Los Portales de Chivay

Hotels
8.1 (132 reviews)
Calle Arequipa 603 , Chivay , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could be improved
Limited breakfast options
Some rooms are dated

Categories

Cleanliness
7.61
Mixed sentiments; some comments indicate cleanliness could be improved.
Service
8.58
Many reviews highlight the friendliness and attentiveness of the staff.
Location
8.62
Multiple comments indicate a central and convenient location.
Room Quality
8.07
Overall positive sentiments, though some mentioned rooms are a bit dated.
Amenities
7.9
Some lacking in variety, especially breakfast options.
Value for Money
8.26
Generally favorable sentiments regarding price relative to quality.
Food and Beverage
7.61
Food quality needs improvement, as noted in several reviews.
Overall Experience
8.18
Overall satisfaction, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:08

Property Description

Prime Location in Chivay
Located just 500 meters from Our Lady of the Assumption Church, Los Portales de Chivay offers a serene stay surrounded by nature. The convenience of being near popular attractions like Chivay Arena and La Calera Hot Spring makes it an ideal choice for travelers.

Comfortable Accommodation and Amenities
The hotel boasts well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and free WiFi. Guests can also enjoy the beautiful garden, shared lounge, and terrace during their stay. The 24-hour front desk, restaurant, and room service ensure a hassle-free experience for all visitors.

Recreational Activities
For those looking for some fun, Los Portales de Chivay offers recreational activities like billiards and cycling. Whether you're a leisure traveler or an adventure seeker, there's something for everyone at this charming hotel.

Experience comfort and convenience at Los Portales de Chivay - Book your stay now!

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 132 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.26
Food and Beverage: 7.61
Overall Experience: 8.18
Y
Yvonne couple nl
9
Heerlijk
Pros:

Vriendelijk en behulpzaam personeel. Er was een lift wat heel fijn is bij deze hoogte.
Prima ontbijt met ei, sap en yoghurt.
Ruime kamer met een kacheltje ivm de kou.
Lekkere douche. De auto kon achter een hek. Dichtbij centrum.

2026-05-20 via Nuitee
J
Jacob couple gb
7
2026-05-14 via Nuitee
R
Renata solo_traveller br
10
Pros:

quarto excelente, com aquecedor. Cama grande, confortável, chuveiro com boa pressão, água quente. Funcionários muito solicitos e educados.

Cons:

não tinha tomada perto da cama. Café da manhã ok.

2026-05-14 via Nuitee
B
ben34200 solo_traveller fr
8
2026-05-12 via Nuitee
L
L Giulia solo_traveller it
8
Pros:

Camere pulite e letti comodi

Cons:

Prezzo convertito non secondo la valuta ufficiale ma con aumento.

2026-05-10 via Nuitee
R
René extended_group de
9
2026-05-10 via Nuitee
M
María de la Sierra solo_traveller es
10
Muy bien
Pros:

Muy cuidado, cama muy cómoda, almohadas de sobra y radiador. La ducha salía caliente. El desayuno bien.
Muy bien ubicado

Cons:

Algunos enchufes no funcionaban correctamente y fue algo problemático porque no me cargó el móvil

2026-05-09 via Nuitee
S
Suzy solo_traveller br
10
Pros:

Habitación

2026-05-08 via Nuitee
R
Rubia solo_traveller br
9
Recomendo
Pros:

Cama, localização e atendimento ótimos.

Cons:

O banheiro podia ser mais quente.

2026-05-08 via Nuitee
L
Lara solo_traveller gb
7
Lovely hotel
Pros:

Good location, nice staff

Cons:

No plug near the bed, no bedside light

2026-05-07 via Nuitee
Y
Yeregui extended_group fr
8
Bref mais bien
Pros:

Le silence

Cons:

Rien

2026-04-30 via Nuitee
C
CRISTINA extended_group es
7
2026-04-28 via Nuitee
R
Rodrigo J Gil solo_traveller es
10
Pros:

Buena ubicación
Bien calidad precio
Tenía un radiador eléctrico

2026-04-27 via Nuitee
M
Mercio Anibal solo_traveller br
8
2026-04-26 via Nuitee
S
susenpups solo_traveller de
8
Pros:

Ein geräumiges, sauberes Zimmer. Es war ruhig und dennoch nicht weit vom Zentrum. Alles gut für eine Nacht

Cons:

Das Frühstück sollte um 6.00 Uhr beginnen. Wir mussten um 6.30 Uhr los und waren auf das zeitige Essen angewiesen. Aber um sechs Uhr wurde gerade mal das Licht angemacht....

2026-04-24 via Nuitee
M
Michel couple fr
9
Pros:

Près du centre. Très propre avec chauffage d'appoint si besoin. Personnel très sympa et a l'écoute. Un endroit a recommander

2026-04-22 via Nuitee
L
Luciano solo_traveller it
8
2026-04-19 via Nuitee
3
3a7a985e89b271b03a02191d888ee5d0 solo_traveller fr
8
Très bon hôtel dans le cœur de Chivay, petit déjeuné satisfaisant, on recommande !
Pros:

Chambre agréable pour deux personnes avec un grand lit et un lit simple, un canapé également qui ajoute de l’espace et de quoi poser les affaires (sac à dos). Personnel vif et agréable. L’emplacement est parfait, très central pour les différents tours.

Cons:

Le seul inconvénient était un soucis de température d’eau (pas d’eau froide, uniquement de l’eau chaude bouillante). Cependant nous ne sommes restées qu’une seule nuit sans parler du problème au staff, le soucis peut probablement être réglé facilement.

2026-04-18 via Nuitee
6
6ffd55aea91f727a92709bb4d1ef9a76 solo_traveller fr
9
Pros:

Hotel bien tenu tres propre au centre de Chivay. Le personnel est tres sympathique. Simple et efficace

2026-04-17 via Nuitee
B
b265e9fd6d5372da6979ec6c1ec2bc1f solo_traveller fr
9
Pros:

Accueil et aide our résoudre un problème personnel. Bon conseil de balade au dessus de la ville.
Il y avait même un ascenseur !

2026-04-14 via Nuitee