Family Hotel Rai

Hotels
9 (62 reviews)
26A Ohrid Str. , Shumen , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean facilities
Great food
Cons:
Parking issues
Basic room decor

Categories

Cleanliness
9.14
Reviews mention that cleanliness is impeccable in all spaces.
Service
9.11
Personnel is described as very friendly and accommodating.
Location
8.65
Some reviews mention that the location is not ideal for parking.
Room Quality
8.6
Room quality was considered simple but compensated by comfort.
Amenities
9.13
Self-service coffee machine and fridge are well appreciated.
Value for Money
9.09
General sentiment indicates good value for the quality provided.
Food and Beverage
9.14
Food options at the restaurant were described positively.
Overall Experience
9.11
Overall experience was highly rated across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Charming Family Hotel Rai

Luxurious Rooms and Amenities
Indulge in rooms with free Wi-Fi, digital TV, and modern bathrooms with complimentary toiletries. Some rooms offer balconies for a scenic view.

Convenient Location and Services
Enjoy free on-site parking, a 24-hour front desk, and proximity to Shumen's center and transportation hubs. Explore nearby attractions like the UNESCO rock relief Madara Rider and Tombul Mosque.

Relaxing Lobby Bar and Garden Terrace
Unwind at the lobby bar or take a stroll in the serene garden with a terrace. Perfect for a peaceful retreat after a day of sightseeing.

Book your stay at Family Hotel Rai for a delightful blend of comfort and convenience.

Important information:

Every guest of the hotel will receive 10% discount in the hotel restaurant for his/her meal if he/she chooses to have a dinner there.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 62 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
A
Annemarie • solo_traveller • de
8
Pros:

Das Frühstück war super!

Cons:

Abdunklung der Fenster nur schlecht möglich.

2026-06-18 • via Nuitee
H
Hermann • solo_traveller • de
9
Pros:

Gutes Frühstück.

2026-06-10 • via Nuitee
E
Ernani Felippe • solo_traveller • br
10
Pros:

Do ambiente, café da manhã e atenção dos funcionários.

2026-06-06 • via Nuitee
T
Tollan • extended_group • gb
9
Would definitely use again if I was in the area
Pros:

Very nice considering the price
Restaurant facility was good and coffee and tea pack at main doors with soft drinks and confections

2026-05-31 • via Nuitee
Андонов • couple • bg
8
2026-05-14 • via Nuitee
C
Costica • extended_group • ro
10
Super!
2026-05-11 • via Nuitee
N
Natalia • extended_group • bg
9
2026-04-30 • via Nuitee
G
Geoff • couple • bg
8
Pros:

Good balcony, room was nice,

Cons:

Unfortunately the floor was dusty, the balcony was also not washed, the outside table was not clean,

2026-04-29 • via Nuitee
S
sabine • extended_group • fr
8
Pros:

Place de parking, petit déjeuner copieux

Cons:

Pas de volets

2026-04-14 • via Nuitee
N
Nikolai • couple • bg
9
2026-04-05 • via Nuitee
Николай • couple • bg
9
2026-03-15 • via Nuitee
E
EROL CHERAFETIN • solo_traveller • nl
10
2026-01-15 • via Nuitee
V
Valentin • couple • bg
9
2026-01-13 • via Nuitee
Андонов • couple • bg
8
Pros:

Персонала е много любезен и отзивчив.Веднага влиза в положение за каквото и да е. Хладилната витрина и кафе машина на самообслужване във фоайето е много добра идея.Ресторанта към хотела също много ми хареса. Чистота е на ниво!

Cons:

Разположението не е много добре, паркирането не е напълно уредено но персонала умело балансира тази дребна подробност.
Стаята беше малко семпла за очакванията ми но удобният матрак компенсира всичко!

2025-12-15 • via Nuitee
H
hristov • solo_traveller • bg
10
2025-12-13 • via Nuitee
N
Nedialko • couple • bg
10
2025-12-11 • via Nuitee
A
Agustin Rojo Seco • extended_group • es
10
2025-11-09 • via Nuitee
M
Mustafa • couple • no
10
2025-10-27 • via Nuitee
M
Mustafa • couple • no
10
2025-10-27 • via Nuitee
Илка Василева • family_with_children • bg
10
Семейно в Шумен
Pros:

Благодарим за чудесния престой,всичко беше чудесно,вече ще знаем къде да отсядаме в Шумен при последващо посещение.

Cons:

Няма такова

2025-10-13 • via Nuitee