Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good food
Cons:
Poor service
Understaffed
Inconsistencies with amenities

Categories

Cleanliness
6.96
It was clean; however, the hotel is described as very run down.
Service
5.43
Many reviews indicated poor service, with staff being unhelpful and unprofessional.
Location
8.47
Positive mention of the location being great and proximity to the beach.
Room Quality
7.42
Great room and spacious, but some issues with air conditioning. Overall positive sentiments.
Amenities
4.95
Limited amenity offerings, complaints about pool availability and lack of adequate staffing.
Value for Money
5.91
The hotel is seen as expensive given the level of service and amenities provided.
Food and Beverage
6.96
Meals were described as excellent, but service in dining was poor.
Overall Experience
5.93
Overall experience was below expectations due to service issues and constant dysfunction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:12

Property Description

Luxurious Beachfront Property

Outdoor Pool and Multiple Dining Options
The hotel boasts an outdoor pool with stunning views of the Arabian Sea, offering guests a relaxing and picturesque setting to unwind. With 6 dining options to choose from, including a fine dining Chinese restaurant, Italian delights, and a French Patisserie, guests can indulge in a variety of culinary experiences during their stay.

Convenient Amenities and Nearby Attractions
Featuring air-conditioned rooms with modern amenities, currency exchange services, and a tour desk, Novotel Mumbai Juhu Beach ensures a comfortable and hassle-free stay for all guests. Located within walking distance of popular eateries and shopping outlets, and with easy access to convention centers and business districts, the hotel offers both convenience and leisure options for travelers.

Book your stay at Novotel Mumbai Juhu Beach for a luxurious and memorable experience by the Arabian Sea.

Important information:

Please note an early departure fee of one night charge plus taxes is applicable, if the departure date is prior to the original departure date during the stay. For pre-paid bookings total charged amount will not be refunded in case of early departure.

Please note hotel does not allow outside food.

Please note smoking rooms are only on second floor.
All the Premier Rooms are nonsmoking rooms.

Only one pet weighing a maximum of 20kg is permitted per guest room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 16 years old and over stay for Rs. 2,360 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 2400 reviews
Cleanliness: 6.96
Service: 5.43
Location: 8.47
Room Quality: 7.42
Amenities: 4.95
Value for Money: 5.91
Food and Beverage: 6.96
Overall Experience: 5.93
N
Nima couple in
10
2026-05-23 via Nuitee
R
Ramalingamnaidu couple in
10
2026-05-23 via Nuitee
L
LALIT solo_traveller in
10
2026-05-22 via Nuitee
E
Ekta solo_traveller in
5
2026-05-22 via Nuitee
R
Ray family_with_children in
9
Great Location, good food and view is nice. Staffs at receiption should be more cooperative
Pros:

Beach front Restaurant was good

Cons:

Staff at reception are not very cooperative. They should help guests

2026-05-20 via Nuitee
P
Pramod solo_traveller in
10
Pros:

Nice

Cons:

Nice

2026-05-18 via Nuitee
K
Khurshid solo_traveller gb
10
Pros:

Great location. Staff were friendly and room was a good size with a good view.

Cons:

Shower was a bit faulty but usable

2026-05-17 via Nuitee
J
jaynit couple gb
9
2026-05-17 via Nuitee
V
Vishal solo_traveller in
1
Pros:

Disgusting

Cons:

Staff attitude

2026-05-15 via Nuitee
S
Samrat extended_group in
7
Good
Pros:

Location

Cons:

Breakfast service and spread could have been much better

2026-05-11 via Nuitee
J
Jain solo_traveller in
10
2026-05-08 via Nuitee
S
Satwinder couple in
10
Really satisfying experience. From check-in to check-out everything was amazing.
Pros:

It is located right at the beach. All Juhu hangouts are nearby. We were upgraded to a suite which was a really nice experience!

Cons:

Nothing to dislike

2026-05-08 via Nuitee
M
mamta family_with_children ke
10
Brilliant! Will definitely visit again!
Pros:

Breakfast was excellent!
Two morning cleaning room staff were excellent! I can’t recall their name but you can check . I was in room 734/735, with my dad and he was very kind and patient to help my 90 year old father, in working out the tv and other support, date was upto the 6 th of May .

Cons:

You need a hair and beauty salon….
Couldn’t style my hair until I went to an unknown salon. Expected a hair salon in a 5 star hotel like Novotel.
Spa was good .

2026-05-08 via Nuitee
M
M A R family_with_children in
8
2026-05-06 via Nuitee
A
Ahaan couple in
1
Only go if you want beach facing room
Pros:

Location is good, right on the beach

Cons:

The room was fine but the bathroom was run down. The room air conditioner wasn’t working properly. Called the reception 3 times, they sent the engineer but nothing changed. No call back from the manger and no reply for a room change request. Bad management from the hotel.

2026-05-05 via Nuitee
B
Blanca solo_traveller es
7
2026-05-05 via Nuitee
A
Ananya solo_traveller in
6
2026-05-03 via Nuitee
A
Abhijeet couple in
9
2026-05-02 via Nuitee
S
Shekhar solo_traveller in
10
2026-05-01 via Nuitee
C
Christine couple in
10
2026-04-29 via Nuitee