Hotel Jaky SPA Complex

Hotels
6.4 (126 reviews)
31 Dunav Str , Kranevo , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Warm pool
Food quality
Cons:
Cleanliness issues
Amenities not working
Poor service response

Categories

Cleanliness
4.31
Multiple mentions of poor cleanliness, including mold and unclean amenities.
Service
8.28
Service was mentioned as decent despite other issues, described as 'standard quality for this hotel tier'.
Location
7.82
Some reviews mention good proximity to the beach but require some walking.
Room Quality
5.27
Negative feedback regarding room conditions like broken facilities and musty smells.
Amenities
6.3
Spa and other amenities were mentioned as not functioning well.
Value for Money
5.26
Considered low due to the discrepancy between what is offered and the experience.
Food and Beverage
7.31
Positive remarks on food quality, especially breakfast.
Overall Experience
6.68
Overall impression lowered due to several serious issues encountered during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:28

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Hotel Jaky SPA Complex with its sauna, heated pool, steam bath, and outdoor pool. Pamper yourself with a rejuvenating spa experience during your stay.

Scenic Views and Comfortable Rooms
Enjoy stunning sea views from most of our air-conditioned rooms, each equipped with modern amenities like LCD-screen cable TV, free Wi-Fi, and a private bathroom. Relax in comfort and style at our hotel.

Convenient Location and Exciting Activities
Located just a short walk from the beach and the town center, Hotel Jaky SPA Complex offers easy access to nearby attractions. Rent a car or bike from our 24-hour reception to explore the area, or opt for horse riding organized by the hotel.

Experience the perfect blend of relaxation and adventure at Hotel Jaky SPA Complex. Book your stay now for an unforgettable getaway.

Important information:

We are offering on our private beach a free parasol and sunbed for every guest of the hotel.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 126 reviews
Cleanliness: 4.31
Service: 8.28
Location: 7.82
Room Quality: 5.27
Amenities: 6.3
Value for Money: 5.26
Food and Beverage: 7.31
Overall Experience: 6.68
O
OLEKSANDR • family_with_children • ua
7
Pros:

Персонал, теплый бассейн, сауна

Cons:

Стены в номере прокурены, сильный запах. В ванной плесень. Хамам не работал.

2025-10-31 • via Nuitee
МИЛЕН • couple • bg
2
Cons:

Нищо не работи, а рекламите са за СПА

2025-10-20 • via Nuitee
Z
zhana • family_with_children • gb
1
Cons:

L don't like bukose don't have water and is very old every year l go there but tish is my last time nothing change everything is broken table very bad

2025-09-07 • via Nuitee
I
Irinka • solo_traveller • bg
7
2025-09-01 • via Nuitee
P
Petya • extended_group • bg
4
2025-09-01 • via Nuitee
Румен • couple • bg
10
Края на лятото за нас
Pros:

Всичко беше прекрасно, хотела, частния плаж, храната в двата ресторанта и обслужването на всички тези места! Не на последно място Кранево, тихо и спокойно, перфектно за почивка!

Cons:

Няма забележки.

2025-08-31 • via Nuitee
Мартин Тончев • couple • bg
10
2025-08-29 • via Nuitee
Y
Yunal • family_with_children • bg
6
Cons:

Parkinga e mnogo malak i blasnaha mi kolata v parkinga
restorant, spa nishto obshto sas snimkite

2025-08-27 • via Nuitee
S
Slavica • family_with_children • rs
3
Pros:

Ništa

Cons:

Ne bih preporučili ovaj objekat za porodice. Smeštaj je neuredan, prljav i potrebno je renoviranje celog objekta. Sadržaji koji su prikazani na Booking.com nisu realni, a ni dostupni.

2025-08-26 • via Nuitee
Ивелина • family_with_children • bg
5
2025-08-25 • via Nuitee
K
Krasteva • couple • bg
1
2025-08-20 • via Nuitee
калин • couple • bg
10
2025-08-19 • via Nuitee
I
IULIAN • couple • gb
1
2025-08-17 • via Nuitee
Александър • couple • bg
4
Pros:

Балкон и топ матрака беше удобен .

Cons:

Двойно легло а на него два топматрака на половина разделени и пропадаш по средата , няма (ютия , кошче,кана,печка и т.н) , само сапун и шампоан , не добре изчистени имаше и висящи паяжини ,басейна долу пълен с оси и други боклуци.Няма кой да ги махне.Липсва персонал според мен . Няма мрежа на балконската врата беше влетял един огромен стършел и имаше приключение с него.

2025-08-17 • via Nuitee
G
Gunay • couple • bg
5
2025-08-15 • via Nuitee
J
Joseba • couple • es
6
Pros:

El desayuno.

Cons:

El relax centre. Sólo conseguimos que pusieran en marcha la sauna, lo demás sin funcionar.
Por otro lado, el hotel no está en primera línea de playa como aparece en booking., hay que caminar altededor de 2 km.
Al parecer la dirección que aparece en booking no coincide con la del hotel, el gps te vuelve loco. Es un dato a revisar.

2025-08-13 • via Nuitee
P
Pierwszy • couple • pl
3
Zdecydowanie NIE POLECAM!!!!
Pros:

Hotel umieszczony jest w cichej miejscowości na uboczu. Na piechotę do plaży trzeba iść około 30 min. Nad morzem dostajecie leżaki w cenie hotelu. Kilka knajpek kilka metrów od leżaka.

Cons:

To długa lista. Ale zacznijmy od największej lipy.
1. Dwa dni wieczorami nie było wody do mycia. Wracasz po całym dniu na plaży, spocony, cały w piasku i soli z można. I nie mozes się umyć. Obsługa twierdziła pierwszego dnia że coś w hotelu się zepsuło. Następnego dnia że awaria jest w miejscowości i wszędzie wody nie ma. Co było kłamstwem. Byłem spytać w innych hotelach na tej ulicy i woda u nich była cały czas. Zgłosiłem do obsługi brak wody. I co? Nic!!! Brak reakcji. Dzwoniłem, pisałem SMS i e-mail. Brak odpowiedzi. 2. Od początku nie działa spa które jest w ofercie. Sauny sucha i mokra, wyłączone. Ich stan to dramat wszystko zardzewiałe i popsute. Do jednej sauny drzwi zastawione. Bąbelki w basenie nie działają tak jak i wodospad w ścianie. Tynk odpada ze ścian. Wszędzie otwierane skrzynki z mediami. Bezpieczniki z prądem i zawory do wody. Na dworze basen i jacuzzi. No i basen fajny głęboki czysty ale jacuzzi znowu tylko jest i nie działa. Obok budka, w środku zlew i toaleta. Spłuczka rozebrana i nie działa a miski nikt nie mył. W środku 💩.
3. Parking niby dla wszystkich gości a faktycznie było trzeba stawiać auta za innymi i rano odjeżdżać albo szukać kogoś żeby odjechał.
4. W pokoju na dzień dobry gniazdko wystaje z przewodami ze ściany.
OSTATNIEGO DNIA POPROSIŁEM PANIE O ROZMOWE Z WŁAŚCICIELEM I NIKT NIE PRZYSZEDŁ DO NAS.

2025-08-11 • via Nuitee
Стела • family_with_children • bg
10
2025-08-11 • via Nuitee
D
Dzhelil • family_with_children • bg
1
2025-08-10 • via Nuitee
D
Dzhelil • family_with_children • bg
1
2025-08-10 • via Nuitee