Laura • solo_traveller • mx
1
Pros:

Nada

Cons:

Esta en mal estado todo, no hay limpieza, es muy pequeño y costoso

2026-09-16 • via Nuitee
J
J ALEJANDRO • solo_traveller • mx
6
Pros:

Ubicación

Cons:

No tiene estacionamiento
Cobijas de la cama sucias
Toallas de baño en malas condiciones
En general el hotel es antiguo

2026-09-14 • via Nuitee
P
Pérez Reséndiz • solo_traveller • mx
10
Pros:

Su ubicación del centro

Cons:

Tal vez sus sábanas pero son funcionales y se entiende por su uso

2026-09-13 • via Nuitee
R
Rubén Isaías • solo_traveller • mx
7
2026-09-12 • via Nuitee
L
Leyva hernandez • couple • mx
10
2026-09-11 • via Nuitee