Zara Garden Hotel and Apartments

Hotels
9 (136 reviews)
Zzimwe Road , Kampala , UG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and professional staff
Cons:
Parking issues
Noise from terrace bar

Categories

Cleanliness
8.64
Generally clean and well-maintained, but there were issues with blocked drains reported.
Service
9.61
Staff were praised consistently for their friendliness and professionalism, especially Mary and Patrick.
Location
9.15
Great location with a lovely view, although some found it a bit far from the city center.
Room Quality
8.6
Rooms described as spacious and comfortable, minor issues with noise from the terrace bar.
Amenities
9.13
Excellent rooftop restaurant and other facilities, highly appreciated by guests.
Value for Money
9.09
Guests generally found the pricing reasonable for the quality received.
Food and Beverage
8.64
Breakfast and other food options were well received, but some mentioned room smells due to the kitchen.
Overall Experience
9.11
Most guests had a very positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:33

Property Description

Luxurious Accommodations
Zara Garden Hotel and Apartments offers elegantly furnished rooms with modern amenities including air conditioning, flat-screen TVs, and private balconies with stunning city views. Some rooms even feature fully equipped kitchens for added convenience.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, which serves a variety of delicious dishes ranging from African to Belgian cuisine. Special dietary requests such as vegetarian, dairy-free, and vegan options are also catered to, ensuring a delightful dining experience for all guests.

Convenient Location
Located just a short distance from popular attractions like Kampala Wonder World Amusement Park and Kampala Railway Station, Zara Garden Hotel and Apartments provides easy access to the city's key landmarks. With a paid airport shuttle service available, your travel convenience is guaranteed.

Experience luxury, convenience, and exceptional service at Zara Garden Hotel and Apartments. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 136 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
G
Godlove Lughano • solo_traveller • tz
9
2026-09-16 • via Nuitee
G
Godlove Lughano • solo_traveller • tz
9
Pros:

The rooms are big with all important facilities

Cons:

The tv is quite small for the room.

2026-09-16 • via Nuitee
A
Asha • solo_traveller • de
6
Pros:

Space and cleanliness

Cons:

The Sofa and no hot water often

2026-08-31 • via Nuitee
S
sarah • solo_traveller • gb
8
Cons:

New management to very goid like before l slept there many times but this last time no

2026-08-24 • via Nuitee
C
CATHERINE • extended_group • gb
10
2026-08-02 • via Nuitee
S
sarah • solo_traveller • gb
4
Pros:

Welcoming

Cons:

Been a regular customer, but The way the new management attends to customers,not like before they new management,their food menu no variates, booked a room went there room wasnt ready,noise,pulling beds and chairs throught night from upstairs

2026-07-07 • via Nuitee
A
Assani • family_with_children • ug
10
2026-06-29 • via Nuitee
I
Ivan • solo_traveller • gb
9
2026-06-20 • via Nuitee
W
Wes • couple • us
9
I would stay here again when I come back
Pros:

I loved the staff here. They were kind, understanding, and quick to fix whatever issues came up.

Cons:

The rooms had some problems from leaking toilets, water that wouldn’t get hot, and other small issues.

2026-06-14 • via Nuitee
B
Benjamin • couple • au
9
Fantastic hotel staff with incredible views
Pros:

- the staff here are absolutely amazing! They go above and beyond to make your stay a pleasant one. They are also very friendly and helpful. Reception staff are welcome and upstairs bar staff are great to talk to especially as a solo traveller.
- the room was clean and comfortable. The bed was really comfy and the view was pretty impressive. Cleaning made sure to restock soap, shampoo and ensure room was cleaned well.
- breakfast had a great spread of different options.

Cons:

- the road to the hotel is quite bumpy as the hotel is tucked away down a dirt road with a number of potholes.
- just a small thing, but my toilet wasn’t mounted well to the wall so it would creak when I sat on it.

2026-06-05 • via Nuitee
J
James • family_with_children • de
10
Toll
Pros:

Alles.

Cons:

Nichts

2026-06-05 • via Nuitee
5
538gardb • Business
10
it was a wonderfully experience
Pros:

I have spent here 6 days honestly I like the humility and custome care

2026-05-16 • via Tripadvisor
5
508gilbertt • Friends getaway
10
Room
Pros:

Everything is well organized, smart room, staff well instructed,....

2026-05-16 • via Tripadvisor
I
I9114ROpatrickk • Business
10
Zara hotel is home away from home
Pros:

I really appreciate the hospitality and care of Zara hotel management and workers and they really have the best meal compared to some hotels in Kampala

2026-05-15 • via Tripadvisor
M
muljim • Family
10
Excellent hospitality
Pros:

This is one of the best hotel in Kampala the hospitality is so fantastic the service team Sharan and the manager John Bosco are so good and friendly

2026-05-07 • via Tripadvisor
A
Ana • extended_group • br
10
2026-05-03 • via Nuitee
B
benjaminmI7504OE • Solo travel
10
Very positive!
Pros:

Staff were very friendly, the setting is really comfortable. Also the mojito was legitimate. Big shoutout to Bryan the bartender for such a good mojito. Would absolutely recommend.

2026-04-29 • via Tripadvisor
E
estifanost2022 • Couples
10
Zara garden hotel Serves is good staffed ara very good Onest and corporates so stern on this hotel is happy see u agoin
Pros:

Zara garden hotel
Serves is good staffed ara very good Onest and corporates so stern on this hotel is happy see u agoin

2026-04-28 • via Tripadvisor
R
RUTH • solo_traveller • ug
5
2026-04-26 • via Nuitee
P
phillipcB1771IL • Solo travel
10
Zara stay
Pros:

Very good staff and great service ..... breakfast kudos to sharon and the managers.... great customer service

2026-04-23 • via Tripadvisor