Penny Hedge, Whitby by Marston's Inns

Hotels
•
Marston's Inns
8.5 (2637 reviews)
3-5 Botany Way , Whitby , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Cons:
Issues with room comfort
Food pricing is high

Categories

Cleanliness
8.21
Rooms are clean, some issues with room smell and corridors mentioned.
Service
9.18
Staff are friendly and accommodating, fostering a welcoming atmosphere.
Location
9.22
Great location, convenient for parking with access to local attractions.
Room Quality
7.67
Some comments on room comfort and furniture provided.
Amenities
8.7
Amenities available include restaurant and bar on-site.
Value for Money
7.66
Food pricing noted as high compared to portion size.
Food and Beverage
8.71
Generally good food quality but some dishes received mixed reviews.
Overall Experience
8.68
Overall enjoyable stay with various positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Convenient Location
Located just a short distance from Whitby Harbour and Whitby Abbey, Penny Hedge offers easy access to popular attractions in the area.

Comfortable Accommodation
Each room at Penny Hedge is equipped with modern amenities including a flat-screen TV, tea/coffee making facilities, and an en-suite bathroom for a comfortable stay.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, a restaurant, and a bar during your stay at Penny Hedge.

Ready to experience a relaxing stay with top-notch services? Book your stay at Penny Hedge now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2637 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
N
Neal • solo_traveller • gb
9
Pros:

Great location excellent facilties car parking a plus

Cons:

Rooms looking tired but comfortable

2026-09-18 • via Nuitee
D
David • couple • gb
9
Excellent hotel with friendly helpful staff
Pros:

Lovely hotel, didn't use the restaurant but looked good. Would stay longer if cheaper but perfect for an overnight stop Very wheelchair friendly.

2026-09-18 • via Nuitee
D
Darren • solo_traveller • gb
9
2026-09-17 • via Nuitee
L
Linda • couple • au
10
Would happily stay there again
Pros:

Great value, easy to find. Excellent restaurant

Cons:

Probably a small point but nowhere to put suitcases but still happy with our stay

2026-09-16 • via Nuitee
A
Angela • couple • gb
10
2026-09-16 • via Nuitee
L
Liz • couple • gb
8
We enjoyed our stay and will use it again.
Pros:

Meal in restaurant was lovely

Cons:

Noise from the room above us was a nuisance, sounded like elephants charging around.

2026-09-16 • via Nuitee
M
Michael • couple • gb
8
Convenient, friendly and good value
Pros:

A perfectly adequate room and very pleasant, helpful staff. The evening meals were very good. The room price and food prices were good value. The free parking was much appreciated, and there were bus stops nearby allowing us to go into town without the hassle of finding a parking space (which are expensive in Whitby).

Cons:

The shower was over a bath which had very high sides. As an elderly person I had great difficulty getting into and out of the bath. Unsuitable for any with limited mobility. There is no lift and our room was on the first floor, with 17 stairs up which to lug our cases; however, due to a problem with the electronic door lock (flat battery) a young lady from reception arrived and kindly helped with this. I believe accessible rooms are provided but they were unavailable for our stay. The breakfast was rather disorganised and food quality variable from day to day.

2026-09-15 • via Nuitee
A
Arifur • extended_group • gb
8
Super friendly people
Pros:

Super friendly staff, provided second room key upon request at the reception since I was with another guest. Full separate bedding was done for both guests as requested beforehand. I wasn't able to try the food on this occasion so cannot give an opinion on this. Room was tidy and windows effective in keeping out cold. Worth noting that you need to insert the room card in the designated slot on the wall as you come in to the room to get electricity! Good way to avoid wasting energy

Cons:

I needed a hot bath to relieve sore muscles from a hike and tried to do this around 6.30ish in the morning, but the hot water tap for the bath was not giving full hot water. The max setting only brought it to lukewarm. Though later in the morning, I noticed that the hot water was clearly working and I wondered if that's because the hot water was turned off during the night. I had no time to take another bath.

2026-09-14 • via Nuitee
A
Andrea • couple • lt
8
2026-09-14 • via Nuitee
T
Torr • solo_traveller • gb
9
2026-09-13 • via Nuitee
A
Adele • couple • gb
10
Pros:

Was really clean room , great service

2026-09-13 • via Nuitee
G
Gary • couple • cy
9
2026-09-13 • via Nuitee
M
Michael • couple • gb
10
Excellent.
Pros:

Breakfast great, evenning meal great, staff even better. All the staff were excellent, friendly, helpful and courteous, coudn't have been better.

Cons:

Nothing.

2026-09-13 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Good parking on site. Friendly staff, clean rooms.

Cons:

Pub area looking tired. Good choice of breakfast however not good quality.. Sausage was hard, bacon very salty and fatty, hash brown full of oil.

2026-09-12 • via Nuitee
A
Annette • couple • gb
3
2026-09-11 • via Nuitee
R
Rosie • couple • gb
4
2026-09-11 • via Nuitee
M
Morris • solo_traveller • gb
7
Pros:

Good location

Cons:

Under staffed, very slow delivery of food,no pedigree

2026-09-11 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-10 • via Nuitee
L
Levoir • family_with_children • gb
10
Brilliant
Pros:

Clean , quite

Cons:

Nothing

2026-09-10 • via Nuitee
J
John • solo_traveller • gb
7
2026-09-09 • via Nuitee