Bridgewood Manor Hotel & Spa

Hotels
7.6 (2101 reviews)
Bridgewood Roundabout, Walderslade Woods , Chatham , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.05
Multiple reviews indicate cleanliness issues, with reports of dirty carpets and unclean rooms.
Service
9.01
Staff were described as helpful overall, though some interactions were reported as indifferent.
Location
9.05
Ideal location mentioned in multiple reviews, convenient for guests.
Room Quality
6.51
Rooms reported as comfortable but several reviews noted they were dated and in need of refurbishment.
Amenities
7.04
Amenities such as the spa were described as small and not well maintained.
Value for Money
7.5
Guests felt the hotel offered decent value considering its location, despite some dissatisfaction with amenities.
Food and Beverage
7.55
Food quality received mixed reviews; some items were praised while others were criticized.
Overall Experience
8.12
Ratings reflect a generally satisfactory experience, but several areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:46

Property Description

Luxurious Accommodation
Experience comfort in one of our 100 bedrooms, each equipped with high-speed internet access for your convenience.

Relaxing Spa & Leisure Facilities
Indulge in our spa's relaxing amenities, including a swimming pool, sauna, steam room, and gym. Treat yourself to a rejuvenating massage or beauty treatment.

Exquisite Dining Options
Savor delicious meals at Squires Restaurant, offering an à la carte menu, or unwind at the lounge and bar with a selection of teas and snacks.

Escape to Bridgewood Manor Hotel & Spa in mid Kent for a perfect blend of relaxation and convenience. Book your stay now for an unforgettable experience.

Important information:

Please note pets can be accommodated at an extra fee of GBP 20 per stay.

Please note we operate a children's swim times, which are:
Monday - Saturday 8.00am - 10.00am and 6.00pm - 8.00pm
Sunday 8.00am - 9.00am and 5.00pm - 7.00pm

‘Pre-authorization Notice’ Important information for you regarding your credit/debit card Bridgewood Manor Hotel requires all guests to provide a valid credit or debit card on check- in. The hotel will pre-authorize your card for your full room rate (unless room rate paid in advance) plus £50 per room for any additional charges or incidentals. You will be unable to check-in without a valid credit or debit card. If you arrive to check-in with only Apple Pay options via your phone or watch, and no physical card, the £50 charge for incidentals will be taken as a payment and refunded on check-out if no charges are incurred.Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2101 reviews
Cleanliness: 6.05
Service: 9.01
Location: 9.05
Room Quality: 6.51
Amenities: 7.04
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 8.12
A
Alexandra family_with_children gb
4
Too expensive for the value given
Pros:

The location

Cons:

Price, hotel is outdated, staff do not look very bothered or in a rush to help, we had to call the reception 3 times for the same issue

2026-08-28 via Nuitee
K
Kerry solo_traveller gb
8
Nice venue.
Pros:

The room was beautiful and spacious. Three venue itself was lovely.

Cons:

The bathroom could use a tidy up. The drinks were very expensive and my wine came out warm.

2026-08-28 via Nuitee
J
Jacek family_with_children gb
5
Pros:

Comfortable bed

Cons:

Noisy, wedding guests, extra charge for parking

2026-08-25 via Nuitee
A
Adrian solo_traveller gb
6
2026-08-25 via Nuitee
J
Jamie solo_traveller gb
6
2026-08-25 via Nuitee
B
Bhavesh solo_traveller gb
8
2026-08-25 via Nuitee
S
Sue couple gb
10
Would definitely stay again and make use of the spa next time.
Pros:

Room was a generous size for a standard room. As well as the superking sized bed, bedside tables and wardrobe, there was a coffee table and chairs, plus a desk and chair, all with plenty of space to get around. Tea and coffee making facilities were in their own area, rather than on the desk, which was nice.
Bathroom was modern and clean, with good walk in shower and toiletries provided. Breakfast was good overall - excellent field mushrooms, seasoned well.

Cons:

We were situated close to the lift motor room and could hear the quiet drone of the motor cutting in and out. It wasn't the volume that was an issue, only that the noise was intermittent (a bit like someone snoring quietly, but irregularly)! However we ended up using the fan in the room and the white noise that provided masked the sound of the motor.
Only complaint with the cooked food was that it was only just warm. We came down to eat half an hour before breakfast finished.

2026-08-25 via Nuitee
J
Jackie couple gb
6
Average
Pros:

Courtyard was lovely

Cons:

The bed. Mattress uncomfortable

2026-08-24 via Nuitee
S
Scott solo_traveller gb
9
Good spa hotel
Pros:

Clean, safe room. Massive bed. Spa area was good, clean.

Cons:

I wasn’t too keen on paying for parking as a hotel guest.

2026-08-24 via Nuitee
L
Lily family_with_children gb
6
Pros:

The breaksfast and the spa facilities.

Cons:

That even though you pay so much for hotel you have to still pay for parking & a tray charge for room service.

2026-08-23 via Nuitee
M
Michelle couple gb
10
2026-08-22 via Nuitee
S
Steve solo_traveller gb
8
Pros:

The . Pool & Sawn a

2026-08-22 via Nuitee
J
Jonathan solo_traveller gb
4
Pros:

The room was a nice size, very clean and tidy. It had everything i needed. The spa was also very nice and relaxing after a long day, albeit no padlocks. Large TV was great too.

Cons:

After staying here for around 5 years in a row now, this year felt like things have taken a bad turn with the newer additions.

Parking charges now apply. Which we paid at the reception. Then I received 4 parking tickets when I got home anyway.

There's now a 10% gratuity fee automatically added to all orders at the bar and resteraunt that will be removed, but only if you ask each time, I felt bad asking and always left a bad taste. This isn't america. Tipping is optional. Pay your staff better wages if they need it.

We ate in the resteraunt on the first night and were left waiting over 1 hour 20mins for our food. Which definitely wasnt worth the wait when it finally arrived. My steak was cold. We decided to find another option for the rest of the weekend.

2026-08-20 via Nuitee
S
Sandra couple gb
10
Lovely hotel, lovely staff, lovely room, lovely breakfast.
Pros:

Lovely room, friendly and helpful staff, lovely breakfast

Cons:

Nothing

2026-08-20 via Nuitee
D
Deborah extended_group gb
7
Basic pleasant hotel, disappointing spa facilities and some aspects of service.
Pros:

Location for planned trip was perfect ,good evening meal and well presented breakfast with varied choices.
Quality ingredients used.
Complimentary drinks in fridge.
Pleasant friendly staff

Cons:

Shower was difficult to use due to height of shower attachment, no air con in room.
Beds could have been more comfortable.
Although the food was good we had to wait 75 minutes for our food due to a coach
party also our cocktails were very basic and watery.We were underwhelmed by the spa facilities are very small .

2026-08-18 via Nuitee
G
Geraldine family_with_children ie
8
Very short but enjoyable
Pros:

Breakfast was lovely, great selection of food and staff were so helpful

Cons:

I didn't like that 10% is added to every bill for tips

2026-08-17 via Nuitee
E
Emeline solo_traveller gb
10
Pros:

I really like this place. It is my go too for relaxing.

2026-08-16 via Nuitee
N
noel solo_traveller gb
7
Bridgewood Manor Hotel
Pros:

Comfy bed, ideal location, helpful and friendly staff

Cons:

Having to pay for parking. No air conditioning in the room ,no ventilation in the bathroom. The shower was very difficult to set at a reasonable temperature.

2026-08-16 via Nuitee
L
Linda family_with_children gb
7
Pros:

The Spa

Cons:

Expensive drinks
Rusty shower rails and dusty fans in bedrooms.

2026-08-16 via Nuitee
R
Rose solo_traveller gb
7
Nice hotel, friendly staff
Pros:

Swimming pool and spa was good with times for the children to enjoy it, breakfast was really good.

Cons:

Needed air con in the rooms, also there were coaches idling outside our bedroom window which wasn't nice. We didn't all get a towel in the room.

2026-08-16 via Nuitee