Holiday Inn Express Suzhou Dushu Lake Xi`an Jiaotong-Liverpool University by IHG

Hotels
•
Holiday Inn Express
9 (26 reviews)
No. 8 Xuetang Street, Suzhou Industrial Park , Suzhou , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Good breakfast
Helpful staff
Great location
Cons:
No iron/ironing board in the room

Categories

Cleanliness
8.58
The room is clean with all necessary amenities.
Service
9.55
Staff couldn’t speak English but were very helpful to get it translated in real time.
Location
9.09
Lot of dining options nearby and is close to subway/metro for great connectivity.
Room Quality
8.54
Standard quality for this hotel tier.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Good breakfast.
Overall Experience
9.05
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:17

Property Description

Modern Accommodations
Upgrade your stay with our air-conditioned rooms equipped with flat-screen TVs, free toiletries, and comfortable bedding.

Convenient Amenities
Enjoy a delicious buffet breakfast, 24-hour room service, and a fitness centre during your stay at our hotel.

Prime Location
Located near Jinji Lake and The Lingering Garden, our property offers stunning city views and easy access to local attractions.

Book your stay at Holiday Inn Express Suzhou Dushu Lake, an IHG Hotel for a comfortable and convenient experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in. This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter. Please note that if there are more than 4 rooms needed to book, you may have to make separate bookings.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 26 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
K
Kareen • solo_traveller • mu
8
Pros:

Location. Laundry service. Comfy bed.

2026-09-11 • via Nuitee
O
Olessya • couple • kz
9
2026-09-04 • via Nuitee
M
MOTLAFELA JULIET • family_with_children • bw
10
Treated like royalty, Nice food.I highly recommend Holiday Inn Express Suzhou Dushu Lake
Pros:

Warm welcome by staff led by Lena went above and beyond making us feel safe and valued.Genuinely caring for us from airport transfer to everything we needed. Clean hotel. Nearby to shopping centers

Cons:

Not applicable

2026-09-03 • via Nuitee
W
Wong • solo_traveller • my
10
2026-08-26 • via Nuitee
A
Aamena • couple • za
9
Pros:

Close to Campus accomodation, clean, convenient, comfortable with staff ready to assist. Metro, shops close by.

2026-08-11 • via Nuitee
M
Minh Nguyệt • solo_traveller • vn
10
Pros:

Quá tốt

2026-05-05 • via Nuitee
M
Martina • family_with_children • fr
8
Séjour agréable dans un environnement propre et bien situé
Pros:

Le petit déjeuner et son personnel, la situation géographique, la propreté, le ravitaillement en bouteilles d'eau, les produits de toilette, les chaussons

Cons:

Le personnel à la réception ne parle pas anglais, l'application de traduction est indispensable pour communiquer

2026-05-04 • via Nuitee
C
Claudia • couple • fr
8
2026-05-01 • via Nuitee
M
Madeleine • family_with_children • au
10
Would definitely recommend
Pros:

Everything was great. Spacious room. Practical laundry service

2026-04-29 • via Nuitee
C
Claudia • couple • fr
8
I will come again if I need to be in the neighbourhood
Pros:

Keke and huahua are very good and helpful

Cons:

It smelt of smoke in the room

2026-04-20 • via Nuitee
L
laurent • couple • fr
8
Pros:

C est très pratique pour visiter un étudiant il y a de l espace . Bon pdj

Cons:

Le réglage de la climatisation un peu compliqué et la télévision manque de chaîne étrangères

2026-04-07 • via Nuitee
K
koguma • solo_traveller • jp
8
Pros:

朝食がとても美味しく、無料のペットボトル水のサービスもありがたかったです。また、清掃員の方が笑顔で挨拶してくれたのも嬉しかったです。地下鉄の駅から徒歩約10分とアクセスも良く便利でした。

Cons:

壁が薄いせいか隣室の話し声や上階の足音が気になったことと、浴室シャワーで時々水漏れがありました。

2026-03-29 • via Nuitee
W
WEI-CHENG • couple • tw
9
不錯的經驗
Pros:

C P值高，早餐不錯吃

Cons:

離市中心遠

2026-03-27 • via Nuitee
G
Grace • family_with_children • sg
10
2026-03-23 • via Nuitee
G
Grace • family_with_children • sg
9
Pros:

Close to metro. About 300 metres walk. Easy great location. Many shops around. Very helpful to have grocery departmental store just downstairs which sold everything we needed.

We went during Chinese New Year and it was SUPER QUIET as all the students went home. No one was on the roads. It was fabulous!

Didn't realise it was actually right in the University town. But now I see how helpful it was as there are shops, public transport easily. Even a teaching hospital right there.

Staff are super helpful and fast to solve problems. Housekeeping was good too.
Love the toiletries. Love the toothpaste!

They have everything you need including nail files, hair serum, hand creams, bandages, etc.

We had a vomit episode and the staff were so kind to change our rooms without issue.

There were 2 types of teas available at foyer. LOVE THE HOT TEAS. Really appreciate the hot herbal teas.

Love the buffet breakfast! Good hot Chinese food and some pastries.

They use robots to help send items which is interesting.

There was sitting area at reception with sofa and tables.

The beds were comfortable and we could select other types of pillows. There was a sofa and table too.

Nice to have windows for fresh air.

Cons:

There was some rotten egg smell near the lifts. The bins bear the lifts always full and looking bad.
The older male staff look so grumpy and gruff when they came to deliver towels.
It was hard to book DiDi during Chinese New Year as the area was a bit quiet.
Beds and room could have been bigger.

2026-03-08 • via Nuitee
S
sweet may • couple • my
9
2026-03-08 • via Nuitee
Q
Queen • couple • id
10
值得回购
Pros:

不错，早餐非常不错，入住体验很好，房间很大，洗澡很舒服，酒店在文萃广场里面，离苏州大学也很近，离西交利物浦更近，出行有地铁，打车也很方便，以后只住智选假日酒店，前台花花的服务也很赞！热情周到印象很深

Cons:

延时没有

2026-02-13 • via Nuitee
A
Abigail • extended_group • cn
10
Great!
Pros:

I stayed here while studying at Xi'an Jiaotong-Liverpool University. The location is very convenient, just a short walk from the school, which made my daily commute a pleasure. Additionally, the breakfast buffet was quite substantial.

2026-01-15 • via Nuitee
L
Leqi • extended_group • cn
10
Great value for money!
Pros:

Getting around is super convenient. The hotel service and breakfast are both really satisfying—it’s perfect for business travelers, and there are free parking spots available.

2026-01-08 • via Nuitee
乐齐 • couple • cn
10
Absolutely perfect!
Pros:

It’s very close to Xi’an Jiaotong-Liverpool University, making travel incredibly convenient！The breakfast buffet has an abundant variety of options~

2026-01-07 • via Nuitee