Novotel Bangkok on Siam Square

Hotels
Novotel
8.4 (5303 reviews)
Siam Square Soi 6, Rama I Road, Siam , Bangkok , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staffs
Cons:
Cleanliness issues
High noise levels

Categories

Cleanliness
8.11
Multiple reviews mentioned cleanliness issues, including complaints about the hotel's old wooden style and not being clean.
Service
9.08
Service was highlighted positively in several reviews, but some dissatisfaction was noted regarding concierges and staff attentiveness.
Location
9.62
Numerous reviews praised the hotel's excellent location near BTS and shopping areas.
Room Quality
8.07
Common complaints about room size, noise, and maintenance issues were raised, impacting overall perception.
Amenities
7.6
Amenities were described as minimal, with some items in poor condition and lacking variety.
Value for Money
8.06
Some reviews indicated that value was lacking relative to price, especially in relation to food and beverage offerings.
Food and Beverage
7.61
Breakfast options were noted as not meeting expectations, impacting overall dining satisfaction.
Overall Experience
9.08
Despite some negatives, many guests enjoyed their stay overall, and some had positive experiences with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:55

Property Description

Luxurious Amenities - Novotel Bangkok on Siam Square offers a range of luxurious amenities including a large outdoor pool, sauna room, day spa, and fitness center with activity classes.

Convenient Location - Situated just a minute's walk from Siam BTS Skytrain Station, the hotel is in close proximity to popular shopping centers like MBK, Siam Paragon, and Central World, making it a convenient choice for travelers looking to explore the city.

Culinary Delights - Guests can indulge in a variety of culinary experiences at The SQUARE restaurant, which serves international favorites and delicious Asian cuisine.

Experience luxury, convenience, and culinary delights all in one place at Novotel Bangkok on Siam Square. Book your stay now to enjoy a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 16 years old and over stay for THB 1,412 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5303 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 9.08
S
Sayed mohammed family_with_children bh
10
Clean net and amazing staff
Pros:

Location + staff + service

Cons:

Nothing

2026-06-07 via Nuitee
F
Franziska couple de
8
Schönes Hotel in guter Lage, sehr zu empfehlen.
Pros:

Das Hotel liegt in sehr guter Lage, mitten im SiamSquare. Das Hotel ist komfortabel und das Personal freundlich und zuvorkommend.

Cons:

Die Zimmer waren etwas hellhörig

2026-06-06 via Nuitee
W
Wipada solo_traveller th
10
2026-06-06 via Nuitee
F
Fahad couple sa
9
I highly recommended to everyone who is visiting Bangkok
Pros:

I love it

Cons:

The stuff are amazing and really helpful and they also speak Arabic

2026-06-06 via Nuitee
7
739sharifab Family
10
Premium Lounge
Pros:

Pae and Well were great hosts and very friendly and polite.

2026-06-05 via Tripadvisor
A
abdulrahmanaN5796DA Family
10
👌
Pros:

Grate hospitality
Thank Pea and well for you services

2026-06-05 via Tripadvisor
S
Shamma extended_group ae
10
2026-06-05 via Nuitee
M
MD couple bd
8
2026-06-05 via Nuitee
M
Muhammad Yousuf solo_traveller ae
6
Pros:

Quiet
Location was good

Cons:

Room space
Equipment condition
Some confused staff

2026-06-05 via Nuitee
T
timothydZ1323VK Family
10
Best Buffet Breakfast in Bangkok
Pros:

The Hotel breakfast is fantastic, one on the staff called Gig was 1st class, Gig ensured we were well catered for even making us coffee. Thanks Novotel and Gig for a great morning.

2026-06-04 via Tripadvisor
A
Areej family_with_children sa
5
Pros:

الفندق ممتاز وقريب من كل شي، والغرف كبيرة نوعًا ما. الموظفين كانوا لطيفين جدًا وتعاملهم جيد.

Cons:

عن نفسي، مستوى النظافة ما كان بالمستوى المتوقع. ونصيحة صغيرة: يفضل تجيبون غلايتكم معكم.

2026-06-04 via Nuitee
L
Lawrence family_with_children sg
8
Might return but not necessarily recommend to friends
Pros:

Location

Cons:

Inconsistent service. Whilst mostly good, one staff at the breakfast buffet concierge was unfriendly and rude while another housekeeping staff did not change our bedsheets and towels despite being personally asked to do so

2026-06-04 via Nuitee
A
Azlan couple my
10
Satisfying
Pros:

Good location

Cons:

Nothing

2026-06-04 via Nuitee
بوعلي solo_traveller qa
10
اجازة جيدة.
Pros:

جيد

Cons:

عدم التنوع وخاصة طعام الفطور.

2026-06-04 via Nuitee
A
Aeny couple bn
9
Pros:

Location, counter service reception, facilities

2026-06-04 via Nuitee
P
pongsakj2026 Couples
10
Hotel with great location and services
Pros:

Hotel is located in the best location of Bangkok, Siam Square, surrounded by restaurants, bars, department stores, and very close to BTS. The atmosphere in the hotel is much more cozy after renovation. Breakfast is very good and has much more variety of food after implemented a new buffet line last month. Much try the new lemon yoghurt soft serve, very refreshing. Staff are very helpful and friendly, especially Khun May at the restaurant, very nice and helpful.

2026-06-03 via Tripadvisor
M
Mina couple ae
6
Pros:

Location

Cons:

The smell, the front office was not friendly

2026-06-03 via Nuitee
D
Diganta solo_traveller sg
6
Not worth the money! Better options around the location!
Pros:

Location: Best location, centrally located.
Room: Very small room, old, bathroom doors are dirty with stains!
Breakfast: Okay, but they do not have varieties, and also a Novotel hotel should have had soaked oatmeal/porridge, which they never had for all four days.
Staff at the Breakfast restaurant - Robotic, no smile, borderline rude!
Cleaning Staff and Reception Staff - Excellent.

Cons:

The room is really small, no laptop/reading table or chair - very difficult to work. I am here for work/business. There should be more variety for breakfast, it's really mundane!
Not worth the money!

2026-06-03 via Nuitee
A
Alhanouf couple sa
8
2026-06-03 via Nuitee
N
Nguyen extended_group vn
8
2026-06-02 via Nuitee