Hotel Kantarrana Urbana Jardin

Hotels
8.6 (474 reviews)
Carrera 6ta No 10-57 Jardin , Jardin , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Garden
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Maintenance issues
Limited amenities

Categories

Cleanliness
7.79
Some reviews indicated issues with room maintenance and a lack of attention to details like damaged furniture.
Service
9.26
Guests frequently praised the staff for being friendly and helpful.
Location
9.3
The hotel is centrally located, close to the main square and attractions.
Room Quality
8.25
Rooms were described as comfortable, though there were some maintenance issues.
Amenities
7.78
Some amenities were noted to be lacking, such as a hot water supply and limited breakfast options.
Value for Money
8.74
Many reviews felt that the hotel provided good value given the location and overall experience.
Food and Beverage
8.79
Breakfast was generally praised, but with some limitations in options.
Overall Experience
8.86
Overall a positive experience, though there were some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:07

Property Description

Colonial Charm in the Heart of Jardin

Rustic Elegance: Each room at Hotel Kantarana Urbana Jardin boasts a charming rustic décor, complete with modern amenities such as a TV with pay-per-view channels and a private bathroom.

Scenic Views and Comfort: Wake up to stunning mountain and city views from select rooms. Enjoy the convenience of a desk, plush towels, toiletries, and cozy bed linen during your stay.

Relaxation and Recreation: Unwind in the sauna, soak up the sun on the terrace, or have a blast in the games room. Plan your adventures with the help of the tour desk and explore activities like hiking in the beautiful surroundings.

Experience the perfect blend of relaxation and adventure at Hotel Kantarana Urbana Jardin - book your stay now!

Important information:

Please note that identification must be presented upon arrival. Foreign visitors must have their passport and under aged children must be with their parents or an authorized adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 474 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.86
D
Darryl solo_traveller mt
9
Pros:

Although the staff doesn't speak English he let us make an early check in and even offered us a coffee.
The location and the view from the room are superb.

Cons:

The bed was small and not really comfortable
Lack of English speaking
No lift, and the stairs are narrow, but it's understandable as the place is old, however the owner helped us to carry luggage

2026-08-15 via Nuitee
R
ronald solo_traveller co
8
2026-08-11 via Nuitee
D
Dominique couple fr
6
Pros:

Emplacement

Cons:

Chambre petite

2026-08-02 via Nuitee
A
Alicia solo_traveller gb
8
A beautiful stay
Pros:

The hotel is very special and set in amazing grounds with lots of plants. It is quiet too as it is set back from the road. The staff were welcoming and friendly and wanted to help. The breakfast was tasty and with lots of options too. You could also not ask for a better location as it is walking distance to everything in town. Also, the view of the church from my room was stunning!

Cons:

The room was perfect for me but maybe a bit small if booking for two. However, they did have luggage storage so bigger bags could be left there.

2026-07-15 via Nuitee
G
Gilberto extended_group co
10
Excelente lugar, ubicación y atención de las personas
Pros:

Todo muy bien

2026-07-01 via Nuitee
M
Mickaël solo_traveller ch
6
Pros:

Emplacement superbe. Personnel très gentil.

Cons:

Le prix est trop chère car les chambres ne sont pas non plus excellentes. Salle de bain médiocre avec petite douche et eau chaude mais sans trop de pression. Il manque une mise à jour des chambres pour que cela corresponde au prix mentionné.

2026-06-16 via Nuitee
S
Susan couple us
10
Magical.
Pros:

The perfect place to stay in Jardín is the enchanting Hotel Kantarrana. A lovely oasis right in the middle of town. It’s just a block and a half from the main square but as soon as you open the door the serenity greets you. I was a bit confused by some of the photos and thought it must be at the edge of town but it is in the center. Mario the owner is a fantastic host. He helped us in so many ways with tours, transport and suggestions. You feel like a special guest of the family. Our room was very clean and comfortable. The breakfast was really nice. We highly recommend staying here and will definitely stay here when we return. We are certain this is the best stay in the magical town of Jardín.

Cons:

All good.

2026-06-09 via Nuitee
D
denizard solo_traveller us
10
Enjoyable
Pros:

Clean , good location

Cons:

No complaints

2026-05-22 via Nuitee
H
HASTAMORY VANEGAS couple co
6
Pros:

Localizacion

Cons:

Por el precio podría ofrecer mejor calidad!

2026-05-11 via Nuitee
K
Kevin solo_traveller us
10
Another good experience.
Pros:

The location of the hotel is perfect and it has a very quaint feel. This was our first time staying here and I love it each time

Cons:

There is some construction going on close by at the moment, which is no fault of the hotel so it was a bit loud.

2026-05-05 via Nuitee
G
Gabriel Jaime couple co
10
Excelente atención y servicio.
Pros:

Todo excelente. La atención, el aseo.

2026-05-04 via Nuitee
S
Suley solo_traveller co
10
Hotel muy agradable para descansar
Pros:

Hotel muy bonito y tranquilo, adentro sientes como si estuvieras en un lugar campestre o rural pero es muy cerca del parque, con el plus de que queda en una zona donde no se siente casi ruido y eso te permite descansar al tiempo que tienes muchos lugares de interés cerca para conocer. Las instalaciones en general son cómodas.

Cons:

No es que haya afectado mi estancia o la opinión del hotel, pero podría mejorar un poco el servicio de tv y su oferta de canales.

2026-05-04 via Nuitee
D
DEISY couple co
10
Las personas muy empaticas, el hotel muy organizado, es tranquilo … Racimemdadisimo
Pros:

Es una casita como una finiquita

2026-05-03 via Nuitee
M
Melanie extended_group co
10
Pros:

Está muy lindo el lugar, todo muy limpio y el desayuno es rico

2026-04-13 via Nuitee
R
Rebecca couple ie
7
2026-04-04 via Nuitee
M
Megan couple us
10
The hot tub room option is definitely the way to go!
Pros:

Clean, affordable, and very friendly staff who gave great restaurant and coffee shop recommendations. The hot tub was a nice touch—perfect to cool off during the day and warm up at night. No bugs despite having windows and doors open. Breakfast was simple but good: arepa, queso, eggs, and fresh fruit.

Cons:

More fans or AC would have helped since the bedroom is on the third floor, but it cooled down enough at night for a comfortable sleep.

2026-04-03 via Nuitee
F
FRANCISCO couple co
9
Muy agradable !!!
Pros:

Limpieza y amabilidad

Cons:

Que cobran 5% adicional si se paga con tarjeta de crédito

2026-04-02 via Nuitee
B
Brizz0Taz couple gb
8
Comfortable family guest house
Pros:

Friendly staff in a great location, beautiful buildings, gardens and a comfy bed.
Open to feedback and despite speaking very little english, keen to try and communicate and make our stay as nice as possible

Cons:

It wouldn't put us off, but the WiFi was poor and dropped out frequently
So not for digital nomads!

2026-03-29 via Nuitee
A
Adriana extended_group us
9
On our third visit to Jardin we opted to stay in the utterly unique Hotel Kantarrana. It was charming , comfortable, 2
Pros:

Great location, comfortable beds, attentive staff.

2026-03-29 via Nuitee
L
luisa couple co
8
Cons:

Recomendaría que por favor le hicieran limpieza al cuarto ya que nos quedamos dos días y nunca se limpio la habitación

2026-03-27 via Nuitee