Hotel Aldea 19 Bacalar

Hotels
8.8 (336 reviews)
Costera Boulevard Costero Sur no. 575 , Bacalar , MX
+52 983 688 3032

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Garden
Safety deposit box
Bar
Sun terrace
Daily housekeeping
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly staff
Cons:
Limited amenities
High prices

Categories

Cleanliness
8.76
Guests mentioned cleanliness as a positive aspect.
Service
9.23
Staff was noted as friendly, but some found the service lacking at times.
Location
9.27
The hotel is well-located by the lagoon, though some would prefer closer access to the center.
Room Quality
8.72
Rooms are described as comfortable, but one review expressed dissatisfaction about a lack of amenities.
Amenities
8.25
Limited amenities mentioned; guests expressed a desire for more activities on-site.
Value for Money
8.21
Some guests felt prices were too high for the offerings.
Food and Beverage
8.76
Breakfast received positive remarks, though additional meal options were mentioned as needed.
Overall Experience
9.23
Overall satisfaction is high, with beautiful surroundings noted, but some disappointments present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:24

Property Description

Charming Oasis in Bacalar

Scenic Views and Comfortable Stay
Hotel Aldea 19 Bacalar offers garden views, a terrace, and balconies with stunning lake views. The air-conditioned rooms are well-equipped with modern amenities for a comfortable stay.

Delicious Dining Options
Indulge in à la carte and American breakfast options every morning, including eggs, bacon, beans, and more. Enjoy complimentary refills of American coffee and fresh fruit juices to start your day right.

Convenient Location
Located just a short distance from Corozal and San Fernando, and only 19 km from Chetumal International Airport, Hotel Aldea 19 Bacalar is the perfect retreat for your next getaway.

Book now to experience the beauty and comfort of Hotel Aldea 19 Bacalar.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 336 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
F
Frida • couple • mx
10
Regresaría
Pros:

Todo perfecto

2026-11-06 • via Nuitee
T
Taynari • couple • fr
10
Petit bijou à Bacalar
Pros:

Tout ! Super petit hôtel directement au pied du lac. Personnel très sympathique et cadre magnifique

2026-11-04 • via Nuitee
H
Hector • couple • mx
10
2026-11-03 • via Nuitee
P
Paola • family_with_children • mx
8
Excelente ubicación
Pros:

La ubicacion y el desyuno que tiene incluido

Cons:

Que no hay alberca

2026-11-02 • via Nuitee
B
Bart • couple • nl
10
Pros:

Dream location. Perfectly located at the lake. It feels like a private island. Its perfect. Breakfast two options (pancakes and eggs) were very good. Staff was very friendly. Walk to the town is +/- 20 mins (safe).

2026-10-30 • via Nuitee
S
Simone G. • extended_group • it
9
2026-10-29 • via Nuitee
J
Jorge • couple • mx
9
Acceso a la laguna y muelle propio
Pros:

Ubicación, acceso a la laguna, atención del personal

Cons:

El internet en la habitación era una señal baja y se desconectaba constantemente

2026-10-28 • via Nuitee
M
Magali • couple • mx
9
Pros:

La amabilidad del personal

2026-10-25 • via Nuitee
M
Mylene • couple • fr
9
Séjour de rêve à Bacalar
Pros:

L'emplacement sur la lagune est vraiment super! Vous pouvez admirez le lever du soleil qui est incroyable! Nous avions une chambre avec vue sur la lagune et le lit était confortable.
Le personnel de l'hotel est très gentil.
Le petit déjeuner le matin est bon et suffisant pour ma part (café, fruits, pancakes ou œufs au choix).
Vous pouvez garer votre voiture sur la route devant l'hotel (bandes blanches) donc parking pas nécessaire.

Cons:

Tout était bien mais il manquerait des paddles ou des kayaks pour pouvoir se balader sur la lagune a toute heure!

2026-10-25 • via Nuitee
W
Wiktoria • couple • pl
8
Generalnie bardzo polecam, mimo sporej odleglosci od miasta, hotel broni sie fajnym pomostem nad jeziorem, gdzie mozna m
Pros:

Hotel ma dostęp do jeziora, bardzo dobrze zaopatrzony w leżaki i huśtawki w wodzie. Bardzo pomocna i miła obsługa. Pani z recepcji zamówiła nam taksówkę.

Cons:

Średnie śniadanie i kwaśna kawa

2026-10-24 • via Nuitee
S
Saba • solo_traveller • fi
10
Beautiful hotel with amazing view
Pros:

The view of the lagoon was amazing! Loved the hotel, clean and comfortable.

Cons:

Nothing negative!

2026-10-09 • via Nuitee
H
Hector • couple • mx
10
Muy agradable sin duda regresaría . Recomendable 10 de 10
Pros:

Increíble la ubicación el hotel muy bien conservado cómodo y muy agradable . El desayuno excelente y bonito

2026-10-09 • via Nuitee
A
Ana Andréa • solo_traveller • br
10
Vista maravilhosa da lagoa
Pros:

Hotel limpo, silencioso, a lagoa é como a piscina do hotel. Não é tão perto do centro de Bacalar mas ficar na lagoa compensa muito a distancia do centro.

2026-10-08 • via Nuitee
E
Elisa • couple • us
8
More food options on menu
Pros:

The stairs need to be clean they were dirty when going down to lagoon

Cons:

Needs to be clean by lagoon

2026-09-18 • via Nuitee
I
ISAIAS • extended_group • mx
10
UN LUGAR MEGA AGRADABLE
Pros:

LA UBICACION Y EL ACCESO A LA LAGUNA, UN VERADERO PARAISO.

Cons:

NOS TOCO LA MALA SUERTE DE QUE SE FUERA LA LUZ, NO TUVIMOS AIRE ACONDICIONADO Y EL CALORCITO ESTUVO FUERTE.

2026-09-16 • via Nuitee
K
Keith • solo_traveller • us
10
2026-09-16 • via Nuitee
J
Jeannette • solo_traveller • ch
9
Pros:

Wir waren 3 Nächte dort. Die Lage isz einmalig schön. Man kann locker zu Fuss ins Zentrum gehen. Einige würden wohl die fehlenden Ablageflächen bemängeln, aber für einen Kurzurlaub ist die Ausstattung durchaus ausreichend.
Die Betten sind bequem. Der Wasserdruck ausreichend. Die Zimmer sauber. Das Personal sehr freundlich und hilfsbereit. Ein paar Spanischkenntnisse sind von Vorteil.

Cons:

Die Treppeneinstiege ins Wasser sollten unbedingt gewartet werden. Die Stufen sind glitschig, eine Stufe fehlt. Man muss bei allen 3 Treppen sehr vorsichtig sein.
Die Sonnenschirme und eine etwas ramponierte Hängematte vermitteln einen etwas ungünstigen Eindruck.
Es gab nur 2 Sonnenschirme, aber 5 oder 6 Ständer. Auf Nachfrage hiess es, es gäbe nur die 2 Schirme. Wenn das so ist, sollte man aufstocken. Liegestühle gibt es nämlich in ausreichender Menge.

2026-09-14 • via Nuitee
J
JOSELUISMOLINA • solo_traveller • es
10
Pros:

Excelente lugar.....y una atencion impecable

2026-09-14 • via Nuitee
G
Ganesh • couple • fr
10
Hotel boutique agradable para disfrutar Bacalar.
Pros:

Hotel boutique agradable para disfrutar de la laguna de Bacalar con su propio pontón. Habitación amplia y cómoda. Desayuno bueno. Varios restaurantes cercanos, accesibles en taxi.

Cons:

Nada.

2026-09-06 • via Nuitee
B
Bruno • solo_traveller • fr
10
Pros:

Tout

Cons:

Rien

2026-09-03 • via Nuitee