Penny Hedge, Whitby by Marston's Inns

Hotels
Marston's Inns
8.5 (2583 reviews)
3-5 Botany Way , Whitby , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Cons:
Issues with room comfort
Food pricing is high

Categories

Cleanliness
8.21
Rooms are clean, some issues with room smell and corridors mentioned.
Service
9.18
Staff are friendly and accommodating, fostering a welcoming atmosphere.
Location
9.22
Great location, convenient for parking with access to local attractions.
Room Quality
7.67
Some comments on room comfort and furniture provided.
Amenities
8.7
Amenities available include restaurant and bar on-site.
Value for Money
7.66
Food pricing noted as high compared to portion size.
Food and Beverage
8.71
Generally good food quality but some dishes received mixed reviews.
Overall Experience
8.68
Overall enjoyable stay with various positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Convenient Location
Located just a short distance from Whitby Harbour and Whitby Abbey, Penny Hedge offers easy access to popular attractions in the area.

Comfortable Accommodation
Each room at Penny Hedge is equipped with modern amenities including a flat-screen TV, tea/coffee making facilities, and an en-suite bathroom for a comfortable stay.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, a restaurant, and a bar during your stay at Penny Hedge.

Ready to experience a relaxing stay with top-notch services? Book your stay at Penny Hedge now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2583 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
G
Geoff couple gb
8
2026-07-11 via Nuitee
M
Michael solo_traveller nl
8
2026-07-11 via Nuitee
E
Edward extended_group gb
5
The most disappointing accommodation we have ever stayed in for the price we payed
Pros:

Breakfast was good. Rooms needed updating there was NO wardrobe or drawers. Bedrooms really look run down.cleanliness in bathroom and bedroom not a problem

Cons:

Basically the accommodation was not value for money. The furniture in the dining room was shabby and needed replacing. Basically would not recommend this hotel to my friends.

2026-07-10 via Nuitee
D
Denley-Jones couple gb
10
A very good place
Pros:

Good location, comfortable room, pleasant staff.

Cons:

Nothing!

2026-07-10 via Nuitee
J
Jacqueline couple gb
8
Pros:

Food good, room good but basic. Shower head in bathroom very dirty.

2026-07-10 via Nuitee
S
Sue couple gb
10
2026-07-10 via Nuitee
K
Karen couple gb
10
2026-07-09 via Nuitee
R
Richard extended_group gb
8
2026-07-08 via Nuitee
R
Robin solo_traveller gb
8
Pros:

It was good actually I would stay there again and good value for money.

Cons:

It's a bit of a walk into Whitby but taxi's we're only £8-£10 same as the bus but dropped you off exactly where you wanted to be. So yes I would stay here again.

2026-07-08 via Nuitee
M
Michael solo_traveller gb
8
2026-07-08 via Nuitee
S
Stuart solo_traveller gb
10
2026-07-07 via Nuitee
S
Stuart solo_traveller gb
10
2026-07-07 via Nuitee
R
Richard couple gb
5
Pros:

Modern accommodation. Good restaurant.

Cons:

Spacious room but hardly any furniture, despite plenty of space; eg ony one chair for a double room, no wardrobe, laughably small bedside units. Most things had to be left on the floor. Limited selection of beer in the bar.

2026-07-06 via Nuitee
A
Andy solo_traveller gb
10
Pros:

Clean & tidy
Warm & friendly staff.
Nice rooms
Good location.

Cons:

Could've been a bit cheaper .

2026-07-06 via Nuitee
D
David solo_traveller gb
10
Pros:

Ideal location, food just right.

Cons:

N/a

2026-07-06 via Nuitee
A
Anita couple gb
10
Lovely two day stay
Pros:

Clean , tidy , welcoming

Cons:

Nothing

2026-07-06 via Nuitee
J
Jim extended_group gb
9
Good rooms, plenty of communal space and really good, friendly, helpful staff
Pros:

Easy parking and reasonably close to the town centre

Cons:

Nothing

2026-07-06 via Nuitee
J
Julie solo_traveller gb
9
Nice and convenient
Pros:

I booked this because it was close to Whitby and had parking.

Cons:

The window didn't close properly, for a 3 night stay there were 2 breakfast tea bags.

2026-07-05 via Nuitee
D
Desmond couple gb
8
2026-07-04 via Nuitee
G
Gill solo_traveller gb
7
2026-07-03 via Nuitee