Albergo Viola

Hotels
7.3 (69 reviews)
Via Palermo 23 , Naples , it

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Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Hot tub/Jacuzzi
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Welcoming staff
Good location near train station
Cons:
Poor cleanliness
Maintenance issues in rooms
Safety concerns at night

Categories

Cleanliness
5.85
Multiple reviews mentioned poor cleanliness standards.
Service
8.81
The staff is described as welcoming and attentive.
Location
8.85
The hotel is conveniently located near the train station.
Room Quality
7.31
Rooms are modern but poorly maintained.
Amenities
7.34
Basic amenities provided, but some issues noted.
Value for Money
6.3
Higher prices compared to the quality and safety of the area.
Food and Beverage
6.35
Breakfast not included and deemed too expensive.
Overall Experience
7.62
A mediocre overall experience with significant pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:35

Property Description

Prime Location in Naples
Located just 400 meters from Naples Central Train Station, Albergo Viola offers a convenient stay in the heart of the city. Explore nearby attractions like Naples National Archeological Museum and Catacombs of Saint Gaudioso within a short distance.

Comfortable Accommodation
Relax in air-conditioned rooms with a balcony, providing a cozy retreat after a day of sightseeing. Enjoy the convenience of room service and a 24-hour front desk for all your needs during your stay.

Close to Key Landmarks
With Chiesa dei Santi Filippo e Giacomo, San Gregorio Armeno, and MUSA in proximity, immerse yourself in the rich culture and history of Naples. Book your stay at Albergo Viola for a memorable experience in this vibrant city.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 69 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 7.31
Amenities: 7.34
Value for Money: 6.3
Food and Beverage: 6.35
Overall Experience: 7.62
D
Dimitra • couple • gr
10
Pros:

Very polite and helpful staff, always willing to assist with every request we had. We were very satisfied with our stay in the Violetta room, a new section of the same hotel, featuring brand-new, comfortable, and clean rooms.

The location is very convenient, close to main roads, shops, supermarkets, and within walking distance of the central train station, the metro, and the Alibus buses to and from the airport. An excellent choice for an easy and comfortable stay.

Many thanks to the kind gentlemen at the reception for their warm hospitality! Arrivederci!

2026-05-28 • via Nuitee
D
Davide • couple • it
7
Cons:

Materasso

2026-05-28 • via Nuitee
A
Antonina • solo_traveller • md
7
Нормальное жилье для ночёвок.
Pros:

Очень удобное месторасположения - в 5 минутах ходьбы от центрального железнодорожного вокзала, куда прибывает автобус из аэропорта. Район, хоть и непрезентабельный, но вполне безопасный.
Доброжелательный персонал.
Круглосуточная стойка регистрации, что важно, если приезжаешь поздно.

Cons:

Здание явно требует ремонта, особенно ванная.
Хотелось бы, чтобы в номере был чайник и чашки.

2026-05-23 • via Nuitee
M
Mike • solo_traveller • fr
7
2026-05-21 • via Nuitee
S
Szlendak • solo_traveller • it
8
2026-05-18 • via Nuitee
A
Andreу • extended_group • bg
10
2026-05-18 • via Nuitee
E
E. • solo_traveller • it
4
2026-05-17 • via Nuitee
M
Mariella • solo_traveller • it
7
Pros:

Il mio soggiorno non prevedeva la colazione.

Cons:

Non c'era il mini frigo in camera, ma è stato messo a disposizione un frigorifero per tutti gli ospiti all' ingresso

2026-05-16 • via Nuitee
B
Beatriz Amelia • solo_traveller • ar
8
Cumplidor
Pros:

La habitación es cómoda, está cerca de la estación lo que permite movilizarse fácilmente

Cons:

Se escuchaba mucho ruido de las habitaciones contiguas.

2026-05-15 • via Nuitee
P
paolo • solo_traveller • it
7
2026-05-12 • via Nuitee
F
Frédéric • family_with_children • fr
8
Pros:

Super accueil de Luigi à 23h après un long voyage!!

Cons:

Le quartier...

2026-05-10 • via Nuitee
S
Stefano Ric • solo_traveller • it
10
Pros:

Ottima posizione, molto gentili, camere appena ristrutturate

Cons:

Doccia poco funzionante

2026-05-10 • via Nuitee
N
Nataliya • couple • it
8
Pros:

Tutto ok

Cons:

Tassa soggiorno troppo alta 5 E a persona..Non bene

2026-05-08 • via Nuitee
F
Fourwards • solo_traveller • gb
9
Perfect
Pros:

I need a place to stay alone for one night in Naples. This was perfect. Safe, clean, quiet, cheap, easily found and location great. Luigi at reception was very kind and helpful. Great pizza place on the corner

Cons:

Nothing

2026-05-06 • via Nuitee
A
Antonio Clemente • couple • ar
10
Excelente atención!
Pros:

Todo muy bien, limpio y ordenado
Excelente el personal en especial Luiggi que nos orientó y nos hizo muy buenas recomendaciones, una muy buena persona para recibirnos

2026-05-05 • via Nuitee
N
Natela • family_with_children • it
10
2026-05-02 • via Nuitee
M
Michele • solo_traveller • it
7
Pros:

Vicino alla stazione

2026-05-01 • via Nuitee
P
Pederzoli • extended_group • it
6
2026-04-26 • via Nuitee
C
Carmine • solo_traveller • it
7
Pros:

Luigi receptionist simpatico cordiale e super disponibile. Queste qualità sicuramente sono davvero apprezzabili

Cons:

L'albergo ha molte carenze, una pulizia maggiore, un comfort migliore dei letti e cuscini. Comunque nel complesso accettabile, data la grande cordialità e disponibilità che sopperisce le mancanze

2026-04-26 • via Nuitee
M
Maria Bernardetta • couple • it
10
Rilassante
Pros:

La posizione, la pulizia, accoglienza e la disponibilità dei proprietari.

Cons:

Niente è andato tutto bene

2026-04-25 • via Nuitee