Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent breakfast
Clean facilities
Cons:
Check-out time too early
Room cleaning issue
Parking difficulties

Categories

Cleanliness
8.61
Some concerns about room cleaning on the second day and parking difficulties.
Service
9.57
Friendly and helpful staff mentioned in multiple reviews.
Location
10
Beautiful setting and quiet location with great views.
Room Quality
9.07
Generally positive remarks, though some issues noted.
Amenities
9.09
Facilities were clean, but lacking hot water pool.
Value for Money
8.56
Some reviews mentioned the pricing as a concern.
Food and Beverage
9.61
Multiple compliments about the breakfast and restaurant.
Overall Experience
9.9
General sentiment is very positive, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:09

Property Description

Luxurious Accommodation
IL Castello, nestled in Clarens, offers elegant rooms with modern amenities like air-conditioning, flat-screen TVs, and private bathrooms. Some rooms even provide stunning mountain views from a private balcony.

Delicious Dining Options
Indulge in a variety of breakfast choices from buffet to à la carte at our on-site restaurant. Savor delectable dishes in a cozy setting or unwind with a drink at the bar.

Exciting Activities and Multilingual Staff
Explore Clarens with hiking and cycling or relax in the garden and terrace. Our friendly staff fluent in Afrikaans, English, Xhosa, and Zulu are ready to assist you with tour arrangements.

Book now to experience a memorable stay at IL Castello!

Important information:

Prepayment of 50% deposit is required within 48 hours of making the booking , to secure your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for ZAR 600 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 868 reviews
Cleanliness: 8.61
Service: 9.57
Location: 10
Room Quality: 9.07
Amenities: 9.09
Value for Money: 8.56
Food and Beverage: 9.61
Overall Experience: 9.9
P
Pierre solo_traveller za
9
Pros:

It is an amazing place to stay

2026-06-18 via Nuitee
J
Johannes p family_with_children za
10
Perfect getaway. Everyone should try this. You shall be pleasantly surprised and be very happy.
Pros:

Everything was special. Accommodation,staff and amenities were 5 star plus.

Cons:

Nothing!!

2026-06-17 via Nuitee
F
Francois couple za
8
2026-06-17 via Nuitee
I
Ilene couple na
9
2026-06-16 via Nuitee
B
Bruce couple za
8
Pros:

The suite was beautiful, spacious and has a huge terrace with lovely views. The staff are all friendly and helpful.

Cons:

The restaurant food does not match up to the lovely hotel and great staff. Various dinner dishes were not up to standard considering how lovely the hotel and staff are.

2026-06-15 via Nuitee
P
Pandaram solo_traveller za
9
Pros:

Beautiful lotation,staff very friendly and helpful.A lovely hotel set up in Italian style.Spacious rooms.Really 5 star quality.Personal note left by owner with Chocolates. Beds get made up and heated.Top notch will definitely recommend.

2026-06-15 via Nuitee
H
Hector solo_traveller za
10
2026-06-08 via Nuitee
H
Hector solo_traveller za
10
Pros:

Very nice and clean. Staff very frienly.

2026-06-08 via Nuitee
C
CASPER solo_traveller za
8
2026-06-08 via Nuitee
H
Hugo couple za
8
2026-06-06 via Nuitee
S
Sacha solo_traveller za
10
2026-06-02 via Nuitee
T
Thandi family_with_children za
8
2026-06-01 via Nuitee
K
Kirsty solo_traveller za
10
2026-05-24 via Nuitee
A
Anusha family_with_children za
10
Pros:

This hotel exceeded my expectations. It was so beautiful, an absolute gem. Felt like I was in an Italian castle. The rooms were so spacious and perfectly decorated with top of range furniture. It was so comfortable. We had the Valentino room which had two bedrooms ensuite and the Guiseppe room. The staff are super friendly and added small little touches to make our stay extra special. Beds were turned down and electric blankets switched on every evening which was truly special. Breakfast was just amazing. We also received a personal note from the owner making sure our stay was comfortable. I will definitely visit again, Thank you Il Castello team:)

2026-05-22 via Nuitee
T
Tania couple au
9
Go there for a beautiful experience great food, people & accommodation
Pros:

Excellent location beautifully designed fantastic comfort

2026-05-21 via Nuitee
N
Natasha_Bezuidenhout solo_traveller za
9
2026-05-18 via Nuitee
B
Brider couple za
9
Absolutely fantastic will definitely stay there again.
Pros:

Breakfast was very disappointing food was tasteless omlette was rubbery and had little or no filling.

Cons:

Breakfast !

2026-05-18 via Nuitee
Z
Zintle couple za
10
2026-05-17 via Nuitee
H
Hester Sofia couple za
9
A perfect short stay
Pros:

Beautiful views and great service

Cons:

Nothing comes to mind

2026-05-17 via Nuitee
M
Mark couple za
10
Clarens stylish castle stay.
Pros:

The castle design is unusual and beautifully appointed. The staff is wonderful. Wandile is especially attentive. The small touches (chocolates on turn down, etc) are delightful. Its location on a hill just outside of town is spectacular. Rooms are large and inviting. The food is good with enough choices to keep it interesting plus a charcuterie board to start the meal.
A lovely bast from which to explore Clarens.

Cons:

Nothing.

2026-05-15 via Nuitee