Hotel Aldea 19 Bacalar

Hotels
8.8 (336 reviews)
Costera Boulevard Costero Sur no. 575 , Bacalar , MX
+52 983 688 3032

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Garden
Safety deposit box
Bar
Sun terrace
Daily housekeeping
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly staff
Cons:
Limited amenities
High prices

Categories

Cleanliness
8.76
Guests mentioned cleanliness as a positive aspect.
Service
9.23
Staff was noted as friendly, but some found the service lacking at times.
Location
9.27
The hotel is well-located by the lagoon, though some would prefer closer access to the center.
Room Quality
8.72
Rooms are described as comfortable, but one review expressed dissatisfaction about a lack of amenities.
Amenities
8.25
Limited amenities mentioned; guests expressed a desire for more activities on-site.
Value for Money
8.21
Some guests felt prices were too high for the offerings.
Food and Beverage
8.76
Breakfast received positive remarks, though additional meal options were mentioned as needed.
Overall Experience
9.23
Overall satisfaction is high, with beautiful surroundings noted, but some disappointments present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:24

Property Description

Charming Oasis in Bacalar

Scenic Views and Comfortable Stay
Hotel Aldea 19 Bacalar offers garden views, a terrace, and balconies with stunning lake views. The air-conditioned rooms are well-equipped with modern amenities for a comfortable stay.

Delicious Dining Options
Indulge in à la carte and American breakfast options every morning, including eggs, bacon, beans, and more. Enjoy complimentary refills of American coffee and fresh fruit juices to start your day right.

Convenient Location
Located just a short distance from Corozal and San Fernando, and only 19 km from Chetumal International Airport, Hotel Aldea 19 Bacalar is the perfect retreat for your next getaway.

Book now to experience the beauty and comfort of Hotel Aldea 19 Bacalar.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 336 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
E
Elisa • couple • us
8
More food options on menu
Pros:

The stairs need to be clean they were dirty when going down to lagoon

Cons:

Needs to be clean by lagoon

2026-09-18 • via Nuitee
K
Keith • solo_traveller • us
10
2026-09-16 • via Nuitee
I
ISAIAS • extended_group • mx
10
UN LUGAR MEGA AGRADABLE
Pros:

LA UBICACION Y EL ACCESO A LA LAGUNA, UN VERADERO PARAISO.

Cons:

NOS TOCO LA MALA SUERTE DE QUE SE FUERA LA LUZ, NO TUVIMOS AIRE ACONDICIONADO Y EL CALORCITO ESTUVO FUERTE.

2026-09-16 • via Nuitee
J
Jeannette • solo_traveller • ch
9
Pros:

Wir waren 3 Nächte dort. Die Lage isz einmalig schön. Man kann locker zu Fuss ins Zentrum gehen. Einige würden wohl die fehlenden Ablageflächen bemängeln, aber für einen Kurzurlaub ist die Ausstattung durchaus ausreichend.
Die Betten sind bequem. Der Wasserdruck ausreichend. Die Zimmer sauber. Das Personal sehr freundlich und hilfsbereit. Ein paar Spanischkenntnisse sind von Vorteil.

Cons:

Die Treppeneinstiege ins Wasser sollten unbedingt gewartet werden. Die Stufen sind glitschig, eine Stufe fehlt. Man muss bei allen 3 Treppen sehr vorsichtig sein.
Die Sonnenschirme und eine etwas ramponierte Hängematte vermitteln einen etwas ungünstigen Eindruck.
Es gab nur 2 Sonnenschirme, aber 5 oder 6 Ständer. Auf Nachfrage hiess es, es gäbe nur die 2 Schirme. Wenn das so ist, sollte man aufstocken. Liegestühle gibt es nämlich in ausreichender Menge.

2026-09-14 • via Nuitee
J
JOSELUISMOLINA • solo_traveller • es
10
Pros:

Excelente lugar.....y una atencion impecable

2026-09-14 • via Nuitee
G
Ganesh • couple • fr
10
Hotel boutique agradable para disfrutar Bacalar.
Pros:

Hotel boutique agradable para disfrutar de la laguna de Bacalar con su propio pontón. Habitación amplia y cómoda. Desayuno bueno. Varios restaurantes cercanos, accesibles en taxi.

Cons:

Nada.

2026-09-06 • via Nuitee
B
Bruno • solo_traveller • fr
10
Pros:

Tout

Cons:

Rien

2026-09-03 • via Nuitee
J
Juan Roberto • couple • mx
8
2026-09-02 • via Nuitee
F
francisco • solo_traveller • es
9
Pros:

El lugar es precioso

2026-09-01 • via Nuitee
J
Julian • extended_group • de
10
2026-08-31 • via Nuitee
J
Johan Marcel • couple • nl
9
Heerlijke dagen gehad
Pros:

Het was heel schoon, zelfs geen schimmel in de douche.

Cons:

De taalbarrière was soms lastig, het personeel spreekt bijna geen Engels. Maar met een vertaalapp konden we ons ook redden.

2026-08-28 • via Nuitee
V
Valeria Suarez Suchowitzki • solo_traveller • mx
10
Pros:

Que esta a la par de la laguna

Cons:

Nada

2026-08-24 • via Nuitee
R
roman • solo_traveller • co
10
2026-08-19 • via Nuitee
S
Sylvia • solo_traveller • fr
9
Pros:

Hotel moderne et très bien aménagé. Super ponton face à la lagune.

Cons:

Pas de place de parking dédiée mais nous avons trouvé un nous garer facilement dans la rue.

2026-08-15 • via Nuitee
A
Alice • extended_group • it
8
Pros:

Le camere molto pulite, la colazione con la vista sulla laguna

Cons:

Niente

2026-08-15 • via Nuitee
A
Amaury • couple • mx
8
Cons:

Que las habitaciones no tienen vista a la laguna ni blacones

2026-08-15 • via Nuitee
A
Aidan • solo_traveller • gb
8
Pros:

Incredible spot on the lagoon! Staff are lovely and the room was comfortable! Walkable distance to some nice restaurants including Mr Burrito- unbelievable food!

2026-08-10 • via Nuitee
D
Doriley • couple • sv
1
Cons:

No está limpio

2026-08-06 • via Nuitee
F
Francisco Javier • couple • es
8
Buen lugar para pasar unos dias
Pros:

Era precioso con salida directa a la laguna y la habitación grande y bonita.

2026-08-04 • via Nuitee
N
Nathalie • solo_traveller • fr
9
Bel hôtel donnant directement sur la lagune de Bacalar
Pros:

L'emplacement, avec ponton privé donnont directement sur la lagune de Bacalar.
La vue sur la lagune de notre chambre
La gentillesse dupersonnel
La propreté des lieux, impeccable

Cons:

La chambre était peut être un peu petite, mais quand même très bien.

2026-08-02 • via Nuitee