The Grand Hill Resort-Hotel

Hotels
8.2 (1588 reviews)
Jalan Raya Puncak Km 84 Tugu Cisarua Bogor , Puncak , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Poor cleanliness
Old furniture
Noise issues

Categories

Cleanliness
6.95
Multiple mentions of poor cleanliness, with specific complaints about dirty linens and lack of thorough cleaning.
Service
8.95
Most reviews highlight friendly staff and quick check-in service, though a few indicated issues with responsiveness.
Location
9.45
Repeatedly praised for its excellent location and proximity to services and attractions.
Room Quality
7.95
Some complaints about room size and old furniture, but generally acceptable for a short stay.
Amenities
7.95
Amenities acknowledged as basic but functional, with mixed reviews on food diversity.
Value for Money
7.45
Comments indicate that prices might be high relative to quality, especially during peak seasons.
Food and Beverage
8.45
Food quality generally deemed good, though variety for breakfast could be improved.
Overall Experience
8.45
A mix of positive experiences overshadowed by specific cleanliness issues; overall still a decent place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:58

Property Description

Luxurious Accommodation with Stunning Views
Experience a tranquil stay at The Grand Hill Resort-Hotel, nestled in Puncak with breathtaking city views from select balconies. Indulge in our 4-star amenities including a garden, free parking, and a vibrant restaurant and bar. Family-Friendly Fun
Kids will love the children's playground and club, while you enjoy free WiFi and impeccable room service. Our multilingual staff are ready to assist 24/7 for a seamless stay. Explore Nature's Wonders
Conveniently located near Ciherang Waterfall and Cibodas Botanical Garden, adventure awaits just a short distance away. Book now for an unforgettable getaway at The Grand Hill Resort-Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1588 reviews
Cleanliness: 6.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
M
Mohammed • solo_traveller • th
2
2026-09-19 • via Nuitee
A
Abdulkareem • solo_traveller • sa
8
Pros:

الموقع جيد

Cons:

دورات المياه

2026-09-18 • via Nuitee
H
hamad • solo_traveller • sa
1
Pros:

سيئ للغاية

Cons:

الغرف والاثاث وجميع مرافق الفندق سيئه للغاية

2026-09-18 • via Nuitee
المسافر • solo_traveller • sa
5
2026-09-16 • via Nuitee
N
Naama AHMED • solo_traveller • om
8
2026-09-15 • via Nuitee
الشمراني • solo_traveller • sa
1
2026-09-11 • via Nuitee
محمد • couple • sa
9
2026-09-11 • via Nuitee
عبدالله • solo_traveller • sa
1
2026-09-11 • via Nuitee
M
Mohammed • solo_traveller • sa
9
Pros:

الموقع والموظفين وتنوع الطعام

Cons:

لاشي

2026-09-10 • via Nuitee
A
Abdullah • solo_traveller • sa
8
2026-09-10 • via Nuitee
ابوقصي • solo_traveller • sa
8
Pros:

قرب الموقع من الطريق الرئيسي والخدمات

Cons:

قلة تنوع الفطور العربي

2026-09-09 • via Nuitee
ابوقصي • solo_traveller • sa
8
Pros:

قرب الموقع من الخدمات

Cons:

قلة تنوع الفطور العربي

2026-09-09 • via Nuitee
李榮哲 • solo_traveller • tw
9
Pros:

整體搭配上很舒適

Cons:

共用空間有提供飲水機會更好

2026-09-07 • via Nuitee
عبدالكريم • couple • sa
8
Pros:

‏الموقع

Cons:

‏الفطور

2026-09-05 • via Nuitee
عبدالكريم • couple • sa
8
Pros:

‏الموقع

Cons:

‏الفطور،

2026-09-05 • via Nuitee
H
Husam • couple • sa
7
2026-09-03 • via Nuitee
معاذ • couple • sa
6
2026-09-03 • via Nuitee
R
RAYAN • couple • sa
2
2026-09-02 • via Nuitee
Z
Zaim • solo_traveller • my
10
Pros:

.

Cons:

.

2026-09-01 • via Nuitee
M
Masoud • family_with_children • om
9
2026-09-01 • via Nuitee