Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise at night
Dated rooms
Poor breakfast quality

Categories

Cleanliness
7.9
The rooms were clean but dated, and some issues with the shower suggest maintenance is needed.
Service
8.9
Staff were welcoming and helpful, contributing positively to the experience.
Location
8.9
Great location on the main square, centrally located for convenience.
Room Quality
7.4
Rooms were a bit dated and had issues such as a malfunctioning air conditioning unit.
Amenities
7.4
Amenities such as the pool area had mixed reviews regarding access and cleanliness.
Value for Money
7.9
While well-located, some components like breakfast and air conditioning detract from overall value.
Food and Beverage
6.4
Breakfast quality was poor, with issues reported regarding food and drink availability.
Overall Experience
8.4
Despite noise issues and some shortcomings, the experience was largely positive due to staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious Amenities and Entertainment

This large hotel near Meshtchiite Tower in Vratza offers a range of luxurious amenities including a casino, indoor swimming pool with floor-to-ceiling windows, and a vibrant nightclub with a resident DJ.

Relaxation and Dining Options

Guests can unwind in the fitness centre, sauna, or solarium, and indulge in massages booked at the reception. The buffet-style breakfast and Hemus restaurant serving Bulgarian and international cuisine provide delightful dining experiences.

Modern Comfort and Nearby Attractions

The modern air-conditioned rooms with free Wi-Fi and flat-screen TVs ensure a comfortable stay. Explore nearby attractions like Vratza History Museum and Ledenika Cave, just a short drive away. Book now to experience luxury and convenience at Hemus Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for BGN 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1137 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.4
Overall Experience: 8.4
D
Deyan • solo_traveller • bg
10
2026-07-25 • via Nuitee
B
Bèla • solo_traveller • se
7
Pros:

Läget, var bra, luftkonditionering funkade inte, men det blev lagad👍

Cons:

Frukosten var ingen höjdare,det fanns bara en sorts bröd. En halv Banan som redan var skalad😐

2026-07-25 • via Nuitee
Пламен • solo_traveller • bg
10
2026-07-22 • via Nuitee
S
Svetla • couple • bg
1
Лош хотел не се подлъгвайте по звездите!
Pros:

В центъра на града отвън изглежда добре , но в стаята 4 те звезди не отговаряха и на 2 звезди.

Cons:

Пътувахме двете с дъщеря ми имам навик да букирам като се уморя да карам. Букирах двойна стая привечер и отидохме да вечеряме без да се настаним. Миризмата , която ни лъхна щом отключихме стаята по- късно беше като на кози екскременти . При молба да ни дадат друга стая ни отговориха, че всичките стаи са такива и да не би миризмата да идва от маратонките на детето. Да сме отворели прозореца да си проветрим. Малката ми има остро обоняние бутна една етажерка до телевизора и се оказа, че от вътрешната страна на дървото има залепена кървава дамска превръзка и празна бутилка от минерална вода. Леглата са ниски, по чаршафа имаше черен къс косъм и драскано с химикал по мокета имаше петна, а гледката ни от прозореца гледаше към някаква вентилационна система от ресторант . Събрахме си багажа и в 23,45 на паркинга търсих друго място за настаняване. Не бих препоръчала този хотел! Настанихме се в 00,20 във вила, която е чиста и с отношение към детайла , с включена закуска за 6 евро повече от цената на Хемус. Хемус могат да си купят 4 звезди категория, но трябва и да могат да ги предложат реални на клиента!!!! Изключително лош хотел!

2026-07-22 • via Nuitee
R
Romina Stefania • couple • es
8
Muy bien y buena relación calidad precio
Pros:

En general súper bien, camas cómodas, aire acondicionado central, baño limpio y amplio, nevera en la habitación, personal agradable, recepción del hotel 24h.

2026-07-20 • via Nuitee
H
HYUK • solo_traveller • kr
5
2026-07-17 • via Nuitee
Петър • solo_traveller • bg
10
2026-07-16 • via Nuitee
N
Nicola • solo_traveller • it
5
Pros:

La posizione

Cons:

Arredamento scadente. Bagno vecchio. Moquette bruttissima e sporca. Porte vecchie. Divani vecchi.

2026-07-14 • via Nuitee
B
Boris • solo_traveller • bg
7
добра локация, чистотата и персонала
Pros:

Локацията, цената, персонала

Cons:

климатикът беше леко шумен

2026-07-13 • via Nuitee
Цветелина • couple • bg
10
2026-07-13 • via Nuitee
S
Svetlin • solo_traveller • bg
5
Pros:

😀

Cons:

Не бяха предупредили за профилактиката на басейна и спа зоната

2026-07-10 • via Nuitee
G
Georgios • solo_traveller • gr
10
2026-07-09 • via Nuitee
F
fisunoğlu • solo_traveller • tr
7
2026-07-07 • via Nuitee
F
fisunoğlu • solo_traveller • tr
7
2026-07-07 • via Nuitee
A
Andrei • family_with_children • ro
4
Pros:

Zona. In rest….de evitat

Cons:

Ajunsi la locatie, aflam ca :
Piscina este inchisa
Restaurantul este inchis (ar fi fost normal sa scrie pe booking aceste aspecte)
Ni se solicita(daca dorim) contravaloarea micului dejun (total de acord)
Dimineata la mic dejun, primiti ce doreste hotelul (o farfurie cu cateva elemente semi comestibile ) Domnisoara de la mic dejun f agresiva (daca doriti bine, daca nu, la revedere)
Iesind la tigara, usa de la bucatarie deschisa(spre o terasa in spate) -> mai bine nu mai vedeam (va atasez si fotografia cu o zona a “bucatariei”

2026-07-06 • via Nuitee
P
plami • solo_traveller • bg
9
2026-07-06 • via Nuitee
Недко • family_with_children • bg
10
2026-07-04 • via Nuitee
F
Feim • solo_traveller • bg
10
2026-07-02 • via Nuitee
I
Iveta • couple • bg
10
2026-06-30 • via Nuitee
T
Toni • solo_traveller • bg
10
2026-06-29 • via Nuitee