Bridgewood Manor Hotel & Spa

Hotels
7.6 (1997 reviews)
Bridgewood Roundabout, Walderslade Woods , Chatham , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.05
Multiple reviews indicate cleanliness issues, with reports of dirty carpets and unclean rooms.
Service
9.01
Staff were described as helpful overall, though some interactions were reported as indifferent.
Location
9.05
Ideal location mentioned in multiple reviews, convenient for guests.
Room Quality
6.51
Rooms reported as comfortable but several reviews noted they were dated and in need of refurbishment.
Amenities
7.04
Amenities such as the spa were described as small and not well maintained.
Value for Money
7.5
Guests felt the hotel offered decent value considering its location, despite some dissatisfaction with amenities.
Food and Beverage
7.55
Food quality received mixed reviews; some items were praised while others were criticized.
Overall Experience
8.12
Ratings reflect a generally satisfactory experience, but several areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:46

Property Description

Luxurious Accommodation
Experience comfort in one of our 100 bedrooms, each equipped with high-speed internet access for your convenience.

Relaxing Spa & Leisure Facilities
Indulge in our spa's relaxing amenities, including a swimming pool, sauna, steam room, and gym. Treat yourself to a rejuvenating massage or beauty treatment.

Exquisite Dining Options
Savor delicious meals at Squires Restaurant, offering an à la carte menu, or unwind at the lounge and bar with a selection of teas and snacks.

Escape to Bridgewood Manor Hotel & Spa in mid Kent for a perfect blend of relaxation and convenience. Book your stay now for an unforgettable experience.

Important information:

Please note pets can be accommodated at an extra fee of GBP 20 per stay.

Please note we operate a children's swim times, which are:
Monday - Saturday 8.00am - 10.00am and 6.00pm - 8.00pm
Sunday 8.00am - 9.00am and 5.00pm - 7.00pm

‘Pre-authorization Notice’ Important information for you regarding your credit/debit card Bridgewood Manor Hotel requires all guests to provide a valid credit or debit card on check- in. The hotel will pre-authorize your card for your full room rate (unless room rate paid in advance) plus £50 per room for any additional charges or incidentals. You will be unable to check-in without a valid credit or debit card. If you arrive to check-in with only Apple Pay options via your phone or watch, and no physical card, the £50 charge for incidentals will be taken as a payment and refunded on check-out if no charges are incurred.Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £5 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1997 reviews
Cleanliness: 6.05
Service: 9.01
Location: 9.05
Room Quality: 6.51
Amenities: 7.04
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 8.12
Z
Zamba • couple • gb
9
Good value for money
Pros:

clean close to motorway

Cons:

paying for the parking

2026-05-29 • via Nuitee
S
Simon • solo_traveller • nz
8
Pleasant Stay in Rochester
Pros:

Friendly check in
Nice bed
Good amenities, iron etc
Nice to have a bath
Shower was lovely
Lovely interior design

Cons:

Breakfast mediocre given cost

2026-05-29 • via Nuitee
M
Melissa • solo_traveller • gb
9
2026-05-27 • via Nuitee
D
Denise • couple • gb
9
Great stay was one disappointment that we were told we had 24 hours free parking but was charged £5 at checkout! Was a l
Pros:

Friendly and helpful staff, good value for money and a convenient location.

2026-05-26 • via Nuitee
J
Jane • couple • gb
7
Pleasant enough for a short stay.
Pros:

Food was good. Staff were friendly and helpful. Bedroom was a decent size. Had a car park and a lift which are always a must for us.

Cons:

It seems to us that their staffing levels were not great. Whilst we were there, they had a wedding going on, but there was only one member of staff in the bar trying to do everything.

In addition, although the hotel was busy, breakfast time was chaotic with food not replaced quickly and queues forming.

One room did not have a lot of plug sockets and what they did have was not convenient.

2026-05-26 • via Nuitee
F
Felicity • couple • au
2
When we first stayed at this hotel, we were very satisfied and found it very suitable to entertain our friends there. S
Pros:

The rooms were comfortable. The location suited us, as our friends live nearby.

Cons:

The overall cleanliness in the public areas was very poor. The lounge areas were never properly cleared of glasses or the tables cleaned. The gym area is too small, needs upgrading and cleaning. No towels provided nor wipes to clean the equipment. The service at the bar and restaurant was appalling! It was too much trouble to slice a lemon to put in a gin and tonic! £5 per 24 hrs parking fee was ridiculous in such a large car park. We arrived early and were told if we wanted to check in, we had to pay an additional £20. This indicated to us that the room was ready. This hotel caters for groups who arrive on coaches. They stay for an evening meal and leave next day. These groups are given priority over longer term guests. The bedrooms are badly in need of air conditioning.

2026-05-26 • via Nuitee
K
KENNETH • couple • gb
8
Good stay but would have liked a walk in shower.
Pros:

Very good.

Cons:

Have more walk in showers rather than baths.

2026-05-26 • via Nuitee
E
Erwin • extended_group • nl
9
2026-05-25 • via Nuitee
T
tony • solo_traveller • gb
10
Pros:

Every thing was great I til check out

Cons:

I didn't like the parking bill when checking out. You should not be charging for parking unless it's in the booking price.

2026-05-25 • via Nuitee
R
Rosanne • solo_traveller • gb
7
2026-05-25 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-05-25 • via Nuitee
A
Artur • solo_traveller • gb
10
2026-05-23 • via Nuitee
P
Paresh • solo_traveller • gb
7
2026-05-23 • via Nuitee
M
Montague • solo_traveller • gb
5
2026-05-21 • via Nuitee
R
RAN • couple • gb
9
Comfortable and friendly
Pros:

Modern and clean hotel with friendly reception staff.

Cons:

Slow service at the bar for food and drink.

2026-05-19 • via Nuitee
B
Bryan • solo_traveller • gb
8
Will come back if needed
Pros:

Breakfast Excellent once you navigate the centre display

Cons:

I like my tea strong and needed to take the cup and tea bag to the table. Thought of a small plate for the tea
Bag. Car park fee was a bit confusing

2026-05-19 • via Nuitee
D
Debbie • extended_group • gb
8
2026-05-18 • via Nuitee
A
Ahmed • couple • gb
8
2026-05-17 • via Nuitee
L
Louise • couple • gb
1
Never stay again
Pros:

Staff were great

Cons:

Food terrible , cold food , chewy steak , no bacon available at breakfast , had run out , curtains dirty and didn’t meet in middle , bed uncomfy , pillows lumpy ,

2026-05-16 • via Nuitee
P
Pascal • family_with_children • gb
7
2026-05-16 • via Nuitee