Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Hotels
8.3 (7018 reviews)
Level 2M, Gateway@klia2 (Landside/before immigration clearance) , Sepang , MY
+60 3-8778 0888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly staff
Cons:
Small room size
Noise levels from other guests

Categories

Cleanliness
8.13
Very clean and quite for a stop over.
Service
8.8
Friendly and helpful staff, good service as mentioned in multiple reviews.
Location
8.64
Conveniently placed in the airport, great option for transit.
Room Quality
7.89
Rooms are small and some guests reported discomfort.
Amenities
8.12
Basic amenities available, sufficient for a short stay.
Value for Money
8.28
Value for money, though some found prices high for the short stays.
Food and Beverage
8.13
Options for food nearby, though the hotel itself has limited offerings.
Overall Experience
8.4
General sentiment reflects a good experience, with noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:48

Property Description

Convenient Location at klia2
Modern and Comfortable Rooms
Business Facilities and 24-hour Front Desk Support

Book your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 for a seamless travel experience near Kuala Lumpur International Airport!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 7018 reviews
Cleanliness: 8.13
Service: 8.8
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.28
Food and Beverage: 8.13
Overall Experience: 8.4
K
Kim Hock • solo_traveller • my
5
隔音效果，有待改進！！！
Pros:

非常便利！

Cons:

隔音效果，真的需要改善！！！

2026-09-19 • via Nuitee
M
MAS ROHAIZAN • family_with_children • my
10
2026-09-19 • via Nuitee
Y
Yao Yuan • solo_traveller • tw
9
2026-09-19 • via Nuitee
S
Saharudin • solo_traveller • my
10
No hurry to Flight Check-in, stay at Aerotel KLIA2
Pros:

The Hotel is the Nearest you can get to Flight Check-in Counter at KLIA2, just 5 Minutes away

Cons:

Nothing to dislike. Pricewise is on the higher side

2026-09-19 • via Nuitee
M
Maurits • couple • au
6
convenient, wouldn't choose it if not for the location
Pros:

Location is perfect for KLIA2, though a little hard to find in the retail jungle

Cons:

Noisy, extremely small room.

2026-09-18 • via Nuitee
M
Marleen • solo_traveller • be
10
Pros:

Heel groot appartement

2026-09-18 • via Nuitee
H
Ha • couple • my
8
Quite satisfying
Pros:

Bed comfortable

Cons:

No refrigerator

2026-09-18 • via Nuitee
T
Tashley • solo_traveller • au
9
2026-09-18 • via Nuitee
C
Chris • solo_traveller • au
8
Better than anticipated
Pros:

It was much better than I expected , it was convenient, comfortable, clean and a good shower as was part of the choice

Cons:

I felt claustrophobic not having a window

2026-09-18 • via Nuitee
N
Noriko • solo_traveller • jp
5
Pros:

スタッフの優しさ

Cons:

到着空港から遠い事

2026-09-17 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Es war gemütlich besste Lage

Cons:

Etwas klein

2026-09-17 • via Nuitee
S
salina • solo_traveller • my
6
2026-09-17 • via Nuitee
R
Radoslaw • family_with_children • pl
9
Wymarzone rozwiązanie podczas dłuższego oczekiwania na lotnisku. Czystość, lokalizacja, jakość!
Pros:

Wspaniały hotel, idealne rozwiązanie podczas długiego oczekiwania i przesiadki na lotnisku KL - czyściutki, przestronny pokój, perfekcyjna lokalizacja. Nigdy nie zapomnę uczucia przytulenia się do czystej pościeli po długiej podróży.

Cons:

-

2026-09-16 • via Nuitee
A
Abdullah • solo_traveller • my
10
Pros:

The cleanliness of the hotel & the friendly staff .

2026-09-16 • via Nuitee
A
Armando • couple • ph
9
2026-09-16 • via Nuitee
M
Maria Goretti • couple • es
10
Pros:

Nuevo y limpio

2026-09-15 • via Nuitee
L
low • solo_traveller • my
6
on the whole just an overnight or few hours very convenient.
Pros:

location is good, convenient and easily access to food and transport to klia1.

Cons:

rush hour everybody using toilet same time and noise from neighbouring rooms.

2026-09-14 • via Nuitee
C
Claire • couple • fr
8
Pratique et confortable.
Pros:

Hôtel qualitatif et confortable pour un hôtel d’aéroport. Calme. Parfait pour une nuit de transit.

Cons:

Nous n’avons pas eu la chambre que nous avions réservé (chambre lits jumeaux au lieu d’un lit double), pas de remise effectuée en conséquence.

2026-09-14 • via Nuitee
G
Grant • solo_traveller • au
8
2026-09-14 • via Nuitee
N
Nursyahira • solo_traveller • my
10
2026-09-14 • via Nuitee