El Turix Bacalar

Hotels
8.3 (39 reviews)
Calle 23 entre 18 y 20 , Bacalar , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Tranquil location
Comfortable room
Cons:
Dirty bathroom
Unusable kettle

Categories

Cleanliness
6.41
The reviews indicate that the cleanliness was a significant concern with mentions of dirty sheets and an unclean bathroom.
Service
9.38
Standard quality for this hotel tier, no specific issues mentioned.
Location
9.42
The area is noted as tranquil, contributing positively to the experience.
Room Quality
7.87
The room is described as simple but comfortable.
Amenities
7.4
Some amenities are satisfactory, but there are issues with the kettle not being usable.
Value for Money
8.86
Considering the overall experience and issues, the value is reasonable.
Food and Beverage
8.41
No direct mentions of food quality, standard quality for this hotel tier.
Overall Experience
8.68
Overall a pleasant stay, despite some cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Outdoor Swimming Pool and Garden
El Turix Bacalar features an inviting outdoor swimming pool and a lush garden, perfect for relaxation and enjoying the tropical surroundings.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is equipped with a private bathroom, flat-screen TV, air conditioning, and some even include a balcony for stunning views. Additionally, guests can enjoy the convenience of a desk and a coffee machine in their rooms.

Free WiFi and Airport Shuttle Service
Stay connected with complimentary WiFi throughout the property. For added convenience, El Turix Bacalar offers a free airport shuttle service to ensure a hassle-free arrival and departure experience.

Book your stay at El Turix Bacalar now and indulge in a tranquil oasis in the heart of Bacalar.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 39 reviews
Cleanliness: 6.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.68
L
Leanne • couple • es
10
Pros:

Tuve una estancia excelente. El alojamiento está a unos 20 minutos caminando de la laguna, en una zona tranquila y bonita, con alberca y un jardín grande, todo a buen precio.

Aquí estás más cerca de la vida local, con restaurantes increíbles y a buen precio. Recomiendo mucho Taquería Díaz, Taquería Irvin, El Ta Crudito - que tiene birria los fines de semana - y Comedor Victoria.

La habitación es amplia, limpia y cómoda. También ofrecen café, y cuenta con mini refri, AC y televisión. En general, una excelente opción para hospedarse en Bacalar.

2026-05-06 • via Nuitee
W
Wim v.d. Welle • solo_traveller • nl
7
Pros:

All very new. coffee machine and refrigerator in the room.

Cons:

No information in the room.
Host never seen.
No wifi code available. We had to ask other guests in other rooms. No drinking water available.
No shower foam or shower gel or shampoo available.
Nothing on the wall to hang my used towel so it can dry.
No cleaning of the room. Further it was okay.

2026-05-04 • via Nuitee
J
Jorge • solo_traveller • mx
10
2026-05-02 • via Nuitee
S
Sabine • solo_traveller • de
7
Tauben würden eine 10.vergeben
Pros:

Das Zimmer war geräumig und ansprechend eingerichtet. Das Bett bequem. Poolhandtücher waren vorhanden.

Cons:

Erst nach mehrfacher Nachfrage erhielten wir die Check-In Informationen und für das W-Lan Passwort mussten wir erneut nachfragen.
Die Möbel auf dem Balkon waren voller Taubenkot und so nicht nutzbar. Die Liegen am Pool waren ebenfalls sehr verschmutzt und abgenutzt.

2026-04-30 • via Nuitee
J
Justine • solo_traveller • fr
7
Pros:

- logement propre et rangé
- climatisation
- prix
- jardin propre et aménagé
- piscine propre et décorée
- réfrigérateur
- réponse rapide du personnel

Cons:

- Hôtel situé dans un quartier sombre le soir, pas vraiment de lumière, ce n’est pas très rassurant.
Un peu loin de la gare routière à pied et de la lagune.

- Sol abîmé

2026-04-28 • via Nuitee
S
Sandrine • couple • fr
10
2026-04-17 • via Nuitee
S
Sara • solo_traveller • it
10
Pros:

Bellissima struttura, perdonale disponibile e accuratezza

2026-04-11 • via Nuitee
L
Laetitia • couple • fr
9
Pros:

It smells really nice in the room! Clean linen and cleaning everyday keeps the room really nice. Staff was really quick to answer.

Cons:

I liked everything, just small pod of water during strong rains in the room but nothing big. We had a car so the location was fine with us.

2026-04-07 • via Nuitee
A
Anahí • couple • mx
10
Pros:

Muy privado y tranquilo

Cons:

Parking

2026-04-07 • via Nuitee
A
Anais • couple • fr
7
2026-04-01 • via Nuitee
C
CamcamGau • couple • fr
10
Pros:

Tout était parfait !
Un petit coin de paradis.

2026-03-28 • via Nuitee
N
Natálie • couple • ca
7
Nice, clean room, with garden and pool. Little bit far from city centre and the lagoon.
Pros:

Nice, clean, pretty big room, sitting outside, pool and we really appreciated small fridge and coffee machine.

Cons:

Little bit far from center but we went by car and it was good

2026-03-19 • via Nuitee
L
Lachie • couple • au
10
Relaxing
Pros:

Great place, awesome pool and room. Recommend for anyone. The staff are also super amazing and helpful.

2026-02-25 • via Nuitee
G
Ghislaine • couple • ca
7
2026-02-22 • via Nuitee
J
johana • couple • mx
7
Lugar tranquilo
Pros:

La tranquilidad del lugar

Cons:

El baño no estaba limpio y la cafetera tenía agua atrasada y sucia, no pudimos usarla, el colchón no era tan cómodo

2026-01-19 • via Nuitee
V
Valentina • couple • it
10
Struttura stupenda
Pros:

Stanza bella, spaziosa e pulita. Bella terrazza e rilassante giardino e piscina. Lo raccomandiamo assolutamente!

Cons:

Un po lontano dal centro

2026-01-05 • via Nuitee
I
Ivan • couple • be
7
Ruime, comfortabele en propere kamer met ruime tuin en zwembad.
Pros:

Rustig gelegen op 15 minuutjes wandelen van het centrum.
Koffiezet en koelkastje.

Cons:

De terrasstoelen waren vuil en tekende zwarte lijnen af op je kledij.
Het reinigingsmiddel had een sterke( voor ons minder aangename)geur.
Hoekje met rommel achteraan in de tuin misschien afschermen(?).

2026-01-04 • via Nuitee
P
Patty • family_with_children • mx
10
Pros:

facil de llegar, la habitación es sencilla pero confortable, tuvimos una estancia agradable.

2025-12-31 • via Nuitee
A
Ayoub • couple • fr
7
2025-10-31 • via Nuitee
P
Pauliina • couple • id
8
2025-09-08 • via Nuitee