Pietrak Hotel

Hotels
8.4 (1142 reviews)
Chrobrego 3 , Gniezno , pl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cold rooms
Poor cleanliness in some areas
Issues with room assignments

Categories

Cleanliness
7.56
Guests mentioned some issues with cleanliness, particularly a dirty shower cubicle.
Service
8.73
Mixed reviews on service, but several guests noted friendly staff.
Location
9.27
Consistently praised for its great central location.
Room Quality
7.82
Some complaints about room darkness and temperatures being too low.
Amenities
8.05
Average amenities mentioned, with some guests noting a lack of a pool.
Value for Money
8.31
General sense of good value considering location and breakfast.
Food and Beverage
9.06
Food, particularly breakfast, received very positive remarks.
Overall Experience
8.43
Positive overall experience noted by many but some significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:22

Property Description

Historic Charm in the Heart of Old Town Gniezno

Luxurious Amenities for Relaxation and Dining

Indulge in the free access to a mini swimming pool, hot tub, and sauna. Enjoy the 3 restaurants offering a variety of Polish and European dishes, including steak. Unwind in the pub or the gastronomic gardens in the summer. For families, there's a kids' corner and a paddling pool to keep the little ones entertained.

Convenience and Comfort at Your Fingertips

Experience comfort in every room with cable TV, free wired internet, and a private bathroom with a hairdryer. Benefit from 24-hour front desk service and stay connected with complimentary Wi-Fi. With a prime location just 1 km from the railway and bus station, and hotel parking available, your stay at Pietrak Hotel is both convenient and memorable.

Book now to experience the perfect blend of history and modern comfort at Pietrak Hotel!

Important information:

Please note that some rooms don't have a elevator access.

Parking is located at 1 Franciszkańska Street.

In case of a smaller number of guests in our hotel, we can serve you a bigger-portioned breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 7.56
Service: 8.73
Location: 9.27
Room Quality: 7.82
Amenities: 8.05
Value for Money: 8.31
Food and Beverage: 9.06
Overall Experience: 8.43
G
Grzegorz solo_traveller pl
7
Pros:

Super lokalizacja

Cons:

Słaba obsługa w restauracji.
Śniadanie od 8 do 10 ale o 9:30 już nic nie dokładają. Kawa w hotelu 4 gwiazdkowym smakuje jak woda z mlekiem.

2026-08-15 via Nuitee
M
Marek couple pl
7
2026-08-13 via Nuitee
A
Andrzej couple pl
8
Jestem bardzo zadowolony z pobytu
Pros:

Wystrój

2026-08-12 via Nuitee
P
Putte couple se
8
2026-08-12 via Nuitee
J
Joanna solo_traveller pl
9
2026-08-10 via Nuitee
A
Ania solo_traveller pl
5
Pros:

Lokalizacja i dobre śniadanie pierwszego dnia w niedzielę.

Cons:

Dużo gorsza jakość poniedziałkowego śniadania, zimne kiełbaski, jajecznica i stare gofry.
Słaba jakość internetu.
Niewygodne i małe łóżka plus małe kołdry. Duszno w pokoju, nie da sie wywietrzyć bo na zewnatrz jest buczenie z wentylacji.
Mały niekomfortowy pokój mimo tego, ze byl to apartament.
Trudno zrozumieć dlaczego ten horel ma 4 gwiazdki.

2026-08-10 via Nuitee
F
Frank solo_traveller mx
8
2026-08-07 via Nuitee
M
Marijan900 solo_traveller hr
9
2026-08-07 via Nuitee
A
Anna solo_traveller pl
8
2026-08-06 via Nuitee
D
Damian family_with_children gb
6
Great reception staff
Pros:

It feels like stepping into the past. Great photos of dignitaries that have stayed there. The receptionist was lovely and very helpful.

Cons:

The lady serving breakfast and beer was miserable and a bit rude. I’m English/Polish so can speak both languages. Room was a bit small.

2026-08-05 via Nuitee
J
Justyna solo_traveller pl
10
2026-08-04 via Nuitee
J
Józef solo_traveller pl
8
2026-07-24 via Nuitee
J
Jaroslaw extended_group pl
10
Super hotel na weekendowy wypad
Pros:

Doskonała lokalizacja w samym centrum. Świetna restauracja hotelowa.

2026-07-23 via Nuitee
A
Annette extended_group gb
9
2026-07-23 via Nuitee
T
Telford solo_traveller gb
5
Great location - definitely not 4 stars!
Pros:

Loved the location!

Cons:

Staff were very unfriendly and not very helpful. Arrived and did not have air-conditioning. When we requested a room with air-conditioning we were told none available. When I looked on booking.com saw there was indeed 1 available. We had to carry our bags up and down 2 flights of stairs. No one offered to help. Did not expect this from a 4 star hotel.

2026-07-21 via Nuitee
M
Małgorzata couple pl
5
Pros:

duży wybór dań ale potrawy które powenny być gorące były chłodne

Cons:

pokój nie wietrzony wobec tego straszny zaduch

2026-07-20 via Nuitee
K
Kołakowska solo_traveller pl
8
Pros:

Jedzenie, rybki i papużki, w pokoju zestaw do zrobienia ciepłych napojów, świetna lokalizacja

Cons:

Mikroskopijna kabina prysznicowa, pościel z dziurami po papierosie

2026-07-20 via Nuitee
C
Christian family_with_children fi
7
Cons:

The water dispenser in the corridor had warm water even if used the cold tap

2026-07-20 via Nuitee
M
Michał solo_traveller pl
4
gorąco i głośno
Pros:

świetna lokalizacja

Cons:

brak klimatyzacji

2026-07-18 via Nuitee
R
Robert solo_traveller pl
10
2026-07-16 via Nuitee