Santa Maria Pucon

Hotels
8.8 (1144 reviews)
Camino Internacional 1614 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
excellent service
great location
delicious breakfast
Cons:
cleanliness issues
room maintenance needed
high prices

Categories

Cleanliness
8.55
There are mentions of cleanliness issues, such as 'aseo regular' and 'instalaciones rotas'.
Service
9.55
Positive feedback about the service, particularly around the friendliness and attentiveness of the staff.
Location
9.55
Many reviews praised the location for being good and convenient.
Room Quality
8.05
Mixed sentiments with mentions of outdated or poorly maintained rooms.
Amenities
8.55
Amenities have some negative reviews about maintenance but also positive mentions like the breakfast area.
Value for Money
8.05
Concerns regarding the value for money, with some reviews mentioning high prices relative to offerings.
Food and Beverage
9.05
General positive sentiment around the breakfast, though some complaints about options.
Overall Experience
9.05
Overall positive experiences were reported, with frequent recommendations from reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:14

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities for Your Comfort
Santa Maria Pucon offers a seasonal outdoor pool, room service, and free WiFi. The hotel also provides a garden, barbecue facilities, and a tour desk for your convenience.

Explore the Beauty of Pucón
Located near Ski Pucon and Ojos del Caburgua Waterfall, Santa Maria Pucon is the perfect base for your adventures. With airport transfers and bicycle rental service available, exploring Huerquehue National Park is made easy.

Ready to experience luxury and comfort in the heart of Pucón? Book your stay at Santa Maria Pucon now!

Important information:

- Please note our location at International Road 1614 on both sides of access, the only entrance with high ceiling in front of Santa Maria Pucón also there is a hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 1144 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
G
Guillermo • couple • ar
8
2026-05-29 • via Nuitee
V
valderrama • solo_traveller • cl
8
2026-05-28 • via Nuitee
T
Torres • family_with_children • cl
10
2026-05-28 • via Nuitee
J
Juan • couple • cl
9
2026-05-26 • via Nuitee
V
Valentina • solo_traveller • cl
10
Pros:

El desayuno exquisito y variado

Cons:

Nada todo bien

2026-05-26 • via Nuitee
C
Camila • solo_traveller • cl
10
Buenisima experiencia
Pros:

El mejor desayuno de Pucón sin duda alguna.

Cons:

Hacía un poco de frío en el comedor, pero cerca de la estufa se solucionaba.

2026-05-26 • via Nuitee
F
Fiorella • solo_traveller • ar
10
Pros:

El desayuno muy abundante y rico, las camas cómodas y muy limpio

Cons:

Fue difícil encontrar el lugar, pusimos la ubicación desde booking y nos tiró a cualquier lado, y como llegamos de noche fue difícil encontrar la entrada ya que no tenía iluminación ni cartel

2026-05-25 • via Nuitee
J
Juan • couple • cl
10
Buena relación precio y lugar
Pros:

Todo

Cons:

Podría haber estado mejor calefaccionado, los días que fuimos hizo mucho frío en todo momento

2026-05-25 • via Nuitee
J
Juan • couple • cl
10
Buena experiencia
Pros:

Sí muy bien todo sobre todo el desayuno rico rico

Cons:

Un poco frío pero bien …. Faltaban más frazadas 🤣

2026-05-25 • via Nuitee
C
Cristina • solo_traveller • cl
10
2026-05-24 • via Nuitee
C
Carla • solo_traveller • cl
10
Pros:

La atención de la dueña sra Erika

2026-05-24 • via Nuitee
G
Guillermo • solo_traveller • cl
8
Pros:

Camas cómodas y excelente desayuno

Cons:

El acceso no esta bien señalizado

2026-05-20 • via Nuitee
S
Short • family_with_children • cl
10
2026-05-18 • via Nuitee
T
Tomas • solo_traveller • cl
8
2026-05-18 • via Nuitee
J
Jorge Marcelo • solo_traveller • br
10
Pros:

Difícil encontrar palavras para a nossa hospedagem em Santa Maria, tudo foi maravilhoso e sem igual, lugar limpo, silencioso, harmonioso e muito agradável porém a parte da hospedagem o mais incrível foi a experiência de conhecer a Sra. Érika que é uma pessoa excepcional, extremamente amável e simpática, uma alma única e cheia de amor que exala bondade, realmente conhecê-la foi a melhor parte da hospedagem, muito obrigado Érika por existir!!!

2026-05-15 • via Nuitee
D
Damian • solo_traveller • ar
10
2026-05-11 • via Nuitee
M
Marcela • family_with_children • cl
10
Maravilloso todo
2026-05-08 • via Nuitee
I
Ivette • family_with_children • cl
6
2026-05-07 • via Nuitee
R
Romina • couple • ar
10
Pros:

La tranquilidad, la atención de Erika, muy cómoda la habitación

Cons:

Nada

2026-05-05 • via Nuitee
M
Maria Fernanda • solo_traveller • cl
10
2026-05-04 • via Nuitee