Hotel Zen

Hotels
6.7 (420 reviews)
Rruga Pavaresia Ura e Dajlanit , Durrës , al

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, attentive staff/management
Flexible check-out / allowed use of facilities
Beautiful sea view / good location
Pleasant room and balcony
Very good breakfasts
Impeccable cleanliness
Guests intend to return
Cons:
Small bathroom / small shower tray

Categories

Cleanliness
7.1
Explicitly praised in review: 'czystość bez zarzutu' (impeccable cleanliness).
Service
7.1
Very positive: staff and management described as very friendly, looked after guests like family, allowed extra check-out and use of facilities.
Location
7.1
Positive: beautiful sea view and good location mentioned; view seen as a major plus that compensates minor issues.
Room Quality
6
Mixed: pleasant room and balcony noted, but bathroom/shower is small which lowers the room score.
Amenities
6
Mentioned indirectly: guests were allowed to use facilities; amenities are available but not heavily emphasised.
Value for Money
6.7
Standard quality for this hotel tier
Food and Beverage
7
Positive: breakfasts described as 'very good' (bardzo dobre śniadania).
Overall Experience
6.6
Generally positive overall (multiple enthusiastic pros and return intent), slightly tempered by the small bathroom issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 02:14

Property Description

Beachfront Luxury

Modern Amenities

Multilingual Staff

To book your stay at Galante Hotel and experience ultimate comfort and convenience, just click here!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 420 reviews
Cleanliness: 7.1
Service: 7.1
Location: 7.1
Room Quality: 6
Amenities: 6
Value for Money: 6.7
Food and Beverage: 7
Overall Experience: 6.6
L
Ludmila • couple • it
10
2026-08-22 • via Nuitee
V
Vanesa Mária • solo_traveller • sk
10
2026-08-21 • via Nuitee
M
Monika • solo_traveller • pl
6
2026-08-21 • via Nuitee
D
Dan Tufis • family_with_children • ro
8
Pros:

Micul dejun a fost bogat si a avut variatii, nu a fost la fel in fiecare zi

Cons:

-

2026-08-19 • via Nuitee
A
Amani • solo_traveller • de
10
2026-08-17 • via Nuitee
D
Diana • solo_traveller • se
7
Pros:

The hotel was okay overall, but there is definitely room for improvement. However, the service provided by Li at the reception was amazing. She was extremely polite, helpful, and welcoming, and she made the stay much more pleasant. Her excellent customer service deserves special recognition.

Cons:

The Ac stop working

2026-08-17 • via Nuitee
D
Daniele • couple • it
6
Pulizia da rivedere
Pros:

La posizione, la cordialità del personale e il servizio ombrellone/lettini

Cons:

Sporcizia nelle zone comuni e nel bagno della camera

2026-08-16 • via Nuitee
N
Nihada • family_with_children • si
9
2026-08-14 • via Nuitee
F
Florence • solo_traveller • ch
4
Pros:

L'emplacement est bien. Place de parking devant.

Cons:

Accueil affreux par une demoiselle qui n'avait pas l'air avoir envie de travailler, cage d'escalier sale, difficile e monter les valises, pas d'ascenseur, chambre pas forcément très propre, tout est inondé quand on se douche.
Pas assez de transats par rapport au nombre de clients. On a voulu aller s'installer sous un parasol quand un jeune homme de l'hôtel nous a littéralement agressé pour que l'on paye nos transats....jusqu'à ce qu'on arrive à lui expliquer qu'on était clientes. De plus il y avait des plastiques et des câbles électriques qui traînaient à côté des chaises longues. Nous avons décidé de quitter la plage de l'hôtel pour aller payer 2 places dans un beach club.
Je ne reviendrai jamais dans cet hôtel. Et Durrës ne vaut pas l'arrêt la plage est moche, trop de monde.

2026-08-12 • via Nuitee
J
Jere • extended_group • fi
2
2026-08-11 • via Nuitee
P
Popović • solo_traveller • rs
10
2026-08-11 • via Nuitee
A
Agata • extended_group • pl
10
To były nasze pierwsze wakacje w Albani, ale już wiemy, że nie ostatnie. Hotel sprawil, że wracamy tam na następne wakac
Pros:

Lokalizacja idealna, przepyszne śniadania oraz dania restauracyjne, czystość oraz rodzinna atmosfera ( każdy pracownik był przemiły i chętny do pomocy ). Plaża czysta i pełna atrakcji.

2026-08-11 • via Nuitee
L
Louna • couple • fr
7
2026-08-11 • via Nuitee
W
Wojciech • family_with_children • pl
8
Very nice stay
Pros:

Nice place, helpful and polite staff

2026-08-10 • via Nuitee
A
Ahmed • couple • eg
1
Zero reccomendation
Pros:

Only the location

Cons:

It doesn’t look like 4 star hotel at all. Max 2 stars. The breakfast was not good at all and very low of variety plus the quality was not good.

No rubbish basket in the room and when i asked for one, they refused and brought me a waiter and the owner told him to act as a manager and tells me that there are no hotels have rubbish baskets in the rooms except the bathroom. And I don’t know anything about hotels.

After you take a shower , the whole bathroom is full of water and they don’t have anything to give it to you to push this water to the sink.

The only good person there was the receptionist and the filipinian lady who does all the work of the hotel operations probably.

The owner yells at their employees somehow everyday especially on the breakfast and you can hear that clearly

2026-08-08 • via Nuitee
T
Tomislav • solo_traveller • hr
10
Pros:

Blizina plaže

Cons:

Doručak bi mogao biti malo raznovrsniji, svaki dan smo jeli potpuno isto...

2026-08-08 • via Nuitee
N
Nasrallah • couple • il
10
2026-08-07 • via Nuitee
R
Rejhane • family_with_children • ch
8
Tolle 3 Tage
Pros:

Die lage und das frühstück

Cons:

Bessere Ausstattung im Bad

2026-08-06 • via Nuitee
D
dada • extended_group • sk
7
ubytovanie rozhodne nesklame. taka stredna trieda
Pros:

Menší, hotel, s priatelskou atmosférou, mily personal. Nachádza sa hned na pláži. Plažový servis. V blízkosti reštauracie, fast food, kaviarne.

Cons:

Urcite by bolo treba zrekonštruovať kupelnu. Ranajky boli trochu stereotyp, ale človek nebol hladny :)

2026-08-06 • via Nuitee
B
Besiana • family_with_children • at
9
2026-08-05 • via Nuitee