Los Portales de Chivay Hotel

Hotels
8.1 (171 reviews)
Calle Arequipa 603 , Chivay , pe

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could be improved
Limited breakfast options
Some rooms are dated

Categories

Cleanliness
7.61
Mixed sentiments; some comments indicate cleanliness could be improved.
Service
8.58
Many reviews highlight the friendliness and attentiveness of the staff.
Location
8.62
Multiple comments indicate a central and convenient location.
Room Quality
8.07
Overall positive sentiments, though some mentioned rooms are a bit dated.
Amenities
7.9
Some lacking in variety, especially breakfast options.
Value for Money
8.26
Generally favorable sentiments regarding price relative to quality.
Food and Beverage
7.61
Food quality needs improvement, as noted in several reviews.
Overall Experience
8.18
Overall satisfaction, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:08

Property Description

Prime Location in Chivay
Located just 500 meters from Our Lady of the Assumption Church, Los Portales de Chivay offers a serene stay surrounded by nature. The convenience of being near popular attractions like Chivay Arena and La Calera Hot Spring makes it an ideal choice for travelers.

Comfortable Accommodation and Amenities
The hotel boasts well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and free WiFi. Guests can also enjoy the beautiful garden, shared lounge, and terrace during their stay. The 24-hour front desk, restaurant, and room service ensure a hassle-free experience for all visitors.

Recreational Activities
For those looking for some fun, Los Portales de Chivay offers recreational activities like billiards and cycling. Whether you're a leisure traveler or an adventure seeker, there's something for everyone at this charming hotel.

Experience comfort and convenience at Los Portales de Chivay - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 171 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.26
Food and Beverage: 7.61
Overall Experience: 8.18
C
Carmen • couple • es
6
Regular
Pros:

Desayuno suficiente y recomendaciones locales. El personal es amable.

Cons:

El hotel tiene un aspecto algo descuidado, con muebles bastante viejos. El taxista que nos recomendaron no vino a recogernos a la hora acordada, tuvimos que llamar a otro.

2026-08-24 • via Nuitee
B
Braba • solo_traveller • de
7
2026-08-23 • via Nuitee
M
Marco • extended_group • it
5
Pessimo
Cons:

Stanze non insonorizzate. Sovralluce sulle porte ad ogni passaggio entrava la luce in camera assurdo. Freddissimo.

2026-08-18 • via Nuitee
S
Simone • solo_traveller • it
7
2026-08-17 • via Nuitee
N
Nicola • couple • it
7
Pros:

- strategic position
- warm room thanks to the eletric heater
- comfortable bed

Cons:

- in the afternoon and evening, lack of water (not only hot water, also cold water totally missed)
- poor breakfast

2026-08-13 • via Nuitee
M
Marco • solo_traveller • it
7
2026-08-11 • via Nuitee
E
Erika • couple • it
10
Pros:

Termosifone elettrico per riscaldare la stanza. Super! Camera matrimoniale ampia.

2026-08-09 • via Nuitee
E
Edwin • couple • pe
10
BBB
Pros:

Todo bien

Cons:

Todo estuvo bien

2026-08-09 • via Nuitee
L
Lucas • solo_traveller • nl
6
Pros:

Locatie dicht bij het centrum
Vriendelijk behulpzaam personeel
Mogelijkheid om al om 5:40u te kunnen ontbijten
WiFi was goed.

Cons:

Er zaten haren in ons bed.
Vloerbedekking was niet schoon
Douche was niet goed, weinig druk en niet warm.

2026-08-08 • via Nuitee
T
Tiziano • couple • it
1
2026-08-07 • via Nuitee
M
Mattia • extended_group • it
7
Pros:

Colazione preparata sul momento

Cons:

Scarsa pulizia della camera

2026-08-02 • via Nuitee
G
Gema • solo_traveller • es
9
Una base perfecta para explorar el Valle del Colca
Pros:

La ducha tiene buena presión, los colchones son muy cómodos.

2026-07-25 • via Nuitee
A
Ania i Krzysiek Drozd • solo_traveller • pl
7
Cons:

W pokoju było zimno. Śniadanie bardzo skromne

2026-07-24 • via Nuitee
G
Gonnie • extended_group • nl
10
Aan te bevelen. Lekker bed en warme kamers. En speciaal voor ons vroeg ontbijt gekregen.
Pros:

Het heerlijke bed en de verwarming die meteen voor ons werd aangezet.

Cons:

Niks

2026-07-23 • via Nuitee
M
Marie-David • family_with_children • ca
8
Pros:

L’eau était chaude, l’hôtel bien situé

Cons:

L’hiver il fait très froid dans les chambres.

2026-07-23 • via Nuitee
N
Nhihad • couple • ca
10
Nice place
Pros:

Nice and clean

Cons:

I wish there was a heater

2026-07-21 • via Nuitee
J
Janet • solo_traveller • be
8
Friendly, reasonably priced hotel in Chivay
Pros:

Nice room, fortunately with a little electric radiator because it was cold in Chivay! The staff kindly helped carry my suitcase up and down the stairs. They served complementary coca tea, to help with the altitude effects. A basic breakfast was served in the morning. Staff were friendly.

Cons:

There were annoying timers for the lights and while taking a shower the bathroom light went off! I used my flashlight in the hall at night because there was no light. And to use the sink your hands had to be in just the right position for the water to come out of the faucet. Just little things.

2026-07-21 • via Nuitee
I
Irene • couple • it
9
2026-07-21 • via Nuitee
V
vita98 • solo_traveller • it
8
2026-07-14 • via Nuitee
F
Fournier • solo_traveller • ca
7
2026-07-13 • via Nuitee