Los Portales de Chivay Hotel

Hotels
8.1 (157 reviews)
Calle Arequipa 603 , Chivay , pe

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could be improved
Limited breakfast options
Some rooms are dated

Categories

Cleanliness
7.61
Mixed sentiments; some comments indicate cleanliness could be improved.
Service
8.58
Many reviews highlight the friendliness and attentiveness of the staff.
Location
8.62
Multiple comments indicate a central and convenient location.
Room Quality
8.07
Overall positive sentiments, though some mentioned rooms are a bit dated.
Amenities
7.9
Some lacking in variety, especially breakfast options.
Value for Money
8.26
Generally favorable sentiments regarding price relative to quality.
Food and Beverage
7.61
Food quality needs improvement, as noted in several reviews.
Overall Experience
8.18
Overall satisfaction, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:08

Property Description

Prime Location in Chivay
Located just 500 meters from Our Lady of the Assumption Church, Los Portales de Chivay offers a serene stay surrounded by nature. The convenience of being near popular attractions like Chivay Arena and La Calera Hot Spring makes it an ideal choice for travelers.

Comfortable Accommodation and Amenities
The hotel boasts well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and free WiFi. Guests can also enjoy the beautiful garden, shared lounge, and terrace during their stay. The 24-hour front desk, restaurant, and room service ensure a hassle-free experience for all visitors.

Recreational Activities
For those looking for some fun, Los Portales de Chivay offers recreational activities like billiards and cycling. Whether you're a leisure traveler or an adventure seeker, there's something for everyone at this charming hotel.

Experience comfort and convenience at Los Portales de Chivay - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 157 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.26
Food and Beverage: 7.61
Overall Experience: 8.18
G
Gema • solo_traveller • es
9
Una base perfecta para explorar el Valle del Colca
Pros:

La ducha tiene buena presión, los colchones son muy cómodos.

2026-07-25 • via Nuitee
A
Ania i Krzysiek Drozd • solo_traveller • pl
7
Cons:

W pokoju było zimno. Śniadanie bardzo skromne

2026-07-24 • via Nuitee
M
Marie-David • family_with_children • ca
8
Pros:

L’eau était chaude, l’hôtel bien situé

Cons:

L’hiver il fait très froid dans les chambres.

2026-07-23 • via Nuitee
G
Gonnie • extended_group • nl
10
Aan te bevelen. Lekker bed en warme kamers. En speciaal voor ons vroeg ontbijt gekregen.
Pros:

Het heerlijke bed en de verwarming die meteen voor ons werd aangezet.

Cons:

Niks

2026-07-23 • via Nuitee
J
Janet • solo_traveller • be
8
Friendly, reasonably priced hotel in Chivay
Pros:

Nice room, fortunately with a little electric radiator because it was cold in Chivay! The staff kindly helped carry my suitcase up and down the stairs. They served complementary coca tea, to help with the altitude effects. A basic breakfast was served in the morning. Staff were friendly.

Cons:

There were annoying timers for the lights and while taking a shower the bathroom light went off! I used my flashlight in the hall at night because there was no light. And to use the sink your hands had to be in just the right position for the water to come out of the faucet. Just little things.

2026-07-21 • via Nuitee
I
Irene • couple • it
9
2026-07-21 • via Nuitee
N
Nhihad • couple • ca
10
Nice place
Pros:

Nice and clean

Cons:

I wish there was a heater

2026-07-21 • via Nuitee
V
vita98 • solo_traveller • it
8
2026-07-14 • via Nuitee
F
Fournier • solo_traveller • ca
7
2026-07-13 • via Nuitee
T
Thomas • couple • it
8
2026-07-11 • via Nuitee
C
Calvin • extended_group • de
10
Pros:

Viele Decken, tolle Zimmer. Warmes Wasser und in Peru bisher mit Abstand das beste Frühstück!

Cons:

Nichts

2026-07-08 • via Nuitee
A
Antonio • solo_traveller • it
10
2026-07-04 • via Nuitee
L
Luigi • solo_traveller • it
8
Ottimo rapporto qualità/prezzo
Pros:

Posizione centrale e ottimo rapporto qualità/prezzo. La camera ampia e la doccia comoda. Temperatura della camera molto confortevole.

Cons:

La colazione non mi ha soddisfatto.

2026-07-03 • via Nuitee
K
Kris • extended_group • be
7
Gezellig basic verblijf in Chivay
Pros:

Zeer vriendelijke ontvangst, goed advies van personeel in verband met hikes in de buurt.

Cons:

Standaardkamer, proper. Basic ontbijt.

2026-06-29 • via Nuitee
M
Martina • couple • it
5
Non consigliato
Pros:

Struttura comoda al centro

Cons:

La stanza era freddissima ci hanno dato un termosifone elettrico ma non era sufficiente al freddo. Non c’era acqua per farsi la doccia ed era ghiacciata.

2026-06-26 • via Nuitee
C
Christian • solo_traveller • fr
9
Pros:

Chambres tres confortables, spacieuses, propres
Attentions appréciables pour les clients
Dejeuner tres bon
Restaurant sur place

Cons:

Tout était parfait

2026-06-21 • via Nuitee
A
Annelies • solo_traveller • be
10
2026-06-21 • via Nuitee
N
Nicola • solo_traveller • it
9
Soggiorno breve ma ottimo
Pros:

Posizione, camera moderna, ottimo rapporto qualità prezzo.

2026-06-15 • via Nuitee
M
Marina • couple • hr
10
Pros:

Odlična vrijednost za novac, topao tuš nakon napornog dana u Colca canyonu.

Cons:

Sve je bilo u redu.

2026-06-13 • via Nuitee
S
sarah • couple • fr
8
2026-06-09 • via Nuitee