Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice views
Cons:
Cleanliness issues
Some amenities missing
Service request delays

Categories

Cleanliness
6.1
Issues reported with cleanliness and lack of service in some reviews.
Service
8.56
Diverse feedback on service, with some positive remarks on friendliness.
Location
8.6
Consistently highlighted as a strong point across multiple reviews.
Room Quality
7.06
Comments on room quality being decent but with some maintenance issues.
Amenities
6.59
Reported lack of certain amenities like kettles and operational equipment.
Value for Money
7.05
Some reviewers expressed dissatisfaction regarding the pricing versus quality.
Food and Beverage
7.1
No specific comments mentioned, therefore standard quality for this hotel tier.
Overall Experience
7.37
General appreciation for the experience, with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:03

Property Description

Historic Charm in Old Town Cologne
Located just a short walk from Cologne Cathedral and the Main Station, Altstadthotel Hayk am Rhein offers a historic charm in the heart of Old Town Cologne.

Spacious Rooms and Apartments
Experience comfort in our spacious rooms and apartments, all equipped with a TV. Enjoy stunning views of the Rhine from our twin rooms, and for larger groups, our nearby apartments can accommodate up to 6 people.

Convenient Dining Options
Indulge in a variety of dining options within a 200m radius, with plenty of cafes, bars, and restaurants just steps away from the hotel.

Book now to experience the perfect blend of history and modern convenience at Altstadthotel Hayk am Rhein.

Important information:

Guests arriving after 18:00 are kindly requested to contact the hotel in advance using the contact details on the booking confirmation.

Guests using a GPS navigation system should enter Buttermarkt 14 as their destination.

Parking is available at "Heumarkt" public car park, 328 feet from the property. EUR 32 per 24 hours will be charged. This public car park does not offer any benefits for hotel guests.

Please note that the hotel currently does not offer breakfast. Within a radius of 820 ft there are numerous possibilities for breakfast.

Prepaid bookings with arrivals after 6pm will receive a self check-in code.

The hotel can be reached by phone daily from 10:00 a.m. to 10:00 p.m. The reception is not permanently staffed.

For pre-paid bookings only: From Sunday to Thursday check-in after 6:00 pm takes place via a key box / self check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 22 per person per stay when using an available cot.
    Children up to and including 5 years old stay for € 22 per person per night when using an existing bed.
    People 2 years old and over stay for € 28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 267 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 7.37
A
Adrian • solo_traveller • pl
9
Pros:

Lokalizacja super, pan recepcjonista pierwsza klasa , ściśle centrum Koloni

Cons:

Troszkę dziwny zapach w mieszkaniu , za miękki materac w sypialni z jednym łóżkiem,

2026-05-28 • via Nuitee
Z
Zayyani • family_with_children • fr
10
Pros:

Cleanliness and location

Cons:

Perfect

2026-05-28 • via Nuitee
S
Sherwan • solo_traveller • de
10
Pros:

We had a very lovely one-night stay at the hotel. It stood out for its warm hospitality and the cleanliness of the room. The location is excellent, as it’s very close to the beautiful and well-known spots in Cologne, and you don’t even need a car since everything is nearby. I recommend it for family tourism.

Cons:

N/A

2026-05-26 • via Nuitee
M
Martina • solo_traveller • it
7
Pros:

Posizione eccezionale

Cons:

L'appartamento in sé non è dei migliori. La struttura è l'arredamento sono un po' datati. Bagno molto piccolo e angolo "cucina" con un piccolo frigo e un forno a microonde parecchio vecchio. Materassi troppo morbidi, senza supporto, si sprofondava

2026-05-24 • via Nuitee
M
Michael • couple • lu
9
2026-05-21 • via Nuitee
R
Roberto • solo_traveller • de
7
Pros:

kein Frühstück

2026-05-20 • via Nuitee
M
Maurizio • solo_traveller • de
8
Perfekt gelegen, fussläufig alles gut erreichbar, dennoch sehr ruhig!!!
Pros:

Direkter Rheinblick nach dem aufstehen!

2026-05-18 • via Nuitee
D
David • extended_group • de
7
2026-05-17 • via Nuitee
M
Matthias • couple • de
7
2026-05-16 • via Nuitee
M
Monika • couple • de
9
2026-05-16 • via Nuitee
K
Katharina • solo_traveller • de
8
2026-05-15 • via Nuitee
L
Louisa • solo_traveller • de
8
2026-05-12 • via Nuitee
E
Eva • couple • de
7
2026-05-10 • via Nuitee
Şimşek • family_with_children • tr
3
2026-05-08 • via Nuitee
B
Beate • couple • de
8
2026-05-07 • via Nuitee
S
Svenja • family_with_children • de
7
Ideal für einen Kurztrip
Pros:

Fantastische Lage, einfach zu finden und ruhig gelegen. Genügend Gastronomie in der Nähe, schnelle Anbindung an ÖPNV und die Altstadt. Das Hotel hat nur 6 Zimmer, was die Anlage im gesamten sehr ruhig gemacht hat.

Cons:

Ausstattung und Mobiliar waren sehr alt und geschmacklich nicht unser Fall. Ein zweites Set Bettwäsche und Handtücher bekamen wir erst auf Nachfrage. Die Handtücher waren muffig und rauh.

2026-05-06 • via Nuitee
Ângelo • extended_group • pt
5
2026-05-04 • via Nuitee
L
Liwen • extended_group • tw
9
Pros:

Nice view and good location

Cons:

Shower room is not comfortable but is ok

2026-05-04 • via Nuitee
R
Ramazan • solo_traveller • de
3
2026-05-02 • via Nuitee
B
Bryan • solo_traveller • us
10
2026-04-30 • via Nuitee