HOTEL CRISARI

Hotels
5.4 (1432 reviews)
Via Firenze 61 piano 2 , Naples , it

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Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Accessible train station shuttle
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Review Highlights

Pros:
Convenient location
Condition of the bathroom
Cons:
Poor cleanliness
Unresponsive service
Inadequate room quality
Lack of heating

Categories

Cleanliness
2.98
Numerous complaints regarding dirty bedding, unclean rooms, and overall poor hygiene.
Service
7.95
Mixed experiences with service, with a significant issue regarding lack of assistance during check-in.
Location
9.49
Conveniently located next to Centrale.
Room Quality
3.94
Rooms were small and lacked heating, leading to discomfort.
Amenities
3.47
Limited amenities, with heating issues and insufficient bedding reported.
Value for Money
4.93
Overall experience does not justify the price given the quality issues.
Food and Beverage
5.98
No food or beverage services mentioned in reviews.
Overall Experience
4.45
Many negative experiences overshadowed the positives, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:39

Property Description

Prime Location in Naples
HOTEL CRISARI is conveniently situated near major attractions such as Naples Central Train Station and the National Archeological Museum, making it an ideal choice for travelers wanting to explore the city.

Multilingual Staff and Excellent Service
With fluency in German, English, Spanish, and French, our dedicated staff are available 24/7 at the reception to ensure all guests have a comfortable and enjoyable stay.

Convenient Amenities and Services
Offering private parking (extra charge) and a paid airport shuttle service, HOTEL CRISARI goes above and beyond to provide convenience and ease for guests during their visit to Naples.

Ready to experience the best of Naples? Book your stay at HOTEL CRISARI now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.4
Based on 1432 reviews
Cleanliness: 2.98
Service: 7.95
Location: 9.49
Room Quality: 3.94
Amenities: 3.47
Value for Money: 4.93
Food and Beverage: 5.98
Overall Experience: 4.45
S
Serena • solo_traveller • it
4
2026-05-29 • via Nuitee
M
martinodamico • solo_traveller • it
1
2026-05-29 • via Nuitee
B
bosisio • solo_traveller • it
7
Pros:

Appartamento e bagno con molti problemi x doccia .prese di elettricità precarie luce stanza ad intermittenza

Cons:

Problemi x prezzo nel norma.non si poteva pretendere di più

2026-05-29 • via Nuitee
S
Scanu • solo_traveller • it
10
2026-05-29 • via Nuitee
G
Gemma • couple • it
3
2026-05-29 • via Nuitee
P
Pasquale • solo_traveller • it
7
Cons:

Stanza piccola.. un pochino sporca.

2026-05-29 • via Nuitee
N
Nicola • solo_traveller • it
6
Pros:

Vicino alla stazione quindi molto comodo se si arriva la sera tardi o si deve partire la mattina presto

Cons:

Struttura vecchia e un po' disprdinata per essere un 3 stelle

2026-05-27 • via Nuitee
V
Vittoria • couple • it
4
2026-05-27 • via Nuitee
E
Ernesto • extended_group • it
1
2026-05-26 • via Nuitee
V
Vajda • couple • hu
2
Pros:

Mekk-Elek is jobban csinálta volna a felújítást!
Nem ismerik a wc ülőkét - nincs
a zuhanyzóba hajmosás nélkül képtelenség beállni
stb, stb

2026-05-26 • via Nuitee
M
Massimo • family_with_children • it
1
Pros:

nulla

Cons:

tutto sporco e tutto rotto

2026-05-26 • via Nuitee
M
Marra • couple • it
1
2026-05-25 • via Nuitee
C
Cez • solo_traveller • au
6
Pros:

The room was clean

Cons:

The location and it didnt have an elevator.

2026-05-24 • via Nuitee
P
Pavol • extended_group • sk
5
2026-05-24 • via Nuitee
A
Anamaria Vega Ospina • solo_traveller • co
2
Pros:

Es a 5 minutos de la estación del tren

Cons:

El lavamanos no funcionaba bien se regaba el agua era economico si pero lo tienen en malas condiciones

2026-05-23 • via Nuitee
K
Khadim • solo_traveller • gb
1
Così così
Pros:

Nient

Cons:

Non avevo niente Internet tutto il tempo che ero li troppo rumore la mattina quando ariva la pulizia il bagno non avevo niente di savone per i mani niente

2026-05-23 • via Nuitee
B
Barbara • solo_traveller • it
1
Pessima esperienza
Pros:

Un incubo tutto. Senza parole.

Cons:

Camera come una cella, letto sporco, puzza in camera, mancanza di acqua calda, box doccia rotto non si chiudevano le ante. Tavoletta del water rotta, vista camera terrificante, sembrava la discarica, aria condizionata e tivù non funzionanti.

2026-05-23 • via Nuitee
L
Luiz • couple • br
5
Cons:

Chegamos na hospedagem as 11:40,nos informaram que o check in era a partir das 12hs,correto, mas tivemos que esperar ate as 12:30 o funcionario aparecer, e nos encaminhou a outro predio, umas 4 ruas acima da informada no anuncio. O chuveiro nao esquentava,entao ele nos mudou de predio,retornando conosco para o endereco do anuncio. Isso de nos colocar em outro hotel,diferente do anunciado nos incomodou.
Tambem nao entendi porque tive que pagar mais 11Euros.

2026-05-21 • via Nuitee
M
Monika • couple • pl
1
Pros:

Tragedia ,nie polecam ,

Cons:

Wszystko , okolica jakaś podejrzana , klatka schodowa tragedia, łazienka tragedia nikomu nie polecam

2026-05-21 • via Nuitee
A
Angela • solo_traveller • it
1
2026-05-21 • via Nuitee